Hcsc Reviews in Chicago, IL Area
Updated Feb 11, 2012 – Reviews are posted anonymously by employees. Ratings are reflective of location and job title.
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Local Company Rating Based on 57 ratings Employees say it's "OK" |
Local
CEO Rating
Based on 22 ratings
President and CEO |
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Pros
Benefits are good
Company community involvement / philanthropy
Communications upward and downward have improved
Opportunities to learn exist
Respect from peers and management is being enforced
Cons
Career track to grow into management are fuzzy at best and require patience
Favoritism is still an issue and ongoing
Advice to Senior Management
Increase the $5K cap for tuition reimbursement - it's a dissatisfier in the company and the average tuition today wipes out most of that money in the first quarter.
Pros
Compensation and benefits are good. Work / Life balance is great in most areas - generally you can take vacation with very little notice.
Cons
Too many to list. Leadership has no clue how to operate an effective business. It's basically a gravy train for the inept lifers that have been there for 30 years.
Advice to Senior Management
Fire senior managers and directors whose claim to academic fame is a GED. Shop around for real talent - bring in some leaders from top MBA programs to shake up the place a bit. PHH is a fine CEO - I think her inner circle is full of talent, but wade into the depths of ITG or SSD and you'll be drowned by incompetence.
Pros
The benefits and pay were great.
Cons
Some hostile people who were allowed to behave in terrible ways. Throwing things, cheating at test performance in IT and no discipline in work practices.
Advice to Senior Management
You do a great job of on-boarding your new employees. You should work to retain them by providing a fair and decent work environment.
Pros
seems stable, large IT environment
Cons
old technology, outdated mind set with handling security, downtown location is a difficult commute
Pros
Pay is decent, good technology, strong financials
Cons
Very silo-ed. hard to get information and cooperation from other teams. Creates a lot of stress and confusion.
Advice to Senior Management
Recognize performance. Build team work. Let go of under-performers. Reduce layers of management.
Pros
-Given a lot of respect up and down the hierarchy if you are able to prove yourself
-Non-investor owned company that ultimately does care about its membes
-Great benefits (though medical expenses were going up and PTO was being cut back somewhat)
-Flexibility in moving across the organization to learn to gain experience in other areas.
Cons
-Some divisions still have a bit of an "old boy network/old guard" mentality and are more resistant to change and the leadership seems to mainly focus on taking care of "their inner circle".
-Communication channels seem to be broken, with Senior Leadership not always effectively communicating important information to their line managers and individual contributors.
Advice to Senior Management
Don't be afraid to open up communication channels to all levels of the organization and help them understand how their work fits into the short and long term goals of the company. Continue to open up the collaboration across business operations and break down silos.
Pros
The pay is good. The hours are okay. The people are awesome.
Cons
Its a little boring at times.
Pros
good work/personal life balance. many good people work here.
Cons
management has no direction. management care less and less about employees. no room to advance your skill set. no training. few growth opportunities.
Pros
Benefits, vacation, some of the people that have stuck it out
Cons
Certain divisions have issues whereby the management is more focused on their next promotion or how to make themselves look good than how they think it would be best to get the work done and support their hardworking staff. It disgusted me the way this was very evident in not just a few directors in the claims division but at least 50 percent of them. They need to learn what the golden rule is. It seems like radical, disrepectful behavior is the norm and tolerated. HR is of no help as its not breaking the law to yell at people or treat them like dogs.
Advice to Senior Management
Get a grip on your VP and director group. Its not about how good someone looks on paper or how they can make themselves better but how they can help achieve results while also treating the staff like real humans with feelings and talents.
Pros
The employee benefits and family oriented approach with colleagues.
Cons
When reducing the workforce the company does not look at retaining experienced workers.
Advice to Senior Management
Keep knowledge over academic achievements in the work place.

