HealthTap Reviews

I have been working at HealthTap full-time for more than 3 years

Pros – HealthTap is a unique and rare combination of a company that is creating both a positive and meaningful social impact (improving health and saving lives), and creating significant value for its investors and employee shareholders. There's no better place to work if you want to make a difference and build a sustainable company. There are many other pros (some mentioned in other reviews), and among them are: the company's long term vision and potential, the product and rapid innovation cycle, and the amazing and passionate people. The collaborative environment and size presents an unmatched opportunity for the team to shape the company's culture, product and direction. The positive press, and strong investors are strong signals of consensus of HealthTap's unmatched potential.

Cons – Growth stage startups present their own set of challenges, and HealthTap is not immune to these. Think: relatively consistent intensity, inescapable accountability, ambitious and hard to meet goals, and long hours. Some people embrace these challenges, and others label them cons. I'd sum it up as follows: there are many easier places to work, but none that are more rewarding.

Advice to Senior Management – Continue to hire smart, aspirational, motivated candidates that can help the company realize its full potential, listen carefully to what they have to say, and create an even stronger culture of fast feedback loops, relentless innovation, and purpose.

The company recently solicited employee feedback, and in response is rolling out new benefits designed to make life easier for the team. As these are implemented, remember the importance of understanding, appreciating and respecting individual differences.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at HealthTap full-time for more than 3 years

Pros – * Hypersmart people and cross-disciplinary team with top education and professional backgrounds
* A product that is saving lives and is universally useful to billions of people around the world. (Gives the work a sense of purpose)
* A mission-drive, change-the-world kind of culture with people who want to build the next huge company
* A team that has a proven track record of rapid execution

Cons – * Scaling comes along with growing pains. The company has an opportunity and need to define processes and infrastructure that will transform it from a startup (that sometimes has to be in firefighting mode) to a well-oiled machine
* The office could use more private meetings spaces for phone calls and meetings. Probably will have to expand to a new space after the next round of hires

Advice to Senior Management – * Hire people with the right cultural fit -- self-starters, passionate about the mission, goals and deadline oriented, and those with a tolerance and enthusiasm for intensity in their work. The next batch of hires will be important in helping shape and scale the culture of the company.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at HealthTap full-time for less than a year

Pros – - Very bright, compassionate and extremely motivated team. Still small, and everyone knows each other by first name
- A product that has real value to this world, and is positioned well to help manage the influx of patients from the Affordable Care Act
- Company is receiving lots of buzz and press, just closed Series B round, and is well received by both patients and doctors.
- Office in Downtown Palo Alto right next to CalTrain. Lunches catered 3 times a week, and dinner from Whole Foods for those who stay late.

Cons – - Not your typical 9-5 job. Most employees work long hours, and usually come in for a few hours on the weekend.
- Currently no vision or dental (I'm told its in the works)

Advice to Senior Management – - With your next hiring push, work to solve scaling issues proactively, before they arise.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

I have been working at HealthTap full-time for less than a year

Pros – Employees here are really awesome, hardworking, and talented. Lunches are provided a few days a week. Health insurance is pretty good.

Cons – There is no work-life balance, mandatory Sunday's, and pretty much everyone is at the beck-and-call of the CEO. People are so tired they fall asleep during team meetings. There is crazy high turnover. Benefits are not that great overall, there is no vision or dental insurance. Vacation days, and holidays are at the whim of the management team, so no one really knows what days are holidays.

Advice to Senior Management – Care about the well-being of the employees and trust that they will get the job done without having to be present in the office all hours of the day.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company