Hawaiian Airlines

www.hawaiianairlines.com

Hawaiian Airlines Reviews

Updated January 22, 2015
Updated January 22, 2015
26 Reviews
3.4
26 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mark B. Dunkerley
17 Ratings

Employee Reviews

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  1.  

    great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Honolulu, HI
    Current Employee - Manager in Honolulu, HI

    I have been working at Hawaiian Airlines full-time (more than 8 years)

    Pros

    friendly people. nice environment. growing company

    Cons

    still ramping up from rapid growth so resources are still coming on line.

    Advice to ManagementAdvice

    keep up the great work!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Nice to work with Local Hawaiian People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Software Developer in Honolulu, HI
    Current Employee - Software Developer in Honolulu, HI

    I have been working at Hawaiian Airlines as a contractor (more than 3 years)

    Pros

    More Flattened company and free top provide ideas and suggestions

    Cons

    Very conservative approach on any IT projects

    Recommends
    Positive Outlook
  3.  

    Good airline but not quite great from a pilot's view point.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Pilot in Honolulu, HI
    Current Employee - Pilot in Honolulu, HI

    I have been working at Hawaiian Airlines full-time (more than 3 years)

    Pros

    New aircraft, great routes, and friendly co-workers.

    Cons

    very limited base opportunities (HNL), high cost of living base, lower than average industry salary, higher than average productivity for similar type aircraft.

    Advice to ManagementAdvice

    make this job more friendly to pilots on the mainland. Consider a west coast base (or two), consider more days off in the junior schedules, and consider making the schedule/company more "Commuter friendly"

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5. 4 people found this helpful  

    A pleasant departure from rationality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Analyst
    Current Employee - Analyst

    I have been working at Hawaiian Airlines full-time

    Pros

    Living in Honolulu obviously, $0 domestic travel and <$80 international travel, moderate hotel discounts, brand new office building. Also a very friendly atmosphere, lots of baked goods. Local Hawaiians seem to be some of the most friendly people I've ever met and have a great appreciation of food.

    The time off policy is a spectrum ranging from absolutely terribly to quite favourable depending on your position, manager, etc. Work life balance is very dependent on your role - but it's absolutely not the type of place where people are burning the candle at both ends often if ever.

    Cons

    Career progression seems quite political with a visible bias towards local Hawaiians - HA is the most desirable place to work in Hawaii, especially with it's family travel benefits - this builds loyalty which is great, but it also creates some inherent protectionism and favouritism which is not just bad for non-locals, but also the company, especially when these things can impact important decisions involving lots of money.

    At all levels in the company (except VP+ who get stock comp) pay is relatively low, especially considering the high cost of living in Hawaii - it's a tax of living in paradise, and HR is probably aware that people aren't drawn here by money and pay accordingly. This lowers wage expense but at what cost? (morale, retention, motivation, etc.).

    In addition to the low pay, certain departments have not kept up with the growth of the airline and were not given a suitable budget to modernize. There is high turnover and many unfilled positions so not only are commercial decision processes silo'd, but they are also fragmented.

    The company trumpets openness and accountability but it doesn't seem to be this way. The profound lack of data driven decision making coupled with a lack of data driven post-decision evaluation leads to tremendous lack of accountability amongst decision makers. Because of this, perception and politics seem to be the primary drivers of key decision making, which frustrates many employees. The more someone is a "decision maker" the less accountability they have in the effort to which they put into their job, whereas employees who perform mainly manual processes are able to be held much more accountable - and they are.

    Advice to ManagementAdvice

    The current situation gives leaders no incentive to be serious about improving accountability. It's tempting to conclude that people come to Hawaii to mentally shut down from their job, lower productivity, and just enjoy the weather and maybe that's a small factor but I think poor senior leadership and organization structure are much more to blame for the my observations.

    Negative Outlook
    Disapproves of CEO
  6.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Maintenance Manager in Los Angeles, CA
    Former Employee - Regional Maintenance Manager in Los Angeles, CA

    I worked at Hawaiian Airlines full-time (more than 10 years)

    Pros

    Great culture and good benefits, after 10 years I get 4 weeks annual vacation and ove 900 hours of accumulated sick leave

    Cons

    Limited room for growth and advancement , salaries are below industry standards

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Exciting place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Maintenance Regional Manager in Los Angeles, CA
    Former Employee - Maintenance Regional Manager in Los Angeles, CA

    I worked at Hawaiian Airlines full-time (more than 10 years)

    Pros

    Good health insurance benefits and a 401K Plan

    Cons

    Micro management, upper management bypass front line mangers most of the time hard to have work-life balance or a personal growth. Lack of chain of command

    Advice to ManagementAdvice

    Allow the front line manger to have control instead of bypassing them most of the time.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  8.  

    Great airline with a great mission!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Projects in Honolulu, HI
    Former Employee - IT Projects in Honolulu, HI

    I worked at Hawaiian Airlines full-time

    Pros

    People are passionate about customer service and safety; uses up to date technology; flight benefits.

    Cons

    Compensation; seasonal business and highly dependent on economic conditions happening in the US and countries they service.

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Great Airline with a unique friendly atmosphere.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dispatcher in Honolulu, HI
    Current Employee - Dispatcher in Honolulu, HI

    I have been working at Hawaiian Airlines full-time (more than 10 years)

    Pros

    Great CEO, Friendly coworkers all around, feels like part of a family, rapid expansion, great location

    Cons

    Horrible Dispatch Management, Completely outdated dispatching tools and procedures, unprofessional Dispatch management.

    Advice to ManagementAdvice

    They really need a new Management team in the dispatch department. Someone who's up to date on innovation in the dispatching world.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Flight Attendant in Honolulu, HI
    Current Employee - Flight Attendant in Honolulu, HI

    I have been working at Hawaiian Airlines full-time (more than an year)

    Pros

    Schedule allows me time to "live" life, pay is very good. In-Flight Management team is very supportive and professional. Co-workers are some of the most resourceful, intelligent and charismatic people I've worked with in my career history...makes it fun to come to work.

    Cons

    As the company continues to grow, greater effort must be made to improve processes, upgrade equipment/provide necessary tools and clarify responsibilities.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Great People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hawaiian Airlines as a contractor

    Pros

    There are many opportunities to grow as a person and in position
    You learn how to work with many different people in different departments all in one day

    Cons

    No clear guidelines of responsibilities

    Advice to ManagementAdvice

    Be more clear

    Recommends
    Neutral Outlook
    Approves of CEO

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