Health Watch
3.0 of 5 7 reviews
www.lifelinesys.com Frankingham, MA 500 to 999 Employees

Health Watch Reviews

Updated Jun 5, 2014

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3.0 7 reviews

                             

100% Approve of the CEO

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Walter van Kuijen

(3 ratings)

43% of employees recommend this company to a friend
7 Employee Reviews
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    it was wonderful. It is a mid size company.

    Senior Software Quality Assurance Engineer (Current Employee)
    Framingham, MA

    Proslaid back and relaxed to work. not much pressure but have to meet the deadlines.

    Consthere is not much to grow.

    Advice to Senior Managementnothing much to say.

    Yes, I would recommend this company to a friend

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    Poor Management

    Personal Response Associate (Former Employee)
    Framingham, MA

    ProsGreat benefits, very easy job.

    ConsManagers are not very helpful. Not too eager to promote within. Not helpful with changing schedules. Spend a lot of time on their phones while trying to encourage the employees not to use them.

    Advice to Senior ManagementBe more courteous to the PRA's they are the reason for the success of the company.

    No, I would not recommend this company to a friend

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    High Turn over

    Senior Program Services Representative (Former Employee)
    Framingham, MA

    ProsExcellent benefits. This is a great place for college students who needs employment to pay their bills because they are a 24/7 operation if you work as a monitor. I personally think the 11-7 am Sun-Thursday is best for students.

    ConsThe management is terrible. They are not flexible when you need to change your schedule due to family emergencies, child care or school schedule. So, be prepared to stick with the schedule you chose for at least a year.

    Advice to Senior ManagementPromote those who do their jobs well and pay more money.

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Good Work-Life Balance, but Low Pay and Low Ceiling

    Customer Service (Current Employee)
    Framingham, MA

    ProsWork-Life balance, Vacation Time, Education Reimbursement

    ConsNo Upward Mobility, Not very willing to invest in employees, Pay is not competitive

    Advice to Senior ManagementDevelop employees who want to be developed. Develop low level management.

    No, I would not recommend this company to a friend

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    Good company that doesn't pay well.

    Anonymous Employee (Current Employee)
    Framingham, MA

    ProsWell respected company. Good team atmosphere.

    ConsNot known to pay well.

    Advice to Senior ManagementPut more time into finding the right candidates. Stop hiring the first people that walk in off the street.

    No, I would not recommend this company to a friend

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    Can gain decent experience but people don't stay here long-term.

    Personal Response Associate (Former Employee)
    Toronto, ON (Canada)

    ProsGreat benefits. Lots of OT hours if you are willing to work. Gained customer service and busy call center experience.

    ConsBad management. Bad hours. Low pay. It always gets very busy but there isn't enough staff to work.

    Advice to Senior ManagementToo much politics.

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    Good to work as a job, especially if you want to gain some experience in healthcare field, but don't treat as a career.

    EMERGENCY RESPONSE & SERVICE REPRESENTATIVE (Current Employee)
    Toronto, ON (Canada)

    ProsNice people to work with. Call centre type environment. Get your 100% benefit on your 1st day of employment and you don't have to pay alot at all on top out of your each paycheque. 6 paid sick day.

    ConsLack of coaching between staff and team leaders who's few of them don't even know how to handle emergency protocol properly. No further career advancement if you work in a Emergency Centre and Customer Care depts.

    Advice to Senior ManagementListen to staff' suggestions on company growth.

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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Glassdoor is your free inside look at Health Watch reviews and ratings — including employee satisfaction and approval rating for Health Watch CEO Walter van Kuijen. All 7 reviews posted anonymously by Health Watch employees.