Hawaiian Airlines

www.hawaiianairlines.com
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Hawaiian Airlines Reviews

Updated March 2, 2015
Updated March 2, 2015
29 Reviews
3.5
29 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mark B. Dunkerley
20 Ratings

Employee Reviews

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  1.  

    Great company, happy employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hawaiian Airlines full-time (less than a year)

    Pros

    Hawaiian Airlines truly does bring the Aloha Spirit to the skies. Based at their headquarters, I see everyone work together and enjoy the open environment. They recently remodeled the headquarters to an 'open office' style environment and I feel it promotes unity and team work. Mark Dunkerely is always present and constantly speaking to his many employees. The company culture is like a family with many employees having been with HA for decades and taking new employees 'under their wing.'

    Cons

    None that I can think of.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Great interview

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Summer Intern in Honolulu, HI
    Former Employee - Summer Intern in Honolulu, HI

    I worked at Hawaiian Airlines

    Pros

    the program is structural including class room training

    Cons

    There are no stipend for interns

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Good Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Contract Services
    Current Employee - Contract Services

    I have been working at Hawaiian Airlines part-time (more than a year)

    Pros

    The schedule is good, and makes traveling easy. When you need more days off, you can trade with coworkers. Pay is good, though due to contract, there are no raises. Have awesome coworkers

    Cons

    Management has a tendency to not listen to frontline workers, or are not available when problems arise. Due to contract for contract service, there are no raises, overtime, or holiday pay.

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Regional Maintenance Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hawaiian Airlines

    Pros

    Good company to work for

    Cons

    Nothing to complain about an excellent company

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Nice to work with Local Hawaiian People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Software Developer in Honolulu, HI
    Current Contractor - Software Developer in Honolulu, HI

    I have been working at Hawaiian Airlines as a contractor (more than 3 years)

    Pros

    More Flattened company and free top provide ideas and suggestions

    Cons

    Very conservative approach on any IT projects

    Recommends
    Positive Outlook
  7.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Honolulu, HI
    Current Employee - Manager in Honolulu, HI

    I have been working at Hawaiian Airlines full-time (more than 8 years)

    Pros

    friendly people. nice environment. growing company

    Cons

    still ramping up from rapid growth so resources are still coming on line.

    Advice to ManagementAdvice

    keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Good airline but not quite great from a pilot's view point.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pilot in Honolulu, HI
    Current Employee - Pilot in Honolulu, HI

    I have been working at Hawaiian Airlines full-time (more than 3 years)

    Pros

    New aircraft, great routes, and friendly co-workers.

    Cons

    very limited base opportunities (HNL), high cost of living base, lower than average industry salary, higher than average productivity for similar type aircraft.

    Advice to ManagementAdvice

    make this job more friendly to pilots on the mainland. Consider a west coast base (or two), consider more days off in the junior schedules, and consider making the schedule/company more "Commuter friendly"

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 4 people found this helpful  

    A pleasant departure from rationality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst
    Current Employee - Analyst

    I have been working at Hawaiian Airlines full-time

    Pros

    Living in Honolulu obviously, $0 domestic travel and <$80 international travel, moderate hotel discounts, brand new office building. Also a very friendly atmosphere, lots of baked goods. Local Hawaiians seem to be some of the most friendly people I've ever met and have a great appreciation of food.

    The time off policy is a spectrum ranging from absolutely terribly to quite favourable depending on your position, manager, etc. Work life balance is very dependent on your role - but it's absolutely not the type of place where people are burning the candle at both ends often if ever.

    Cons

    Career progression seems quite political with a visible bias towards local Hawaiians - HA is the most desirable place to work in Hawaii, especially with it's family travel benefits - this builds loyalty which is great, but it also creates some inherent protectionism and favouritism which is not just bad for non-locals, but also the company, especially when these things can impact important decisions involving lots of money.

    At all levels in the company (except VP+ who get stock comp) pay is relatively low, especially considering the high cost of living in Hawaii - it's a tax of living in paradise, and HR is probably aware that people aren't drawn here by money and pay accordingly. This lowers wage expense but at what cost? (morale, retention, motivation, etc.).

    In addition to the low pay, certain departments have not kept up with the growth of the airline and were not given a suitable budget to modernize. There is high turnover and many unfilled positions so not only are commercial decision processes silo'd, but they are also fragmented.

    The company trumpets openness and accountability but it doesn't seem to be this way. The profound lack of data driven decision making coupled with a lack of data driven post-decision evaluation leads to tremendous lack of accountability amongst decision makers. Because of this, perception and politics seem to be the primary drivers of key decision making, which frustrates many employees. The more someone is a "decision maker" the less accountability they have in the effort to which they put into their job, whereas employees who perform mainly manual processes are able to be held much more accountable - and they are.

    Advice to ManagementAdvice

    The current situation gives leaders no incentive to be serious about improving accountability. It's tempting to conclude that people come to Hawaii to mentally shut down from their job, lower productivity, and just enjoy the weather and maybe that's a small factor but I think poor senior leadership and organization structure are much more to blame for the my observations.

    Negative Outlook
    Disapproves of CEO
  10.  

    Great airline with a great mission!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Projects in Honolulu, HI
    Former Employee - IT Projects in Honolulu, HI

    I worked at Hawaiian Airlines full-time

    Pros

    People are passionate about customer service and safety; uses up to date technology; flight benefits.

    Cons

    Compensation; seasonal business and highly dependent on economic conditions happening in the US and countries they service.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 1 person found this helpful  

    Exciting place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance Regional Manager in Los Angeles, CA
    Former Employee - Maintenance Regional Manager in Los Angeles, CA

    I worked at Hawaiian Airlines full-time (more than 10 years)

    Pros

    Good health insurance benefits and a 401K Plan

    Cons

    Micro management, upper management bypass front line mangers most of the time hard to have work-life balance or a personal growth. Lack of chain of command

    Advice to ManagementAdvice

    Allow the front line manger to have control instead of bypassing them most of the time.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

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