Hawks Cay Resort Reviews

Updated August 9, 2015
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3.5
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Sheldon Suga
3 Ratings

Employee Reviews

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  1. High expectations

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Manager in Duck Key, FL
    Former Employee - Manager in Duck Key, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Beautiful property, easy to advance if you are a decently hard worker, free lunch, nice coworkers, plenty of hours and a great resume builder

    Cons

    Some departments need to get it together, lack of teamwork...everybody is looking out for themselves. Disorganized management in some areas, rude clientele in the resort guest wise.

    Advice to Management

    Don't just hire warm bodies. Find qualified passionate management!


  2. front desk

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

    I have been working at Hawks Cay Resort full-time

    Pros

    the people to work with are great! place is so beautiful!

    Cons

    management is very open to hire anyone, better wages, less work load , very remote area, no advancement into management, big turnover means less permanent employees

    Advice to Management

    better hireing process, better compensation for employees, less work load, more qualified employees


  3. Ok Job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Pool Server in Duck Key, FL
    Former Employee - Pool Server in Duck Key, FL
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Hawks Cay Resort full-time (More than a year)

    Pros

    Good money, fun people to work with, fun environment (when managers weren't around)

    Cons

    managers wil chew you out for anything - good luck getting time off, good luck even having one mess up your first day on the job, good luck not being 100% perfect.

    Advice to Management

    be nicer to the people who literally keep your business running


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  5. Pretty fun place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Reservations Agent in Duck Key, FL
    Current Employee - Reservations Agent in Duck Key, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hawks Cay Resort full-time (More than a year)

    Pros

    Friendly atmosphere. Nice co-workers. New management company is making this resort REALLY NICE!! Good compensation

    Cons

    Hard to find long term employees with a desire to work hard and better themselves.


  6. Helpful (1)

    Fun place to work!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Intern - Recreation Intern in Duck Key, FL
    Former Intern - Recreation Intern in Duck Key, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Hawks Cay Resort as an intern (Less than a year)

    Pros

    staff is friendly and fun, beautiful environment

    Cons

    long hours and some poorly managed areas


  7. Must have PATIENCE

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Bartender in Duck Key, FL
    Former Employee - Bartender in Duck Key, FL
    Neutral Outlook

    I worked at Hawks Cay Resort full-time (More than a year)

    Pros

    Management lower (hourly) and mid level (less than 55Kpy) understand and do what they can, the guests, the employees, and it location.

    Cons

    Lack of leadership from Executive and Upper management (56Kpy and up), no communication, decisions made based on personal opinion rather then guest needs. lack of structure and training at all levels

    Advice to Management

    Start listening to your assoiates and lower level management they know what the guests want, and how to accomplish it. Replace a few key people in Executive offices and you will see the resort grow and prosper.


  8. Helpful (2)

    Perfect for Looking to Settle in the Florida Keys

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Banquet Captain in Marathon, FL
    Former Employee - Banquet Captain in Marathon, FL
    Recommends

    Pros

    The location is fantastic for those looking to settle in the Keys. Equidistant from Miami and Key West. Provides limited employee housing to seasonal hourly staff and very limited employee housing. Pay is competitive.

    Cons

    Communication from senior staff can be lacking. Rumors run through the hotel without confirmation. Succession planning and workforce development in some areas is lacking. LIke many employers in the Florida Keys, it is difficult to move up because of management longevity.

    Advice to Management

    Be more open with staff about the direction of the hotel and expectations, particularly for promotion.



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