Healthfirst (New York)

  www.healthfirstny.com
  www.healthfirstny.com
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Healthfirst (New York) Reviews

Updated September 14, 2014
Updated September 14, 2014
71 Reviews
2.6
71 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Pat Wang
45 Ratings

Review Highlights

Pros
  • Free coffee and tea is offered in every kitchen (in 3 reviews)

  • My coworkers are for the most part very good people to work with (in 3 reviews)


Cons
  • into their medicaid managed care plan with no regards to your work/life balance (in 3 reviews)

  • IT is teeming with Indian consultants - maybe they are less expensive but it seems to be a great way of making no one responsible (in 4 reviews)

More Highlights

Employee Reviews

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  1. 1 person found this helpful  

    Certified Application Counselor , Healthcare Specialist . FE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HCS CAC  in  New York, NY
    Current Employee - HCS CAC in New York, NY

    I have been working at Healthfirst (New York) full-time for more than 3 years

    Pros

    Great employee development program. Executive is even more motivating than management. Undergoing great cultural evolution.

    Cons

    Is almost impossible to professionally progress to a department other then the one you started. Specially if you are in sales.

    Advice to ManagementAdvice

    Right track. Don't let the Daily activities and old ways get in the way of what the organization is trying to improve.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Change of Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Healthfirst (New York) full-time

    Pros

    Healthfirst offers free coffee at their office locations

    Cons

    Poor work/life balance and very stressful environment

    Recommends
    Positive Outlook
    Approves of CEO
  3. 2 people found this helpful  

    it has been a learning process, it could be better processes, the company still growing is a work in progress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Service Representative  in  Lake Mary, FL
    Current Employee - Member Service Representative in Lake Mary, FL

    I have been working at Healthfirst (New York) full-time for more than a year

    Pros

    opportunity for growth if given the opportunity

    Cons

    micromanaging and lack of upper management involvement.
    company prefers to hire from outside for some supervisory positions versus hiring from within if there are qualify individuals.

    Advice to ManagementAdvice

    Should be more visible

    Recommends
    Neutral Outlook
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  5. 1 person found this helpful  

    Unfair practices, Lake Mary Fl

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Service Representative  in  Lake Mary, FL
    Former Employee - Member Service Representative in Lake Mary, FL

    I worked at Healthfirst (New York) full-time for more than a year

    Pros

    I learned a lot about Medicare

    Cons

    Managers are very unprofessional, childish, and shady. I was terminated for being out sick. I called in and followed proper procedure. I had available sick time and pto, but i was let go anyway. My Qi scores were always above 98 and I had no attendance problems.

    Advice to ManagementAdvice

    The company needs new managers.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6. 3 people found this helpful  

    Terrible management mars an otherwise good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Healthfirst (New York)

    Pros

    A wonderful mission to help the insured get the healthcare they need. Great coworkers who work their hearts out for the company. Good compensation and benefits.

    Cons

    Poor C-suite leadership, which cascades to the executive team. This rogue's gallery of petty, spiteful, self-absorbed "leaders" is the reason so many good people are running for the doors.

    Advice to ManagementAdvice

    Instead of focusing on culture change for the lower level employees, take a good look at the part you play in the disfunction of the company. Don't ask employees to change if you're unwilling to.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 3 people found this helpful  

    Great place for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor  in  Lake Mary, FL
    Former Employee - Supervisor in Lake Mary, FL

    I worked at Healthfirst (New York) full-time for more than 5 years

    Pros

    I worked for the office in FL. It is a great place to learn about Medicare and Medicaid. A lot of opportunity for advancement. The director in Florida is wonderful and promotes the open door policy.

    Cons

    If you associate with coworkers that upper management do not approve of, it will lead to you being targeted for termination. What you do and will do for the company will not be taken into consideration.

    Advice to ManagementAdvice

    Look at the skills and dedication on gives, rather than who someone socializes with. Also, to continue trainings for all of upper management.

    Recommends
    Positive Outlook
    Approves of CEO
  8. 3 people found this helpful  

    Strategy Management & Implementation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dedicated Testing Office  in  New York, NY
    Current Employee - Dedicated Testing Office in New York, NY

    I have been working at Healthfirst (New York) full-time for more than a year

    Pros

    You can get ahead if you have the right connections (family, personal, etc). SMI management encourages doing the bare minimum so you ensure you come in at 8:30 and leave at 5:00 every day. No overtime necessary.

    Cons

    Horrible department (SMI). Motivation and morale is very low. Leadership of the SMI is lacking in many areas and does not care to develop any of their people. Bonuses are a joke here.

    Advice to ManagementAdvice

    Good move addressing the PPDO (PMO). Keep the momentum going. The real problem was not just with the PPDO Head but goes one level up.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 4 people found this helpful  

    Bad company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Nurse  in  New York, NY
    Former Employee - Registered Nurse in New York, NY

    I worked at Healthfirst (New York) full-time for less than a year

    Pros

    The best part was that eventually you were able to telecommute from home.

    Cons

    This was like working for big brother. The job was for case management but our job was just data entry. They actually counted key strokes on you computer to make sure you were working 9+ hours a day!!!

    Advice to ManagementAdvice

    Consider hiring employees for the job they are applying for and not be like big brother. It was a highly stressful job. It was all data entry not case management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Great place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Services Representative  in  New York, NY
    Former Employee - Member Services Representative in New York, NY

    I worked at Healthfirst (New York) full-time for less than a year

    Pros

    At Healthfirst I have encountered the ones of the nicest, most professional people that I ever worked with. The job is what it is but people make a whole lot of difference. The office culture is great, people are very friendly, my immediate supervisor was very always available for any assistance that I needed be it personal or professional.

    Cons

    I had a late schedule and it didn't work for me.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 4 people found this helpful  

    Too much politics and less work done.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Healthfirst (New York)

    Pros

    Onboarding process was good in the new hire training.

    Cons

    Healthfirst has realized the out poring bad reviews that they have placed fake reviews of their company to bring more new hires in. This company has a high turnover rate with majority of management with no management skills, no degree and no experience. My experience at Healtfirst was terrible since day one and I am so glad I am no longer working there. Healtfirst doesn't have a marketable reputation in New York, as a nonprofit company it should provide the best experience as other nonprofit companies do but at Healthfirst, you earn the experience needed to advance your career.

    STAY AWAY FROM THIS PLACE. ITS NOT WORTH THE STRESS.

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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