Hcsc Reviews

Updated August 25, 2014
Updated August 25, 2014
189 Reviews

2.9
189 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hcsc President and CEO Pat Hemingway Hall
Pat Hemingway Hall
100 Ratings

Review Highlights

Pros
  • The work-life balance depends on the manager but in most cases employees have options to work from home (in 24 reviews)

  • Stable company with good benefits including 401k plan & pension (in 26 reviews)


Cons
  • Work/Life balance was not given a high enough priority but could be limited to my group (in 8 reviews)

  • Too many middle management contributing minimal values to get the company move forward (in 7 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Meh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hcsc full-time

    Pros

    Yearly raises and bonuses for most people

    Cons

    Too many areas of the company, it takes an act of congress to get anything done...

    Recommends
    Neutral Outlook
    No opinion of CEO
  2.  

    Overall good experience, but really needs some improvements

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hcsc full-time for more than 3 years

    Pros

    Benefits are good. Salary is competitive. There is a bonus structure that you are dependent on for total salary package. Company believes in maintaining the health for employees. There are reward programs driven for employees who work towards that.

    Cons

    Lack of Leaderships is the main problem. Implementing the health care reform was a challenge everywhere including this company. The leadership works in more of reactive fashion that being proactive. Directions keep on changes and bottom people were suffered for no reason.
    There is lack of recognition and too much politics around. Work-life balance is not good.. IT dept allows work from home once in a while, some leadership are stuck with old poor mentality that in my dept, I wont allow.

    Advice to ManagementAdvice

    Listen to your people.

    Recommends
    Neutral Outlook
    No opinion of CEO
  3.  

    Pay for performance depends on Manager advocacy

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL

    I have been working at Hcsc full-time for more than 3 years

    Pros

    High emphasis on Work life balance with the opportunity to work from home and sometimes permanently (for some areas). Proud to work for a trusted brand. High emphasis on employee development, tuition reimbursment, certification reimbursement and monetary support attending professional development conferences and training is a plus. Large company and opportunity to move into new roles in other areas is a plus.

    Cons

    The company is pay for performance, but this depends on subjective manager advocacy and the organizational structure. Certain departments are very underpaid and some employees are downright lazy. I hear that it's nearly impossible to have someone fired (from more than one manager). Because of that, bad managers stay and productivity is low in some areas. There are also inner circles and favoritism rather than a focus on quality work. It's a shame, but if you are too ambitious and not part of an inner circle, it doesn't fare well for you.

    Positive Outlook
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Great place for highly experienced self starters

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Unit Manager  in  Dallas, TX
    Current Employee - Unit Manager in Dallas, TX

    I have been working at Hcsc full-time for more than 3 years

    Pros

    Great work life balance, no micro management and a wonderful place for an experienced manager who likes to lead.

    Cons

    Poor communication among functional management and to many political layers.

    Advice to ManagementAdvice

    Start some teambuilding activities and training to force various department managers to interact and work together to solve problems.

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Unceasing demands

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hcsc full-time

    Pros

    The technology stack is reasonably current, and if you're liked, the bonus opportunities are significant. Many of the people working there are talented and capable.

    Cons

    Expect to give up your personal life - you need to be on call constantly. Mid-level management can be incompetent demanding, and insensitive.

    Advice to ManagementAdvice

    Work life balance and respect for employees has to be more than just words. Stop hiding behind industry/environmental demands to justify what you're expecting of your employees.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  7.  

    Burdened by IT bureaucracy and too many not held accountable in that area of the company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - BI Analyst  in  Naperville, IL
    Former Employee - BI Analyst in Naperville, IL

    I worked at Hcsc full-time for more than a year

    Pros

    You may get lucky and get a supportive and fair managers. This was my experience.

    Cons

    IT caused a lot of stress because their processes and lack of communication had many negative consequences for on time deliverables in many departments including mine. I networked with a significant amount of people in the company that felt the same way. Despite complaints to leaders from these individuals including myself, the IT organization continued to operate with little accountability.

