Hawks Cay Resort Reviews

3 Reviews

3.6
3 Reviews

Recommend to a friend
Approve of CEO
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Sheldon Suga
1 Rating

Employee Reviews

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  1. 1 person found this helpful  

    Fun place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recreation Intern  in  Duck Key, FL
    Former Employee - Recreation Intern in Duck Key, FL

    I worked at Hawks Cay Resort as an intern for less than a year

    Pros

    staff is friendly and fun, beautiful environment

    Cons

    long hours and some poorly managed areas

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Must have PATIENCE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Bartender  in  Duck Key, FL
    Former Employee - Bartender in Duck Key, FL

    I worked at Hawks Cay Resort full-time for more than a year

    Pros

    Management lower (hourly) and mid level (less than 55Kpy) understand and do what they can, the guests, the employees, and it location.

    Cons

    Lack of leadership from Executive and Upper management (56Kpy and up), no communication, decisions made based on personal opinion rather then guest needs. lack of structure and training at all levels

    Advice to ManagementAdvice

    Start listening to your assoiates and lower level management they know what the guests want, and how to accomplish it. Replace a few key people in Executive offices and you will see the resort grow and prosper.

    Neutral Outlook
  3. 1 person found this helpful  

    Perfect for Looking to Settle in the Florida Keys

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Banquet Captain  in  Marathon, FL
    Former Employee - Banquet Captain in Marathon, FL

    I worked at Hawks Cay Resort

    Pros

    The location is fantastic for those looking to settle in the Keys. Equidistant from Miami and Key West. Provides limited employee housing to seasonal hourly staff and very limited employee housing. Pay is competitive.

    Cons

    Communication from senior staff can be lacking. Rumors run through the hotel without confirmation. Succession planning and workforce development in some areas is lacking. LIke many employers in the Florida Keys, it is difficult to move up because of management longevity.

    Advice to ManagementAdvice

    Be more open with staff about the direction of the hotel and expectations, particularly for promotion.

    Recommends

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