Health Decisions Reviews

Updated February 11, 2015
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3.0
26 Reviews
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Michael Rosenberg
11 Ratings

Employee Reviews

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  1. Great company, great people, interesting industry

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Programmer in Chapel Hill, NC
    Former Employee - Programmer in Chapel Hill, NC

    I worked at Health Decisions full-time (more than 3 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    The culture of Health Decisions is awesome. Dress code is casual, camaraderie is encouraged, and the work of conducting and supporting clinical trials is both "useful" and interesting.

    Cons

    The pay can be very uneven (27+%) between employees occupying equivalent positions. This can cause discontent, distract from the mission, and ultimately result in the loss of good talent.

    Advice to Management

    Always respect your employees by compensating them appropriately and equitably.

  2. Better than most....

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Durham, NC
    Current Employee - Anonymous Employee in Durham, NC

    I have been working at Health Decisions full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good people excluding executives...
    Flexible hours
    Good pay

    Cons

    Work-life balance used to be good and now declining
    Raises stagnating
    Hard to get new clients

    Advice to Management

    Keep Work-Life Balance
    Have reasonable goals when it comes to deadlines

  3. Helpful (1)

    Could Not Wait to Leave

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Clinical Research Associate in Durham, NC
    Former Employee - Clinical Research Associate in Durham, NC

    I worked at Health Decisions full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Very, very small organization - so the variety of tasks that needed to be done was unlimited. Good growth potential for employees, but few have enough sense to understand that the "HD way" is unlikely to be the industry-standard way. Lots of folks were promoted from entry level positions to management in record time, but the limited experience and lack of industry perspective keeps the vicious cycle of poor homegrown leadership entrenched.

    Cons

    Goodness, where to start? Top heavy in management but very lean in the ranks of staff who actually make the machinery run. Project managers were young and seemed to have plenty of time to play video games and check their social media sites, but most lacked judgment or the experience to make solid operational decisions. At the time I of my employment, there was no Regulatory Affairs department (!) and critical decisions were made by managers who were completely ignorant of the future consequences for the client.

    HD is a house of cards at the brink of collapse now that their major contract was pulled by the client. Even some executive level staff were made to leave recently in order to keep the company solvent.

    Advice to Management

    It's a shame that short-sighted policies have run this company into the ground.

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  5. Helpful (1)

    Good group of people-need more training

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In House CRA in Durham, NC
    Current Employee - In House CRA in Durham, NC

    I have been working at Health Decisions full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I enjoy working here. There are negatives, however I feel no company or job is perfect and after 10+ years experience in clinical research, I feel this is a good company, with good people and I hope to stay for a very long time. All the people I have met here have been really great to work with. Everyone is hard-working and knowledgeable about the field. The work is interesting and upper management seems to listen to issues or concerns. My manager is not a micromanager and they trust you to be professional and get the job done. The hours are flexible, you can work from home some days, bring your dog to work, and the dress code is casual. There is matching 401K, decent medical and generous PTO. Teamwork seems to be a big focus here. I have been very impressed by the positive and upbeat culture. The building is nice and pretty centrally located in the Triangle so commuting there is easy. There are walking trails and picnic areas around the office park so it's easy to go outside for a walk during lunch and get a little exercise in. CEO is accessible and friendly as is the rest of upper management. Employee outings such as Durham Bulls game, Dave and Busters and a HUGE Cinco de Mayo celebration.

    Cons

    Training here is lacking and that is the biggest problem HD has. The training received is not adequate and does not prepare you for the job and the lack of training causes stress on the teams. They have brought in some new people in training department so hopefully it will get better, but right now, the training is the worst of any company I have ever been at. The trainer, while nice, is not engaging and does not know enough about being a CRA to train them. If you don't have previous clinical research experience you will be lost. There is also not enough push back to the sponsors for going outside of the contract. My team is constantly asked to do more and more that is not part of the scope of work and it is telling on the team. Management needs to grow a backbone with the sponsors and be truthful and upfront about what can and cannot be done and what is and is not reasonable. While the managers do listen I'm afraid HD will lose valuable people if they don't recognize that this is making the work load unmanageable even though people are working long hours. There is a feeling of being constantly behind. There is also a lot of change in what the teams are asked to do. Project Managers need to provide clear direction and guidance and provide better team/study training. The clinical trial data management system designed by the company is SLOW. It needs drastic improvements. The speed severely hampers what the team can get done and affects quality of work. The system is easy to use, can give GREAT reports, is intuitive and I like everything about it except the speed.

