Hat World Reviews

Updated February 13, 2015
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2.6
39 Reviews
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Hat World President Ken Kocher
Ken Kocher
19 Ratings

Employee Reviews

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  1. Merchandiser

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hat World full-time

    Pros

    Fun and laid back environment, great co-workers, volunteer opportunities, office team building

    Cons

    Not alot of room for advancement, lack of training, compensation, workload

  2. Worst company I've ever worked for

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hat World

    Pros

    Discount on product. Relationship with coworkers

    Cons

    PTO should not be considered as vacation time and sick time. This company finds ways to not pay there employees what there owed. They make you work with the doors open all year around even when its cold .upper management are very condescending and doesn't admit to when there wrong. . We work hard for very little pay. Been with the company for 4 year only got 1 raise. To them the only time where working is when we hit budget. That's not right. Worst company I've ever worked for

    Advice to ManagementAdvice

    Learn how to treat and talk to your employees with more respect. Consider how much work that we do. Set up some type of benefits for them.

    Doesn't Recommend
    No opinion of CEO
  3. No respect

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Phila, PA
    Former Employee - Store Manager in Phila, PA

    I worked at Hat World full-time (more than 5 years)

    Pros

    It was a job that paid the bills.

    Cons

    DM's who want you to shove accessories and or embroidery down customers throats using high pressure tactics. Low pay with no chance for a raise unless you argue for one.

    Advice to ManagementAdvice

    Happy Employees = Happy Customers, Close for the Holidays - Don't open on Thanksgiving!

    Doesn't Recommend
    Negative Outlook
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  5. Turned my store upside down

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hat World

    Pros

    This job is best for someone of little experience who won't have much to compare it to. If you can stand the personal attacks this job is a great first management position. Benefits are very good, as you would expect from a large company. Medical, dental, vacation and 401k opportunities are fantastic. The men who stayed this company are fantastic and I hope one day they really see what is being done with their company.

    Cons

    This company does everything possible to encourage turnover in personnel. It is rare to have anyone stay for very long. District Managers change every few months, no stability whatsoever. Don't expect to hear any positive feedback, negative reinforcement is the order of the day. You do well, you hear bad. You do bad, you hear the same bad. Knowing that you can never do enough makes it hard to go to work each day.

    Advice to ManagementAdvice

    Respect your employees, don't just say do...nobody buys it. If someone does something well, Let them know, especially your younger employees as it will do wonders for their happiness and therefore productivity. Establish some stability in your markets. The constant changing of DSMs never lets anybody get into a rhythm, inconsistency is what this constant change brings.
    I could go on. Lastly, while fun, watching VPs get over-inebriated and carried out of special events is just downright embarrassing but explains most of the above.

  6. Boring, Sales-Heavy, Easy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Sioux Falls, SD
    Former Employee - Assistant Manager in Sioux Falls, SD

    I worked at Hat World part-time (more than a year)

    Pros

    Easy job, spend most of your time talking about hats and sports with customers, very little difficult work to accomplish.

    Cons

    Intensely boring, very little to do, sales-focused

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. By far the worst upper management ever!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager
    Former Employee - Assistant Manager

    I worked at Hat World full-time (less than a year)

    Pros

    nothing at all I would not recommend this company to my worst enemy!

    Cons

    if you love to be micro managed by someone who has no clue what they are doing then this is the place for you my store manager would tell us our schedules via phone and also tell us what to do via phone we were lucky if we saw him once a month.So basically we ran a very high volume store on assistant manager salary which is 9 bucks an hour no commission no bonuses so not worth it!

