HealthPartners Reviews

Updated August 6, 2014
Updated August 6, 2014
46 Reviews

4.1
46 Reviews
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Mary Brainerd
34 Ratings

Employee Reviews

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  1. 1 person found this helpful  

    HealthPartners at an employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Information Technology  in  Bloomington, MN
    Current Employee - Information Technology in Bloomington, MN

    I have been working at HealthPartners full-time for more than 10 years

    Pros

    * Family oriented
    * Culture of working together to make everyone successful in their role.
    * Company's mission and vision is followed and progress is tracked towards that mission and vision.
    * Great benefits (e.g. healthcare, pay, time off)

    Cons

    Because of the very low turnover in staff, it is difficult to move to higher positions. However I would have to seriously consider an opportunity before I changed employers because I truly believe in the integrity and values of the organization.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 1 person found this helpful  

    A good place to start a career, but four years was one too many.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Bio statistician Consultant  in  Minneapolis, MN
    Current Employee - Bio statistician Consultant in Minneapolis, MN

    I have been working at HealthPartners full-time for more than 3 years

    Pros

    The most valuable thing that this position offered me was a chance to build my skills. They were happy to give me a chance to learn anything and everything I wanted to, and allow me to try new approaches that helped me grow as a professional. My boss and the other statisticians that I worked with were great also. It had a fairly flat organizational structure, and was fairly informal, which I appreciated. I appreciated the chance to regularly publish scholarly research that I had done as part of the job.

    I think the company itself is in good shape compared to a lot of other insurers when it comes to its ability to adapt to the Affordable Care Act. I expect it to do pretty well in the future.

    Cons

    After I had been working there for about a year and a half, it dawned on me that I was chronically underpaid. Salary info obtained online seemed to agree that Master's level statisticians in the twin cities typically fetched a higher salary. Yet the way my position was funded, they really couldn't afford the market value.

    The job started off really fun, but gradually ate more and more of my life. By the time that I left for another company, I was working about 65-hour weeks on average, which I felt was too much. The thing that really killed it for me though was that my role was basically a billable hours position, which was bad enough, but every suggestion that I gave to improve how my time was accounted for was basically ignored. It seems like the problems plaguing the niche I occupied were never worth consideration for the people that could do anything about them. It became clear to me that I was giving a lot more than I was getting, and there was no evidence at all of any concrete plan on their part to do anything about that.

    Recommends
    Positive Outlook
    No opinion of CEO
  3.  

    Great Place to work!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Clinical Analyst  in  Saint Paul, MN
    Current Employee - Clinical Analyst in Saint Paul, MN

    I have been working at HealthPartners full-time for more than 5 years

    Pros

    The culture and people are wonderful. Great benefits and pay.

    Cons

    Parking stinks in downtown St. Paul

    Recommends
    Approves of CEO
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  5. 1 person found this helpful  

    Increased my knowledge.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Senior Administrative Assistant  in  Bloomington, MN
    Current Employee - Senior Administrative Assistant in Bloomington, MN

    I have been working at HealthPartners full-time for more than 3 years

    Pros

    Benefits
    Salary
    Coworkers are friendly
    Good amount of PTO
    Understanding of your needs.

    Cons

    It's very cliquey.
    Change seems to be a long process with resistance from others.
    A lot of manual processes.

    Advice to ManagementAdvice

    Support the changes needed for the office staff as you do for the patients.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Great company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Specialist  in  Bloomington, MN
    Current Employee - Systems Specialist in Bloomington, MN

    I have been working at HealthPartners full-time for more than 3 years

    Pros

    Good health and retirement benefits. Supports a work life balance and most departments are willing to work with employees to maintain a work life balance. Great to working/nursing mothers with nursing mothers rooms and such. Compensation fair and competitive. I only left because I found a job that I enjoy practically in my backyard!

    Cons

    Location, mostly, for me! By the Mall of America and the airport, so sometimes it can be challenging to get to. However, if you learn some of the backroads, you can avoid some local congestion. Also, some managers are fine with adjusting schedules to get around key traffic hours.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Application Operation Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Web Support Specialist  in  Duluth, MN
    Current Employee - Web Support Specialist in Duluth, MN

    I have been working at HealthPartners full-time for less than a year

    Pros

    Nice working environment, Flexible timings

    Cons

    Not challenging
    No Gym
    No Indoor Games

    Advice to ManagementAdvice

    Need to improve the work environment, add the facilities like Gym and Indoor Games

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8.  

    It's was good to bad.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Center  in  Bloomington, MN
    Former Employee - Call Center in Bloomington, MN

    I worked at HealthPartners part-time for more than a year

    Pros

    I worked at the call center and I really liked it when I was a temp. Great employees, great work environment, great pay and health benefits.

    Cons

    Union group, 6 hrs shift and only 1 20 minute break, that's ridiculous, I get super hungry during the day and at the end of my shift, I feel like I just want to go straight home and eat. They look for every little detail in your calls, if you miss one word out of a sentence, you don't get a point for that, meeting with the supervisor every month is too much, I think it should be once every 3 months. We are splitted into pods and some pods received lower calls than others and some pods received more calls than others, I just think that's stupid, it should be all equal. Asking too much things when we are doing too much to help the patients.

    Advice to ManagementAdvice

    They say help the patients to better their needs, but when we do so we are not meeting the guidelines to our work, for example patient only wants to speak to the clinic but our job is to only send a message to the clinic but again patient will get mad and will use a louder voice that they only want to speak to the clinic, we would get in trouble transfering them to the clinic because it is our job to only send a message. It would be better besides making new rules or guidelines to just listen to the calls to see if we are doing things correctly not by adding more sentences to get points.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Fantastic place to work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Bloomington, MN
    Current Employee - Anonymous Employee in Bloomington, MN

    I have been working at HealthPartners full-time for more than 3 years

    Pros

    Laid back professionalism. Fun group. Very nice people, everyone seems to thoroughly enjoy what they do.

    Cons

    Not much room for advancement. This is due to no one leaving.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Big company, but they still have a heart.

    Current Employee - Intern  in  Saint Paul, MN
    Current Employee - Intern in Saint Paul, MN

    I have been working at HealthPartners as an intern for less than a year

    Pros

    They're big and therefore have lots of resources. Also, excellent leadership. Company values are in the right place.

    Cons

    They are a large organization which acts as a drag when rapid change is needed. However, upper management seem to be aware and plan accordingly.

    Advice to ManagementAdvice

    Expand thoughtfully, and keep doing what you're doing.

  11.  

    Excellent Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HealthPartners full-time for more than 5 years

    Pros

    Good culture in the company overall. Patient/Customer focused

    Cons

    Scope for improvement in salaries

    Recommends
    Positive Outlook
    Approves of CEO

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