Hays plc

  www.hays.com
  www.hays.com

Hays plc Reviews

Updated December 9, 2014
Updated December 9, 2014
183 Reviews
3.7
183 Reviews
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Hays plc CEO Alistair R. Cox
Alistair R. Cox
81 Ratings

Review Highlights

Pros
  • The weeks are long as we work 8:30-6, however the recruitment industry has the reputation work hard play hard so the work life balance is good (in 7 reviews)

  • Reasonable salary & good work/life balance (in 6 reviews)


Cons
  • Long hours and the expectation that you won't take a lunch break making the day even longer (in 26 reviews)

  • Work-life balance balance can be difficult to adjust to if your not used to office life (in 9 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Good people poor management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hays plc full-time (more than 3 years)

    Pros

    Hays train their staff well and for a young recruiter starting out in their career are certainly a good option. The company's size and reach ensures that they always have business on the go and that business development, while important, is not as pressing as with smaller companies.

    Cons

    The company, despite efforts, is still primarily a volume recruiter, focusing on lower end business. They do well in the bottom reaches of the market, competing with the likes of Michael Page and Robert Walters. Like those companies however they find it very hard to break into the more senior, and lucrative, parts of the market. This is reflected in the staff and there are very few Hays recruiters who really understand their business and can offer anything to a client except for CVs.

    The company has very high overheads, with a large support and administration staff and, as a result, both base salaries and commissions are very low. To ensure that costs are met the company is very KPI driven and does not encourage personal flair or creativity.

  2.  

    Review

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hays plc

    Pros

    Good career progression if you know the right people.

    Cons

    Long hours, not very good work life balance.

    Advice to ManagementAdvice

    Work life balance

  3.  

    Recruitment Consultant at Hays

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recruitment Consultant in Glasgow, Scotland (UK)
    Former Employee - Recruitment Consultant in Glasgow, Scotland (UK)

    I worked at Hays plc full-time (more than 3 years)

    Pros

    Excellent training, decent pay. Fantastic social culture!! I had lots of good times at Hays...Used inter-brand to globally re-brand which really freshened up their employer brand and corporate image.

    Cons

    Can micro-manage and take a one size fits all approach to business development/ KPI's. Long working hours and never managed to offer work-life balance like some other recruitment firms.

    Advice to ManagementAdvice

    Tailor business development and KPI's specific to divisions. Working smarter is often more effective than working harder.

    Recommends
    Positive Outlook
    No opinion of CEO
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  5.  

    Excellent company with endless opportunities!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Intern in London, England (UK)
    Current Employee - Intern in London, England (UK)

    I have been working at Hays plc as an intern (less than an year)

    Pros

    I have had the opportunity to gain alot of exposure to various facets of the business. Managment and my team are extremley supportive and involve me in various projects. Fantastic culture promoting best practice.

    Cons

    Is a demanding and challenging job which requires long hours at times, however the rewards that follow and knowledge gained makes it worth it.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Absolutely Ridiculous Employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Recruitment Consultant in Reading, England (UK)
    Former Employee - Recruitment Consultant in Reading, England (UK)

    I worked at Hays plc full-time (less than an year)

    Pros

    - training programme is outstanding. (albeit often delivered by extremely underqualified 'managers'.

    Cons

    -Long work hours - the expectation you will work through your lunch doesn't even allow you to finish early if needed for any kind of appointment. (bank, medical, estate agents etc) ... and when you work 8:30-6 everyday - this doesn't leave much room for organising your life.
    - Meritocracy allows for people who have NO people skills to become 'people managers' - resulting in poorly managed teams and awful moral in said teams.
    - They could not care about you as a person. Just whether they can mould you into some Hays clone. Despite the fact the interview process is rigorous and they meet you on numerous accasions - they still attempt to turn you into an exact replica of their other consultants; no personality, no real relationships with candidates OR clients, and no real personalities in the office.
    - The worst though, is despite all of this treatment, they expect you to kiss their feet and be extremely grateful that you work for 'HAYS'.... yeah right!

