Haworth Reviews

Updated October 13, 2014
Updated October 13, 2014
64 Reviews
2.9
64 Reviews
Rating Trends

Recommend to a friend
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Haworth President and CEO Franco Bianchi
Franco Bianchi
48 Ratings

Review Highlights

Pros
  • Good people that care, but aren't very passionate about furniture (in 6 reviews)

  • Location in West Michigan, beautiful building, decent compensation and benefits, very good work life balance, many nice people (in 3 reviews)


Cons
  • Many old non-integrated systems - checking multiple systems to ensure something is correct is very inefficient (in 3 reviews)

  • Co-existence of manufacturing and catalogue codes requires huge amount of time from dealers to decipher an invoice (in 4 reviews)

More Highlights

Employee Reviews

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  1.  

    Knowledge Worker in Corporate Office

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Haworth full-time (more than 8 years)

    Pros

    Nice building. Flexible work hours.

    Cons

    Very confusing direction from management. They have us waste time and money on things that don't help, and then insist we must "do more with less" and do it faster and better. They announce to the world (owners, customers, dealers, employees) that things are going just fine when we just told them we're not going to meet a deadline. There is also a lot of infighting among executives.

    Advice to ManagementAdvice

    Keep in mind that we can see and hear you, and a lot of what you say and do doesn't make sense to us.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  2. 2 people found this helpful  

    Hired too many inept leadership folks from the competitors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Designer in Holland, MI
    Current Employee - Designer in Holland, MI

    I have been working at Haworth full-time (more than 5 years)

    Pros

    Nice Michigan facility. Great brand. Well made and engineered products. A great group of people to work with.

    Cons

    Ineffective to poor mid management. Leadership of the organization seems to be waning. A little too much nepotism. Lots of rewards for brown nosing rather than delivering results. We have lost key people due to the hiring of bad managers.

    Advice to ManagementAdvice

    It's hard for me to commit to a future with the company when I don’t envision a place for my skills. We haven't trained on our products for years. Specification and installation issues continue to erode our sales and cost of sales. Events are not specification and installation training.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  3. 2 people found this helpful  

    GW would be disappointed.......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Haworth full-time (more than an year)

    Pros

    Benefits are good. Corporate headquarters are beautiful.

    Cons

    Management is out of touch. Compensation extremely low for the industry. Company places undue burden on their dealers. Cut corners so much they're way understaffed. It seems to be company standard to not answer phone calls or return emails. Extremely high turnover in the sales force (but that creates job opportunities, right?).

    Advice to ManagementAdvice

    Stop cutting corners. Hire enough people to get the job done. And compensate them.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Enjoyable first job after under-grad

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Marketing Associate in Holland, MI
    Former Employee - Marketing Associate in Holland, MI

    I worked at Haworth full-time (less than an year)

    Pros

    Although I was just a marketing associate, I was treated with respect and dignity by all of my colleagues even those in positions several notches ahead of mine. My opinions and limited experience were respected and taken into consideration at all meetings. I got the opportunity to learn a lot and was given a significant amount of responsibility considering my age & lack of experience. Haworth is a lean company and as an employee you are expected to fill many roles. As a young professional, this affords you the opportunity to gain experience in many different areas.

    Cons

    The work culture of Haworth, similar to the region in which its global HQ is located, is very conservative, risk-averse and cliquey. I was shocked to experience a high level of gossiping in the office and a general trend of favoritism. Haworth HQ could use more diversity.

    Advice to ManagementAdvice

    Lead by example in minimizing cliquey and gossip-ridden work culture. Think outside the box and maybe take some more risks to gain an edge over competitors.

    Recommends
    Negative Outlook
    Approves of CEO
  6.  

    Team leader in manufacturing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Haworth full-time

    Pros

    Great benefits, private company, opportunity to advance your education

    Cons

    Policies not followed the same way throughout the company.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Cubicles R US

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Lansing, MI
    Former Employee - Sales in Lansing, MI

    I worked at Haworth full-time (more than an year)

    Pros

    Haworth employees receive steady salaries and benefits. As a family owned company they allow for maternity leave and medical leave.

    Cons

    As the only family owned company among its major competitors the company is less agile at responding to management challenges than publicly traded companies.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Very good learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Holland, MI
    Current Employee - Anonymous Employee in Holland, MI

    I have been working at Haworth as an intern (less than an year)

    Pros

    Everybody in the company is very friendly. Haworth's values are very good. Everybody was willing to help me whenever I needed help. Great company to start with. Great building.

    Cons

    I have heard that the pay is not the best. Not a lot of direction with assignments that are given.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Amazing people and feels anything but corporate.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Electronic Specifications and Visual Tools Software Programmer in Holland, MI
    Current Employee - Electronic Specifications and Visual Tools Software Programmer in Holland, MI

    I have been working at Haworth full-time (more than an year)

    Pros

    The people, flexibility, freedom and career growth. Management allows complete freedom in how you get things done as long as you get them done. Hours are very flexible and allow for personal time when you need it. The benefits package is top notch and I have no complaints with them. Team dynamic is very important and I get along with everyone I've gotten to know thus far. There is always enough work to do, you will never feel bored, but you won't have to work insane hours either. it allows for a good balance of both your career and your personal life.

    Cons

    It can take time to implement company wide changes.

    Advice to ManagementAdvice

    More collaboration between teams so things don't need to be said over and over.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 6 people found this helpful  

    Private Company - Family Leadership - Strong People

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - In the Middle in Holland, MI
    Former Employee - In the Middle in Holland, MI

    I worked at Haworth full-time (more than 10 years)

    Pros

    Family leadership and strong involvement is crucial for future success
    Great people, strong relationships
    Many long time Members keep culture going despite dis functional executive team
    Great Benefits and Great Pay (at least when bonuses are paid)

    Cons

    Bull pen atmosphere destroys productivity - you find people hiding out in private areas all over the building - or simply not coming to the office.

    Disheartening to walk customers through the building and see hundreds of empty work spaces people have just abandoned.

    In spite of Strong Family Involvement, inconsistent and inexperienced Executive Team only provides lip service to Values. Great at articulating them, poor at using them in daily decision making and communications.

    If you are good, prepare for a deluge of work. Success is rewarded with more work, while your slacker colleagues will wake up and go home at 4:00 (or simply "work from home" where they can do laundry, save on child care expenses, keep up their Linkedin and Facebook profiles, and keep the dog company).

    Advice to ManagementAdvice

    Don't simply pay lip service to values - everyone can see when you simply go through the motions to "check the box" to say you have done something.

    If "people are our greatest assets", make sure your actions reflect this. Annual appraisals, Talent Stream, Engagement surveys only work if you really believe in them. If they are just an afterthought to you - just stop them. Better stop an activity than simply go through the motions. Where do People rank on your daily priority list? Or do only "things" really matter?

    You are way too isolated. An monthly round table session shouldn't be the only time you meet with a non-executive. Cloistered in-breeding doesn't help the Company - get out of your sacred spaces, open up your calendars and actually talk to real people. Be accessible and actually know the people you profess to lead (,maybe even know their names!).

    Recommends
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Caring, people friendly company to work for on a daily basis.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Holland, MI
    Current Employee - Anonymous Employee in Holland, MI

    I have been working at Haworth full-time (more than 5 years)

    Pros

    Treat their employees like adults. No micromanaging of my position. Family based, private corporation with worldwide reach.

    Cons

    No private office to work in which takes an adjustment.

    Recommends
    Neutral Outlook
    Approves of CEO

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