    Constant reorganization with little thought given to people's resume from leaders. You can easily be moved into a department which has little in common with your career experience. The leaders make these decisions with little thought to employees' future and welfare.

    Advice to ManagementAdvice

    Base reorganization on individual resume and background, not what you 'assume' someone does. You lost some valuable talent forever with your shortsighted decisions that you cannot get back.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Stifling big corporate environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Project Manager  in  Chicago, IL
    Former Employee - Project Manager in Chicago, IL

    I worked at Hcsc full-time for more than 5 years

    Pros

    Location in downtown Chicago, access to Millimium Park and Chicago theatre and restaurants, onsite health club, decent pay, generous vacation, low stress work environment, ethics are communicate from the top

    Cons

    Managers do not accept feedback from employees, they know everything and tell you exactly what to do, squashing all creativity. The result is work is very administrative, and does not lend itself to much job satisfaction. Promotions are not based on merit, more like time in grade, unless you are lucky to be at an executive level, and then you can get promoted every few months if you fit in. They post jobs, and you can apply, but you will not be considered unless you know someone. They pay only lip service to career development, no succession planning at the professional level or job rotation for development.

    Advice to ManagementAdvice

    There is a lot of talent among employees that is not taken advantage of in favor of the status quo

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9.  

    Company needs to loosen up

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Associate Project Manager  in  Chicago, IL
    Former Employee - Associate Project Manager in Chicago, IL

    I worked at Hcsc full-time

    Pros

    Ok PTO but not great (18 days). Low employee contribution on insurance. Good 401k. Ability to work from home once a week. Numerous external volunteer opportunities. Chicago office: Nice view, gym in the basement, 2 nice restaurants on 2nd and 42nd floors (though not very cheap).

    Cons

    Company thinks they have good culture and values but in reality it's a stiff place to work. Too political. Management is either incompetent (sometimes due to continuous early advancements) ,or too stringent. Too many unnecessary policies and processes. IT projects that would otherwise get done fast and cheap in smaller companies, require involvement from 100 people, 10-15 departments, many months and hundreds of thousands of dollars to get done.

    Advice to ManagementAdvice

    Offer practical advice to employees when taking on new projects. The place needs a radical change.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10.  

    Decent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - IT Staff  in  Chicago, IL
    Former Employee - IT Staff in Chicago, IL

    I worked at Hcsc full-time for more than 8 years

    Pros

    There is lots of project work and lots of varied technology. You can dip your finger into many different technical pies.

    Cons

    The processes and procedures are very backwards and stifling. Changes to the environment take an act of congress. Upper and middle management blame each other for not allowing easy wins like working from home, promotions, or comp days for extreme overtime so you are never sure who is telling the truth. The atmosphere is very siloed and no one seems motivated to fix it.

    Advice to ManagementAdvice

    Have the VP level take some accountability. Many people can spend weeks or months producing no actual work and the supervisors or managers have either no idea or do not care. Instead of shuffling management every year, bring in some fresh blood and new ideas. Too may good performers quit because the "old guard" drives them out.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 1 person found this helpful  

    Good Place Low Pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Actuarial Systems Analyst II  in  Chicago, IL
    Former Employee - Actuarial Systems Analyst II in Chicago, IL

    I worked at Hcsc full-time for more than 3 years

    Pros

    Place is good and people are nice. There is a cafeteria on the lower floor and a fitness center. Great benefits and flexible time. Good company to have on your resume but not making it permanent.

    Cons

    Pay is low to the market. About 12-15% lower than what the market is paying for a system analyst. Commuting can be bad in the winter unless you live in the city.

    Advice to ManagementAdvice

    Pay employees more for them to continue working hard. Employees will eventually find a better opportunity with higher pay out there.

    Recommends
    Neutral Outlook
    Disapproves of CEO

Worked for Hcsc? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.