    Advice to ManagementAdvice

    Jesus himself could not save this company

    Doesn't Recommend
    Disapproves of CEO
  8. This is not the place to start a career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Store Manager in Las Vegas, NV
    Former Employee - Store Manager in Las Vegas, NV

    I worked at Hat World full-time (more than a year)

    Pros

    Discount on hats, and clothing

    Cons

    There is no work life balance with this company. You work seems like everyday, endless tasking for no reason. There arent enough hours for sales team so most of the time your left in the store alone for hours. very small management team so if you get sick or have an emergency there is no calling out unless because the other managers cant go into over time so your stuck. I had to go in with the flu after the doctor told me not to. Turn over in assist managers is crazy and in sales associates just cant keep people. Its just not the best place to work if you have been in management awhile.

    Advice to ManagementAdvice

    Look at your people as more than just workers. Most of us liked the work just didnt like how the company was treating us. Pay your people more, for the amount of work you expect from store managers and associates the pay should be way more and allow for more scheduling hours so everyone can take breaks and lunches.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 1 person found this helpful

    I would strongly consider NOT applying for a job with this Company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in New York, NY
    Current Employee - Assistant Manager in New York, NY

    I have been working at Hat World full-time (more than 3 years)

    Pros

    a 40% discount on merchandise. Thats about it.

    Cons

    My division was acquired by Hatworld/Lids in 2010 which included the SIOPA Clubhouse Shops in NYC. About 4 months after the acquisition I was promoted to Assistant Manager. In that time I have met arrogant, lazy and incompetent District and Regional Managers and even a couple of arrogant, lazy and incompetent Store Managers. In that time, Gensesco has managed to terminate or forced good Store and Assistant Managers from SIOPA/Sports Avenue and from the company. I believe that this is a system wide policy as I have spoken to other former Managers from Sports Ave and they all were forced out by District Managers in the same manner. Audits and inventory controls are a joke. Their receiving procedures are terrible, as the system often times double receives PO documents and your On Hand numbers are always off by ridiculous amounts. There is absolutely NO warehouse accountability as jerseys and hats often times arrive to the shop dirty, and I can set my clock by how many times we receive merchandise that is from teams other than the team we are selling. I have worked as an Assistant Manager for almost 2 years and have only gotten one raise, given to me the day I was promoted. District Managers make you push multiple items and a Club Card that you have to pay for. YES, PAY FOR. Most smart retailers offer their cards for free and for an indefinite amount of time. Genesco shops offer a minimal discount for a annual fee, and the savings dont really add up. They push these cards more than merchandise! No matter how hard you work, you are not considered productive if you are not making budget, and everything that is wrong with the stores are placed directly on the shoulders of Assistant Managers. Their hiring practices are absurd, as they always look to outside the company to promote and they generally tend to hire young, lazy, incompetent kids at Associate level, who are just as fake as Upper Management is.

    Advice to ManagementAdvice

    Treat your employees with respect, something that this company is severely lacking. Offer better and more competitive wages as anyone who has any talent would not work at the rates this company offers. Improve your inventory controls and dont accuse your employees of theft anytime a loss occurs. Fix your company philosophy, culture and values and realize that your employees are human beings and not robots.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10. They hire sorry managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Lakeland, FL
    Former Employee - Sales Associate in Lakeland, FL

    I worked at Hat World part-time (less than a year)

    Pros

    40% discount on the entire store.

    Cons

    They hire the sorriest managers.
    The managers hog all the hours.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. They treat you like idiots

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in New York, NY
    Former Employee - Sales Associate in New York, NY

    I worked at Hat World full-time (more than a year)

    Pros

    Honestly cannot find any pros that comes with working for this company. I was forced as a work horse for minimum wage for one year and it definitely was not acknowledged even a little bit.

    Cons

    Used to be fun environment that I was happy to come into. When genesco purchased siopa sports, everything changed for the worst. Managers treated MERCHANDISE as means to act as if everything was life or death. Raises were unheard of to ask for. Will discourage anyone I know who is interested in this company.

    Advice to ManagementAdvice

    Relax and take your job as it is. It is definitely not a serious job, stop acting like Nazis. Selling is common sense, no need to drill it into people's heads as if they are about to perform surgery.

    No opinion of CEO

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