Hastings Entertainment

  www.gohastings.com
  www.gohastings.com

Hastings Entertainment Reviews

Updated November 3, 2014
Updated November 3, 2014
238 Reviews
2.5
238 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Joel Weinshanker
5 Ratings

Review Highlights

Pros
  • The employee discount is fair especially on books, employees are great to work with (in 22 reviews)

  • They will teach you alot and the "Family" is fun to work with (in 10 reviews)


Cons
  • Upper-management acts like they have never opened a business book in their life (in 35 reviews)

  • Upper Management expects the store to be perfect with little to no hours given to complete the projects (in 12 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great People Working For Little Money

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Store Manager in Boise, ID
    Current Employee - Store Manager in Boise, ID

    I have been working at Hastings Entertainment full-time (more than 3 years)

    Pros

    The best co workers you will ever have! It is a bunch of really smart people with outside degrees that love their various mediums. If money doesn't matter there is no better job.

    Cons

    If you want to pay your water bill this month, you cannot afford to work here

    Advice to ManagementAdvice

    Continue in the direction you are going! It is a much needed change from the past! Open the purse strings with the new owner and invest in the future!

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
  2.  

    Meh!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Stephenville, TX
    Former Employee - Customer Service Associate in Stephenville, TX

    I worked at Hastings Entertainment part-time (less than an year)

    Pros

    Great people to work with. Learned a lot about retail. Standing all day long was kind of a bummer, but they didn't mind what footwear you had so that made it bearable.

    Cons

    Managers are too worried about the numbers that they treat the workers like cogs in a machine. I went many months without a good grasp on what i was doing.

    Advice to ManagementAdvice

    Look into the stores more. Don't let the appearance of a tight ship fool you.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Nice part time job for college students, but mediocre overall. New CEO.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Barista
    Current Employee - Barista

    I have been working at Hastings Entertainment part-time (more than an year)

    Pros

    Great discounts (mainly on books), flexible scheduling, great employee relationships, easy going environment with the right manager. New CEO so things may start to look up, but serious doubt.

    Cons

    Minimal training, write ups for arbitrary things (you weren't trained on), micro managing, emphasis on sales with no external marketing advertising which causes corporate to blame the stores rather than their own marketing team. Managers in the store seem to get away with a lot. High turnover rate which causes a lot of inefficiency. Other employees having to pick up others slack. Very poor sense of CSR. Many times scheduled for 7+ hours and not allowed to take a break because of scheduling errors.

    Advice to ManagementAdvice

    Train employees better, really examine management in stores.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Wonderful experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Department Manager in Spokane, WA
    Former Employee - Department Manager in Spokane, WA

    I worked at Hastings Entertainment full-time (more than 3 years)

    Pros

    Was able to advance from CSA to department associate to department manager within a reasonable time frame. Great support and leadership from store managers; I.e., didn't micromanage and fostered their employee's natural strengths. Learned valuable skills that increased my value as an employee.

    Cons

    Unable to move beyond living from paycheck-to-paycheck.

    Advice to ManagementAdvice

    Employees will always be the company's greatest asset.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6.  

    Fun

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - GSA in Saint Joseph, MO
    Former Employee - GSA in Saint Joseph, MO

    I worked at Hastings Entertainment part-time (more than an year)

    Pros

    This was a fun place to work

    Cons

    I don't see it much as a career builder, more of a part time situation while you go to school.

    Advice to ManagementAdvice

    Treat you employees with the respect that you would like to recieve.

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Require maximum effort for minimal pay.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Associate in Lawton, OK
    Former Employee - Customer Service Associate in Lawton, OK

    I worked at Hastings Entertainment part-time (less than an year)

    Pros

    I enjoyed the people I worked with. The employee discount was nice.

    Cons

    They wanted me to be a department manager, but refused to give any pay raise.

    Advice to ManagementAdvice

    Be more open to your employees salary concerns.

    Doesn't Recommend
    No opinion of CEO
  8.  

    Horrible Pay for Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - MIT Manager In Training in Benton, AR
    Former Employee - MIT Manager In Training in Benton, AR

    I worked at Hastings Entertainment full-time (less than an year)

    Pros

    For me it was commute, very shirt drive from my home.

    Cons

    Long hours, open on major holidays, poor pay for management, old outdated systems. Upper management needs to follow through with actions and not just talk. Pay your people better and your get better quality employees.

    Advice to ManagementAdvice

    Upper management needs to follow through with actions and not just talk. Pay your people better and your get better quality employees and update the systems. DOS is extremely outdated, take the money that's lining your pockets and invest in people and systems.

    Disapproves of CEO
  9.  

    cafe manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Hardback Cafe Manager in College Station, TX
    Former Employee - Hardback Cafe Manager in College Station, TX

    I worked at Hastings Entertainment full-time (more than an year)

    Pros

    it was a easy job, the hours were decent and I was always able to get time off

    Cons

    Getting approved vacation and training a person before you leave only to find out you trained your replacement and no longer had a job after vacation.

    Doesn't Recommend
    No opinion of CEO
  10.  

    Standard retail environment, but the company stifles store-level initiative.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Manager
    Former Employee - Customer Service Manager

    I worked at Hastings Entertainment full-time (more than an year)

    Pros

    Fun atmosphere, interesting products to sell, decent time-off policy for full time.

    Cons

    For the position of CSM - the company tells the CSMs they are one of the most important positions in the company, but does not back that up with pay or professional opportunities.

    Advice to ManagementAdvice

    Listen to your stores.

    Recommends
    Negative Outlook
    No opinion of CEO
  11.  

    Fine for a highschool job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - CSA in Tyler, TX
    Former Employee - CSA in Tyler, TX

    I worked at Hastings Entertainment part-time (more than an year)

    Pros

    This is an easy job... that's about it.

    Cons

    Despite being a CSA (customer service associate), I got tasked with janitorial duties such as cleaning toilets and scrubbing urine off of the bathroom walls. Other staff were lazy, and with no oversight, I was left to pick up after others, fill in when they didn't do their jobs, and get no credit. It was kind of sad, I wanted to help make the store a better place, but no one else seemed to care. I was never given my promised raise in salary (though it would only have been by .25 cents...). I knew several employees that never showed up yet no one ever bothered firing them. Really pathetic. The store was a mess.

    Advice to ManagementAdvice

    Respect those that put forth the extra effort, reward their hard work, and fire the lazy people.

    Recommends
    Neutral Outlook
    No opinion of CEO

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