Healthfirst (New York)

  www.healthfirstny.com
  www.healthfirstny.com
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Healthfirst (New York) Reviews

Updated September 24, 2014
Updated September 24, 2014
72 Reviews
2.5
72 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Pat Wang
44 Ratings

Review Highlights

Pros
  • Free coffee and tea is offered in every kitchen (in 4 reviews)

  • My coworkers are for the most part very good people to work with (in 3 reviews)


Cons
  • into their medicaid managed care plan with no regards to your work/life balance (in 4 reviews)

  • No ability to move up from lower management into upper management (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 2 people found this helpful  

    Certified Application Counselor , Healthcare Specialist . FE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HCS CAC  in  New York, NY
    Current Employee - HCS CAC in New York, NY

    I have been working at Healthfirst (New York) full-time for more than 3 years

    Pros

    Great employee development program. Executive is even more motivating than management. Undergoing great cultural evolution.

    Cons

    Is almost impossible to professionally progress to a department other then the one you started. Specially if you are in sales.

    Advice to ManagementAdvice

    Right track. Don't let the Daily activities and old ways get in the way of what the organization is trying to improve.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Change of Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Healthfirst (New York) full-time

    Pros

    Healthfirst offers free coffee at their office locations

    Cons

    Poor work/life balance and very stressful environment

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Incompetent Management and HR Staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Service Representative  in  Lake Mary, FL
    Current Employee - Member Service Representative in Lake Mary, FL

    I have been working at Healthfirst (New York) full-time for more than a year

    Pros

    I loved my job and helping the members.
    The company pays bonuses every 3 months for good performance, attendance, call stats, I received a bonus every time for the year I was there.
    I was always on time, and I had two weeks of vacation time. I also had sick time available to me.

    Cons

    Although I excelled with the company, I was still terminated for no reason.
    Filed a complaint with Department of Labor and Employment Agency

    Advice to ManagementAdvice

    Try another profession, this is not for you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5. 2 people found this helpful  

    Think carefully if you want to work here

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Healthfirst (New York)

    Pros

    Benefits: health insurance, pre-tax public transportation

    Cons

    Work environment, low management culture, promotions are based on personal connections. In general they tend to cheap out and pay less if they can.

    Advice to ManagementAdvice

    As someone commented here: "Healthfirst has realized the out poring bad reviews that they have placed fake reviews of their company to bring more new hires in."
    Seems like it is true and the positive reviews could be fake.
    although the company promotes "new culture" of openness and transparency, it is all very superficial. The are not as open as they say indeed and it is not easy to get promoted within. Many people get promoted based on their personal conniptions, through relatives. Things seem to be shady.
    Work proccess also raises a big question. A lot of staff is not getting done and everybody is getting away with it, no efficiency.

  6. 4 people found this helpful  

    Terrible management mars an otherwise good company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Healthfirst (New York)

    Pros

    A wonderful mission to help the insured get the healthcare they need. Great coworkers who work their hearts out for the company. Good compensation and benefits.

    Cons

    Poor C-suite leadership, which cascades to the executive team. This rogue's gallery of petty, spiteful, self-absorbed "leaders" is the reason so many good people are running for the doors.

    Advice to ManagementAdvice

    Instead of focusing on culture change for the lower level employees, take a good look at the part you play in the disfunction of the company. Don't ask employees to change if you're unwilling to.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 2 people found this helpful  

    it has been a learning process, it could be better processes, the company still growing is a work in progress

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Service Representative  in  Lake Mary, FL
    Current Employee - Member Service Representative in Lake Mary, FL

    I have been working at Healthfirst (New York) full-time for more than a year

    Pros

    opportunity for growth if given the opportunity

    Cons

    micromanaging and lack of upper management involvement.
    company prefers to hire from outside for some supervisory positions versus hiring from within if there are qualify individuals.

    Advice to ManagementAdvice

    Should be more visible

    Recommends
    Neutral Outlook
  8. 3 people found this helpful  

    Strategy Management & Implementation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Dedicated Testing Office  in  New York, NY
    Current Employee - Dedicated Testing Office in New York, NY

    I have been working at Healthfirst (New York) full-time for more than a year

    Pros

    You can get ahead if you have the right connections (family, personal, etc). SMI management encourages doing the bare minimum so you ensure you come in at 8:30 and leave at 5:00 every day. No overtime necessary.

    Cons

    Horrible department (SMI). Motivation and morale is very low. Leadership of the SMI is lacking in many areas and does not care to develop any of their people. Bonuses are a joke here.

    Advice to ManagementAdvice

    Good move addressing the PPDO (PMO). Keep the momentum going. The real problem was not just with the PPDO Head but goes one level up.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9. 3 people found this helpful  

    Great place for advancement

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor  in  Lake Mary, FL
    Former Employee - Supervisor in Lake Mary, FL

    I worked at Healthfirst (New York) full-time for more than 5 years

    Pros

    I worked for the office in FL. It is a great place to learn about Medicare and Medicaid. A lot of opportunity for advancement. The director in Florida is wonderful and promotes the open door policy.

    Cons

    If you associate with coworkers that upper management do not approve of, it will lead to you being targeted for termination. What you do and will do for the company will not be taken into consideration.

    Advice to ManagementAdvice

    Look at the skills and dedication on gives, rather than who someone socializes with. Also, to continue trainings for all of upper management.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    Great place to start your career

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Services Representative  in  New York, NY
    Former Employee - Member Services Representative in New York, NY

    I worked at Healthfirst (New York) full-time for less than a year

    Pros

    At Healthfirst I have encountered the ones of the nicest, most professional people that I ever worked with. The job is what it is but people make a whole lot of difference. The office culture is great, people are very friendly, my immediate supervisor was very always available for any assistance that I needed be it personal or professional.

    Cons

    I had a late schedule and it didn't work for me.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 4 people found this helpful  

    Bad company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Registered Nurse  in  New York, NY
    Former Employee - Registered Nurse in New York, NY

    I worked at Healthfirst (New York) full-time for less than a year

    Pros

    The best part was that eventually you were able to telecommute from home.

    Cons

    This was like working for big brother. The job was for case management but our job was just data entry. They actually counted key strokes on you computer to make sure you were working 9+ hours a day!!!

    Advice to ManagementAdvice

    Consider hiring employees for the job they are applying for and not be like big brother. It was a highly stressful job. It was all data entry not case management.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

Healthfirst (New York) Photos

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Healthfirst corporate offices.
Healthfirst corporate offices.
Healthfirst corporate offices.

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