Health Net Federal Services Reviews

Pros

Benefits are decent, location is secured.

Cons

A lot of unqualified people in some departments.

Pros

Employees, benefits, location, bonuses, vacation accrual.

Cons

Salary, salary, salary, salary, salary.

Advice to Senior Management

Competitive salaries.

Pros

company does a good job of remember the population they serve (the military), and typically takes very good care of them.
very responsive to all their costomers

Cons

Field Optimization's Management incentive program is to reliant upon other departments and systems to met goals. Making it near impossible to max out on bonus potential.

Advice to Senior Management

Fix provider network management. should be more staff in this department, this would allow for bertter responsiveness.. make them work in the light of day.

Pros

The company cares about its associates. Advancement is based on merit. Pay is acceptable. Benefits are good. Senior management is generally effective. The company takes great care of its customers and is highly valued by the customers.

Cons

Company is not stable. Worry about continued business. IT Systems need upgrade. The company relies upon government business which is a very unstable proposition.

Advice to Senior Management

Keep up the good work. Continue to fight for more government business. Look for more TRICARE opportunity. Continue to value associates.

Pros

Good relationships among co-workers at the local level. Calling another office usually results in finding somebody willing to help you, as they share your pain. Customers easy to deal with, since they see you as the People with The Answers. Local mgt somewhat flexible with PTO.

Cons

Health Net Federal Services is not the worst place to work, but neither is it the best. Immediate supervisors listen to you, but (mine anyway) are more worried about not rocking the boat than whether directives from above make any sense. Too much "The bosses said it, so that's it." Once you hit District and higher, all they do is play politics. I work in the North, and our Regional VP basically spent months in Dubai trying to get some contract with their govt, which we also lost. Sr Mgt also jump on any idea they think might boost The Numbers, i.e., make them look good to DOD, whether it's sensible or not.

Advice to Senior Management

Don't be so quick to adopt. Our District heard about something that worked well for ONE local office, so he immediately implemented that procedure for EVERY office in the region. No meetings, no study, just Hey, everybody do this now.

Pros

The company pays well, and its parent company, based in Woodland Hills, Ca seems to be well-managed. Excellent IT systems are in place for managing and communicating effectively, if only those systems were used to their full potential.

Cons

Morale is generally low. Leadership does not seem to be in agreement on company direction. Failed attempt at matrix-management leaves many non-management employees unsure of whom to take direction from. As a Federal Contractor, the company is heavy on bureacracy and detailed rules rather than cost-control, efficiency and profit. Physical environment is windowless, beige, and heavy on flickering, humming florescent lights.

Advice to Senior Management

Your business is government contracting, so to some degree you need to be hierarchical and bureacratic. Therefore, you may as well embrace the traits of a well-run government entity as far as well documented rules and uniform decisions, and employ people who thrive in that environment. At the same time, make effective use of the high-quality systems and processes available from the parent company. And for-cryin'-out-loud, do something about communications and morale!