HealthPartners

  www.healthpartners.com
  www.healthpartners.com

HealthPartners Reviews

Updated December 18, 2014
Updated December 18, 2014
58 Reviews
3.9
58 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Mary Brainerd
44 Ratings

Review Highlights

Pros
  • The work environment is relaxed and work-life balance is encouraged (in 6 reviews)

  • Great benefits, supportive leadership, flexible work environment (in 8 reviews)


Cons
  • Everyone loves working there, so no one leaves, and thus opportunities for advancement are sometimes lacking (in 3 reviews)

  • promotions are based on seniority (in 2 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Marketing Communications Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Mcc in Minneapolis, MN
    Current Employee - Mcc in Minneapolis, MN

    I have been working at HealthPartners

    Pros

    Management seems to care
    Decent pay
    Nice co-workers
    Promotions

    Cons

    Several times roles have not been defined and people get hired into positions that don't match their interest and skills. The department needs more strategic planning

    Advice to ManagementAdvice

    Get your organizational chart under control.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    It was a wonderful experience. learned a lot of things that allowed me to grow within the organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Administrative Assistant in Mendota Heights, Dakota, MN
    Former Employee - Administrative Assistant in Mendota Heights, Dakota, MN

    I worked at HealthPartners full-time (more than 8 years)

    Pros

    The benefits and incentives were amazing! The company values their employees.

    Cons

    The area I was in, there was not a lot of room for advancement.

    Advice to ManagementAdvice

    I do not have any advice at thsi time.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Physical Therapist

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physical Therapist in Burnsville, MN
    Current Employee - Physical Therapist in Burnsville, MN

    I have been working at HealthPartners part-time (more than 3 years)

    Pros

    Good co-workers and fellow staff

    Cons

    Management does little to no direct patient care and is out-of-touch with a typical work schedule.
    Too many levels of upper management that don't contribute to revenue generation but are always preaching about "the bottom line".

    Advice to ManagementAdvice

    Create a flatter organization with fewer levels of management and more productive managers who keep their hands involved in patient care.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
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  5.  

    Tone set by management team makes or breaks a clinic!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Provider
    Current Employee - Provider

    I have been working at HealthPartners full-time (more than an year)

    Pros

    Company emphasizes excellence in patient experience, efficiency and quality care provision.
    Values integrity, healthy workplace, excellence, compassion, accountability, are easily shared by
    professionals in healthcare.
     Leadership at the top of the organization does a nice job of promoting values of excellence in healthcare, while promoting a healthy workplace.
    Benefits and pay are very good and reflect the organizational value of caring for the employees.

    Cons

    Training attempts to prepare new staff, however, much of the training is on the job, and occurs by exception.
    When a policy or procedure is not carried out, an individual is too often blamed. The persons around them can be non-supportive, perhaps gossip, about the person's error, whereas in another organization or department, a mistake can be accepted as part of the learning curve. This latter orientation is seen in a healthy workplace, with a culture of respect for each member of the team.

    Large organization with pockets of unhealthy work culture.

    Advice to ManagementAdvice

    See that middle management is modeling healthy workplace, and culture of respect that upper management clearly values.
    Positive relationships between disciplines can be modeled.
    Healthy workplace training needed to minimize subcultures of disrespect.
    Accountability of all staff and management, for patient-centered care is key.
    One discipline, such as the provider, cannot be held solely responsible for each Patient Experience.

    Recommends
    Neutral Outlook
    Approves of CEO
  6.  

    Consultant

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Business Consultant in Minneapolis, MN
    Current Employee - Business Consultant in Minneapolis, MN

    I have been working at HealthPartners full-time (more than 3 years)

    Pros

    Great Benefits, wonderful colleagues, awesome culture.

    Cons

    not a lot of opportunities for growth. promotions are based on seniority. There is often no strategy for professional development for young employees

    Advice to ManagementAdvice

    Develop an employee development and retention strategy.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Happy to be gone--never plan on going back

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Services Representative in Bloomington, MN
    Former Employee - Member Services Representative in Bloomington, MN

    I worked at HealthPartners full-time (less than an year)

    Pros

    I cannot think of one good thing about working at this company. Everybody that works here has definitely 'drank' the kool-aid. This company may offer ridiculously good benefits, but it will just suck the soul right out of you.

    Cons

    Working in Member Services was the worst choice I ever made. Member Services has the worst practice for allowing people time off. If you're new, don't plan on being able to use your PTO for at least a year. Even appointment time is hard to come by, which is only a 2 hour slot, and then you have to 'make-up' your time. The rules and structure of this department are ridiculous. You are schedule 1-15 minute break and a 30 minute lunch. I'm pretty sure this isn't legal since if you're hourly you are supposed to have 2-15 minute breaks. If you are taking too much time working on 'pending' work, they will tell you to stop and get on the phones. While the benefits are decent, I would never stay here. They don't seem to really value their employees that much.

    Advice to ManagementAdvice

    Find a better time-off policy and a better way to allow people to utilize not only the time they earn, but also the time that they sometimes pay for.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  8.  

    Healthpartners

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Project Manager
    Current Employee - Project Manager

    I have been working at HealthPartners full-time (more than 10 years)

    Pros

    Forward thinking organization, market leader in innovation

    Cons

    Front line managers are not put in a position to be successful at effectively implementing said innovations

    Advice to ManagementAdvice

    You cannot provide 10 "critical tasks" to managers then provide them with the time and staff to effectively and successfully perform 3 of those tasks

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9.  

    Great place to gain experience.

    • Comp & Benefits
    • Work/Life Balance
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HealthPartners

    Pros

    There is a good work environment, with room for advancement. Supervisors are very helpful and provide good feedback. Also, healthcare is a great industry to work in.

    Cons

    There are lower than average has salaries due to non profit status, not great communication interdepartmentally, and HP could be growing too quickly.

    Advice to ManagementAdvice

    Keep up the good work.

  10.  

    Healthpartners

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HealthPartners

    Pros

    Great environment to work in.

    Cons

    Promotions are based on seniority.

  11.  

    Health Educator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at HealthPartners as an intern (more than 3 years)

    Pros

    Great company with very generous benefits.

    Cons

    Department isn't very focused or managed well. The pay isn't comprable with other companies.

    Recommends
    Approves of CEO

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