    Advice to Management

    Don't underestimate to amount of time, resources and work it will take to get a job done so you can underbid and get a new contract. Seems like you just shoot yourself in the foot doing that. Upgrade CDMS to provide faster response time. Improve the training department and study training.

  6. Miserably mismanaged

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Health Decisions

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Generous PTO. Starting pay isn't too shabby. Subject area is interesting (women's health). Cubicles are big. Building looks nice. Some talented and nice people at the bottom ranks. Looks like a nice place to work on the surface.

    Cons

    EXTREMELY low morale. "Good ol' boys" culture (you're either in or you're out). High turnover endemic throughout every department. Abysmally-low job satisfaction. Mushroom management. Bonus program is a joke and a lie. Homophobia and sexism are both acceptable and encouraged by management. Shady (possibly illegal) business practices. Passive aggression to the max. "Serpico" draws some comparisons.

    Advice to Management

    Admit to yourself you don't know what you're doing. Learn basic management principles. Hint: It's more than simply lording over your subordinates and claiming credit for their labor.

  7. Small but flexible

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In House CRA II
    Current Employee - In House CRA II

    I have been working at Health Decisions full-time (more than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Smart, relaxed, casual environment with interesting projects. Some automated processes that make your job a lot easier. You can bring your dog to work. Ability for sponsors to get real time reports. People seem to move up here and are rewarded for their hard work and initiative. The political games I've seen at larger companies don't seem to go on here. CEO and senior management is very accessible.

    Cons

    There does seem to be endless spreadsheets. They need a CTMS system and work the kinks out of the current EDC system. Training department needs a complete overhaul, needs to provide more clarity on what they expect and what you need to complete and need better trainers. A lot of times team members have to step in to help new employees with things that should have been covered in training.

    Advice to Management

    Beef up the training department. The training that was received was mediocre at best. Better training leads to fewer mistakes and people feel less 'lost' when they are put on a team. Training department also needs more transparency and instruction. This problem will continue to snowball if not addressed.

  8. Good work/life balance

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Health Decisions full-time (more than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    The hours are reasonable, the atmosphere is generally relaxed, the dress code is easygoing. My senior manager was relatively hands-off and let me do my own thing, within reason. There are opportunities to get involved in various aspects of the company, which made it a great place to get experience.

    Cons

    My senior manager was relatively hands-off; I didn't exactly get any training. The modus was to fly by the seat of their pants. While this provided for opportunities to get involved/noticed, the lack of structure made it feel like a startup. Sometimes it felt like the executive leadership's expectations were disconnected with reality. Turnover felt high, but some people had been there for a long time. My salary wasn't stellar.

    Advice to Management

    If I could make one suggestion, it would be to invest a little bit in employee training. It doesn't have to be much, just an introduction and a couple of follow-up meetings to see if there are any concerns.

  9. Great company to move up and learn quickly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - In House CRA II in Durham, NC
    Current Employee - In House CRA II in Durham, NC

    I have been working at Health Decisions full-time (more than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Relaxed atmosphere, flexibility, promotions within

    Cons

    Lower salary than most companies, since it's a smaller company its a lot of who you know, not how well you do.

    Advice to Management

    Base promotions/salary on merit and not friendship.

  10. Still not sure what it wants to be

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Health Decisions full-time (more than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good people (if they have not reached burnout)
    Flexible scheduling
    Employee culture driven to improve

    Cons

    CEO is an entrepreneur-type who should have sold out years ago, and is too involved in sales
    Too much of a personality cult around the leader

    Advice to Management

    Decide if you want to be an excellent small company or seriously invest in growth. Either way is good, but you have to decide.

  11. Learned a lot of cutting edge technology, but very bad experience overall

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Durham, NC
    Current Employee - Anonymous Employee in Durham, NC

    I have been working at Health Decisions full-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Cutting edge technology in statistical and clinical research software.
    Learned a lot about software development process

    Cons

    Unprofessional behavior in upper management.
    Drama every day wore out good people.
    Nepotism put incompetent people into management, and they torpedoed people lower down the hierarchy.
    Sexually explicit language was the norm.
    CEO openly insulted members of management team, especially women

    Advice to Management

    Learn the difference between pretending to run a business and really running a business.
    Respect others.

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