Healthfirst (New York) Reviews

Updated June 18, 2015
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2.7
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Recommend to a friend
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Pat Wang
69 Ratings

Pros
  • There is a lot of opportunity for advancement up to a certain point and great educational experiences (in 4 reviews)

  • Also, depending on the department, you have different levels of work-life balance (in 3 reviews)

Cons
  • into their medicaid managed care plan with no regards to your work/life balance (in 7 reviews)

  • Growing pains are common and needed when a company changes and evloves to become better (in 5 reviews)

More Pros and Cons

113 Employee Reviews

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  1. Helpful (2)

    Healthcare Professional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Healthfirst (New York)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Competitive Salary, good profit share !

    Cons

    Poor work life balance, Disparity in work load, negative energy (Leaders don't speak to direct reports), management team work team members to death for EIP bonus, favoritism, career growth is stagnant in some departments, VP's continuously get promoted yet team members who do the work don't get rewarded. Company is growing and they are quickly forgetting about the people who built the company. Some executes will do what they have to do to save themselves and don't support thier team members. Space is tight, people are crowded, bed bugs are an issue. Beware!!!

    Advice to Management

    Tell the truth! The reviews from the Human Resource Professionals are jaded because they are the dept responsible for reporting the organizations outcomes. Executive leaders, HRLT, and other Management team members need to authenticly walk the talk instead of execute culture and organization change as a project. Stop going through the motions. Mean what you say!


  2. Customer service representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in New York, NY
    Current Employee - Customer Service Representative in New York, NY

    I have been working at Healthfirst (New York) full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Steady, moderate pay, job security, nice environment.

    Cons

    Fixed, robotic, and restricted, no life


  3. Growing company, great place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Professional in New York, NY
    Current Employee - Human Resources Professional in New York, NY

    I have been working at Healthfirst (New York) full-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Wonderful people, great benefits, good compensation and competitive bonus structure. Healthfirst is a growing company that is leading the market. The mission, vision and values make it a rewarding place to work for. I have the opportunity to give back to my community by working for a company who provides quality care and truly puts the member first. Excellent growth and learning opportunity. This is where you want to be if you want to play a part in making history in the healthcare industry.

    Cons

    It's a rapidly growing company so be prepared to roll up your sleeves and work. It's a very fast paced environment but the pros stated above outweigh the cons.

    Advice to Management

    Healthfirst has come a very long way, continue with the culture change efforts but also remember to value those high performing employees who have been with the organization for years. Consider bringing back jeans on Friday.


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  5. Helpful (3)

    Great HR Talent Acquisition Person until I met the person I was going to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Jersey City, NJ
    Current Employee - Anonymous in Jersey City, NJ

    I have been working at Healthfirst (New York) full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Erica Schafran was great, very friendly and warm. Gave me her card right away and asked a lot of good questions

    Cons

    Met the manager with the limp handshake ( used 3 fingers).,not professional at all and you can tell she could care less. Either insecure or anxious, either way I would not want to work with that person

    Advice to Management

    Hire new management for your teams, professional ones! Thank you


  6. Great place

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Member Services in New York, NY
    Current Employee - Member Services in New York, NY

    I have been working at Healthfirst (New York) full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Can only speak for my department, Member Services. A lot of growth opportunities, great staff, amazing management team that focuses on employee development but you have to work hard and be involved if you want to succeed.

    Cons

    Health insurance benefit is too costly, could be more affordable, company is on the right path with being more transparent but can do better than that.

    Advice to Management

    Ask for the employees' feedback as often as possible, always helps down the road


  7. Helpful (2)

    Please rethink employment pursuit, if your having work/family commitments

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Medicaid Marketing Representative/Facilitated Enerollment in New York, NY
    Former Employee - Medicaid Marketing Representative/Facilitated Enerollment in New York, NY

    I worked at Healthfirst (New York) full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    The company is going thru a resturcting phase and doing a overhaul in the direction the company wants to go in terms of growing "To be the pre-eminent health plan by 2020", compensation is decent, training is good, management seems engaged with new hires depending for what department your working in.

    Cons

    The reason why I say please rethink is because the company is not flexible with staff that have family obligations, and are quick to terminate any staff on site with out any mediation, perfect place to work if you have now kids/family obligations. Supposed company cultures contradicts what is actually practiced. During new hire training I'm a single parent that had child care issues arise, after 2 weeks of employment was terminated without any form of mediation. since my issue was very short term that I needed a week to resolve.

    Advice to Management

    My advise to management be open to older new hires that have a wealth of experience to share, otherwise it is "History repeating itself all over again."


  8. Data Verification Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Verification Representative in Altamonte Springs, FL
    Current Employee - Data Verification Representative in Altamonte Springs, FL

    I have been working at Healthfirst (New York) full-time (More than 5 years)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Working at Healthfirst provided a great lerning opportunity.

    Cons

    Room for growth is limited,


  9. Helpful (1)

    Old systems and processes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Business Analyst in New York, NY
    Current Employee - Business Analyst in New York, NY

    I have been working at Healthfirst (New York) (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    NYC big health plan experience.

    Cons

    Technology nor people open to change, if so, pretty gradual.

    Advice to Management

    Middle managers need technology training.


  10. Helpful (3)

    RN on-site CM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Healthfirst (New York)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    They pay very well, profit sharing, room for advancement.

    Cons

    A lot of office politics, who you know will get you where you want to be


  11. Good Company to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Healthfirst (New York)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    The best company to work for

    Cons

    No cons for Healthfirst...An amazing company to work for

    Advice to Management

    None



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