    Advice to ManagementAdvice

    Learn to actually care about your employees.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Company claiming to be the best, but failing miserably

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruitment Consultant
    Current Employee - Recruitment Consultant

    I have been working at Hays plc full-time (less than an year)

    Pros

    Money and friendly people with in the organisation and social aspect Money and friendly people with in the organisation and social aspect

    Cons

    cut throat, chances of progressing are based on blood and sweat... working crazy hours and hitting unrealistic kpi's

    Advice to ManagementAdvice

    listen to staff

  8. 1 person found this helpful  

    Great training, terrible rewards

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruitment Consultant in London, England (UK)
    Current Employee - Recruitment Consultant in London, England (UK)

    I have been working at Hays plc full-time (more than an year)

    Pros

    The company provides great training and there is a chance to progress quickly and be rewarded for your performance.

    Cons

    The culture of the company is very dog-eat-dog, and the pay is below industry standards, alongside very long working hours. A lot of your success is dependent on the desk you are put on, other than your own personal talent.

    Advice to ManagementAdvice

    Reward employees more! Don't hire good consultants to management positions. A good recruiter does not make a good manager.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    Great learning place for worse

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruitment Consultant in Eindhoven (Netherlands)
    Current Employee - Recruitment Consultant in Eindhoven (Netherlands)

    I have been working at Hays plc full-time (more than an year)

    Pros

    -Fast dynamic environment.
    -inspiring colleague's.
    -the bonus can be very rewarding when times are good.
    -teamspirit among consultants and crc's

    Cons

    -little management capabilities at business unit manager level.
    -Due to the poor management there is a lot of turnover, in the Netherlands a lot of employees resigned recently. To give you an estimation of their capabilities. They are working for companies like Ernst and Young, Nike, Philips, Daf and Capgemini at the moment
    -As a CRC it is hard to make steps forward. Employees are still at the same paygrade after 3 years for instance.

    Advice to ManagementAdvice

    I honoustly have the idea that the upper management has no idea what business managers are doing at Hays. I always thought leading by example was a great way to guide your employees, my manager is not capable of that.

    I am aware that a lot of your working experience is depending on your direct manager. The manager at my unit is not an example of how it should be done. A new face could change this shipwreck to a yacht.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Good Training, Poor Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Recruitment Consultant in Southampton, England (UK)
    Former Employee - Associate Recruitment Consultant in Southampton, England (UK)

    I worked at Hays plc full-time (more than an year)

    Pros

    The training structure is amazing and supportive. The training staff are really engaging and the stay in London is all covered by the company. Commission is good ONCE you have billed the minimum amount required to qualify.....which was £5k per month when I was there

    Cons

    Management. All about being on the phone making sales. Not enough emphasis on relationship building. No incentive to pass leads between teams to build stronger business with organisations.
    Hours were far too long and inflexible

    Advice to ManagementAdvice

    Reduce hours required. Allow for more flexible working. Encourage teams to work together more to build a better long term strategy.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Difficult not to be just a number in this big, faceless corporate monster.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hays plc full-time (more than 3 years)

    Pros

    It's a well-known company so often work just landed in your lap.

    Cons

    A 'restructure' (mass redundancies) was handled very insensitively and with little genuine concern for people's feelings. If you are a woman working at Hays and want promotion, say goodbye to the idea of having a family or work/life balance. The only woman who progressed far (that I knew) behaved like a man - aggressive, hard nosed, with very low emotional intelligence. I suspect there was great inequality in pay in terms of gender too.

    Advice to ManagementAdvice

    Train managers to understand that often people are motivated by things other than just money. Hays seemed to have a very one dimensional strategy to get the most out of its employees. I see from other comments the culture of 'presenteeism' is alive and kicking, promoting the ridiculous notion that if you work longer hours, you must be more productive. Team work (sharing and supporting co-workers) is actively discouraged.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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