HauteLook Reviews

Updated September 11, 2014
Updated September 11, 2014
39 Reviews
3.1
39 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Terry Boyle
11 Ratings

Employee Reviews

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  1.  

    It was very educational. I learned a lot about the processes and functions of office work and how to prioritize my tasks

    Former Employee - Administrative Assistant  in  Fontana, CA
    Former Employee - Administrative Assistant in Fontana, CA

    I worked at HauteLook full-time for more than a year

    Pros

    Consistent hours and good medical benefits.

    Cons

    Deadlines can become overwhelming but, with dedication and focus you can achieve them.

    Advice to ManagementAdvice

    Management cares about their employees. The only downfall they may have is they need better communication.

  2. 4 people found this helpful  

    WORST PLACE EVER

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Care Representative  in  Los Angeles, CA
    Current Employee - Member Care Representative in Los Angeles, CA

    I have been working at HauteLook full-time for less than a year

    Pros

    In this economy its good to have a job, and a discount at nordstrom doesn't hurt

    Cons

    The sales platform, the constant stupidity and nothing ever working right. management is absolutely useless and the pay is an insult for all the work and pressure they put on you. Management is a joke, they're all immature, its like being in school again, they play favorites and don't value those that work hard.

    Advice to ManagementAdvice

    Hire ADULTS! Immature children are in charge and it shows. Catty, gossiping, backstabbing, unprofessional, unable to properly communicate on an adult level. Most ridiculous place ever!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3. 1 person found this helpful  

    Great Company with a great culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Los Angeles, CA
    Current Employee - Anonymous Employee in Los Angeles, CA

    I have been working at HauteLook full-time for more than 3 years

    Pros

    HauteLook has a casual work environment, has a bunch of great employees and a great culture to work in and at.

    Cons

    There is not much recognition of employees, but Human Resources has been doing a great job lately with food trucks and events for the employees

    Advice to ManagementAdvice

    Keep employees motivated

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 2 people found this helpful  

    Worst company ever

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HauteLook

    Pros

    HauteLook discount and Nordstrom employee discount

    Cons

    Worst managed company every, people leaving constantly, poor culture of gossip and sabotage.

    Advice to ManagementAdvice

    Invest in people development. Hold senior managers accountable for their actions.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Excellent Tech Team

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Software Engineer  in  Los Angeles, CA
    Current Employee - Senior Software Engineer in Los Angeles, CA

    I have been working at HauteLook full-time for more than a year

    Pros

    The tech team is one of the best I've had the pleasure of working with. Open source shop that strongly encourages giving back to the community. A lot of 'A' Players.

    Cons

    Not very many perks for a tech company though it's getting better. Vacation time could be better. Medical benefits are so-so.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place for your first job!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Copywriter II  in  Los Angeles, CA
    Current Employee - Copywriter II in Los Angeles, CA

    I have been working at HauteLook full-time for more than a year

    Pros

    They're really great on keeping employees involved with the company. They host happy hours for staff, bring in bagels every 1st of the month, have quarterly all-staff meetings with food, games and prizes, and the company is growing pretty fast now that they are apart of the Nordstrom family.

    Cons

    Too many kinks in the chain. They hire all entry-levels which causes way too many discrepancies. They are slaves to the brands they sale..meaning that OTS's can get sent whenever they feel like it, new style can be added during a sale and etc...causing the workers to be stressed and highly annoyed ALL the time! Also the money they make with the salary they dish out does not add up.

    Advice to ManagementAdvice

    Do it! If you want to be able to learn as you go, this is definitely the place because no one knows what they're really doing anyway.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    FUN Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Engineer  in  Los Angeles, CA
    Current Employee - Software Engineer in Los Angeles, CA

    I have been working at HauteLook full-time for more than 3 years

    Pros

    -working on the latest technology
    -helping out with Nordstrom and their upcoming tech projects
    -lots of pretty girls!
    -perfect location in downtown LA and right across from the Staples Center

    Cons

    -long hours if working in tech
    -work space needs to be updated and renovated since we are growing

    Recommends
    Positive Outlook
    No opinion of CEO
  9. 3 people found this helpful  

    Deeply Dissatisfying Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Los Angeles, CA
    Former Employee - Anonymous Employee in Los Angeles, CA

    I worked at HauteLook full-time for less than a year

    Pros

    Stability
    Nature of work
    Location
    Casual atmosphere
    Benefits

    Cons

    Extremely low employee morale
    Cliques & favoritism are rampant
    Unprofessional & immature work environment

    This review is for the production department in particular. I can't speak for other departments. It's run by a tight-knit group who've been with the company since it formed in the 00's. They are the "clique" (aside from the stylists which come with their own headaches).

    They will go the extra mile to let you know this department is their world and anything they say goes. I'm a very amicable person and thought I'd do fine. But when they discovered I wasn't willing to kiss ass or pander to their egos, the jig was up. It wasn't long before they found a whole slew of dubious charges to write me up on. Their way of the sharpening the ax, I suppose.

    If you are the Machiavellian type who excels in this sort of environment, you'll do just fine. However, most of the new employees I worked with walked around on eggshells and were scared of their own shadow. You really have to jump through hoops... of fire. Beware.

    Advice to ManagementAdvice

    Less favoritism. More emphasis on all employees. Not just your pals who you began working with.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Start-up with great corporate backing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HauteLook full-time

    Pros

    -Acquired by Nordstrom (employee discount)
    -Laid back atmosphere
    -Meet different people from different walks of life
    -Building more projects for ecommerce with HauteLook and Nordstrom

    Cons

    -Not enough holidays and time off for employees
    -Pay not competitive unless working with technology department

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Sweet and Extremely Sour

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate II  in  Fontana, CA
    Former Employee - Associate II in Fontana, CA

    I worked at HauteLook full-time for more than a year

    Pros

    The parties and process are simple to learn and discount.

    Cons

    Managers at the FC take credit for the ideas and accomplishments of their supervisors. The managers have no clue as to many of the process on the floor. They set unrealistic goals and KPIs. The HR Manager does not follow through on complaints made to her. When you make a complaint she misinterprets what is told her. The HR Manager and other Operation Managers including the Director of the FC target certain associates and they are never fair and consistent with discipline.

    Advice to ManagementAdvice

    No advice to offer. They wouldn't listen anyways if I gave it to them.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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