HealthSmart

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HealthSmart Reviews

Updated August 7, 2014
Updated August 7, 2014
8 Reviews

2.7
8 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Daniel D. Crowley
2 Ratings

Employee Reviews

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  1.  

    I enjoyed working for HealthSmart.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster  in  Irving, TX
    Former Employee - Claims Adjuster in Irving, TX

    Pros

    The best thing about working for HealthSmart is the benefits, co-workers, and management.

    Cons

    The biggest challenge was the lack of having a training program.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    This is a company that wants to grow into many sectors but does not want to compensate the people who are doing the work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Claims Adjuster
    Former Employee - Claims Adjuster

    Pros

    I found no pros with the company.

    Cons

    There is no contribution to a 401K. Dental and health insurance premiums are very expensive. As well as a lot of out of pocket expense from a high deductible. Senior management is not involved with daily functions to make the work place flow better. Basically the employees doing the work are not considered and the company is wanting to grow but seems to only care about that and not the people behind the company doing the work.

    Advice to ManagementAdvice

    Given the type of company this is, the company should reconsider the benefits it offers it's employees. One would think since that is what you specialize in that you would offer great benefits to your employees as well as a contributing 401K.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    Patience is key

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Executive  in  Englewood, CO
    Former Employee - Account Executive in Englewood, CO

    Pros

    A very understanding company to work for. Base pay is competitive.

    Cons

    Commission structure is off. Lots of management changes and areas are spread all over the US. Do not pay out vacation time at end of employment.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Petty Good

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    They are good at moving the right people into jobs where they think their employees will be a good fit.

    18 vacation/personal days per year.

    They reward innovation.

    Rapid growth and easy to change jobs to any of the companies many locations nationwide.

    Cons

    Punishing criticism of people moved into the wrong job.

    If you work for HS, don't take a salary position. They encourage their salaried emps to skip lunch and eat at their desks - while docking pay for taking time off.

    For a health insurance company, terrible and expensive benefits (unless you're a diabetic enrolled in Disease Management). You'd do better to buy from the Marketplace.

    Advice to ManagementAdvice

    Slow down the acquisitions. It's difficult for the ship to steer while bulging at the sides.

  6.  

    Win Some, Lose Some

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Operations Administrator  in  Englewood, CO
    Current Employee - Operations Administrator in Englewood, CO

    Pros

    Competitive pay, laid-back atmosphere, results-driven promotions: if you're willing to demonstrate numbers/productivity, professionalism is rewarded with stability and opportunities.

    Cons

    Organized like a plate of spaghetti: numerous acquisitions, high management/client turn-over and unclear 'department' goals without definitive training. While the health insurance/benefits packages for this Third Party Administrator are probably "par for the course," they are expensive and rather limited.

    Advice to ManagementAdvice

    The company all but invents Health Insurance and its inner workings, Healthsmart could set a gold standard for taking care of the employees that know better.

    Recommends
    Positive Outlook
    No opinion of CEO
  7.  

    Disappointing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Management
    Former Employee - Management

    Pros

    Company is small enough to change direction somewhat easily, being available to tailor solutions for clients.

    Cons

    Senior management communication has been an ongoing problem, called out consistently in employee reviews. This makes it difficult to keep up with changes made corporately, but not shared timely in the field. Company seems to do a lot on the "fly" and not everyone is consistently on the same page. Makes for appearance of chaos and below par leadership. Company appears to be also prepped for future sale by equity firm that owns it. Makes it difficult to get money for things needed to help improve & service customers (internal & external) because HS is actively buying companies, but is slow to get new acquisitions integrated. Makes for a fragmented organization and a lot of competing priorities that probably should not all be priorities because they do not get the consistent attention necessary to optimize one's success.

    Advice to ManagementAdvice

    Don't be afraid to talk about what's not working. There was the appearance that Executive Management only shared what was positive instead of having frank peer discussions about some of the problems across the enterprise. Get your real priorities straight. Hearing something is a priority and not getting the comprehensive support to make it happen makes it NOT a priority.

    Doesn't Recommend
    Neutral Outlook
  8.  

    Very Disorganized!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Irving, TX
    Current Employee - Anonymous Employee in Irving, TX

    Pros

    They have a free clinc downs stairs which is a good benefit, PTO is pretty good 4 weeks given for first yr, Pay is decent, Lunch is provided to us every now and then.

    Cons

    Lack of organization as a whole, Constantly being pulled aways to complete other RUSH tasks , nothing stays the same!! answers to previously asked questions change daily. Training is TERRIBLE, Given "crash" training in 3 days and then youre own your own. Dont ask questions or you will be told, "refer to your notes" Manager is incompotent, rude, disrepectful, unproffesional. The VP and President of my area very nice though they are unaware of how this particular manager treats her team. Company has recently laid off and have still continues to hire in orther areas which I dont understand. Everyone ther is fairly new and has been there less than a yr...with makes me wonder....Medical benefits are that great although the free clinic makes up a little for that. Overall all it can be a stressful enviroment if working for this particular manager. I have heard that in other areas within the dept that it can be a bit stressful to. A few people have quit because of this and how they have been treated. I wont be surprised if more do!

    Advice to ManagementAdvice

    Take the time to listen to your employee!! Dont make one feel inferior because they asked a question. Just because you are stressed does not mean you should disrespect your employee. Also, be more consistant with infomation given.

    Doesn't Recommend
  9.  

    Ok so far, I have hope for better days ahead

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager
    Current Employee - Project Manager

    Pros

    forward thinking
    focus on good business
    promotes good health

    Cons

    still a bit of 'good ole boy' network going on
    low pay, but getting better

    Advice to ManagementAdvice

    Don't forget about the small areas and sub-divisions, they are the grease that keeps all the bigger parts moving.

    Recommends
    Positive Outlook

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