Healthfirst (New York)

www.healthfirstny.com
Employer Engaged

Healthfirst (New York) Reviews

Updated February 24, 2015
Updated February 24, 2015
87 Reviews
2.7
87 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
(no image)
Pat Wang
54 Ratings

Review Highlights

Pros
  • A lot of opportunity for advancement (in 4 reviews)

  • Also, depending on the department, you have different levels of work-life balance (in 3 reviews)


Cons
  • into their medicaid managed care plan with no regards to your work/life balance (in 7 reviews)

  • Growing pains are common and needed when a company changes and evloves to become better (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Great Organization! Wonderful Opportunity! Great place to BUILD and create a legacy!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Human Resources Professional
    Current Employee - Human Resources Professional

    I have been working at Healthfirst (New York) full-time (less than a year)

    Pros

    Great environment, amazing mission, collaborative working environment, great pay, great benefits!

    Cons

    Not for the easily defeated!

    Advice to ManagementAdvice

    Keep pushing forward.. You are at the helm and people are watching.. Continue to lead by Example.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Calm And Professional Work Environment

    Current Contractor - Network Management Credentialing Coordinator (Contract) in New York, NY
    Current Contractor - Network Management Credentialing Coordinator (Contract) in New York, NY

    I have been working at Healthfirst (New York) as a contractor (less than a year)

    Pros

    My first day of temp assignment with this company was Monday and the 18th Floor two Front Desks ladies were help and wonderful! Then followed by another wonderful lady - Team Leader at the 16th Floor from the Credentialing side. She was calm, collected, and informative about the company with a smile and gave me a brief tour then she told me who will be training me and to my surprised, the two Credentialing Coordinators were very skilled, professional and expert at what they do. They never frown and was always there for everyone. They were approachable, nurturing and caring... . The manager shook my hand as well I just don't know how much more to say..it is just a great respectable environment to work for. Well done!

    Cons

    Don't have any right now!

    Advice to ManagementAdvice

    N/A

    Recommends
    Positive Outlook
  3.  

    Taking on too much

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Healthfirst (New York) full-time (more than a year)

    Pros

    great people
    ability to be creative/make an impact
    high growth
    respected in marketplace

    Cons

    trying to do too much at once
    growth has stretched functions, processes, systems and people to limits
    burnout

    Recommends
    Positive Outlook
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    member services

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Healthfirst (New York)

    Pros

    benefits, nice people, good office location.

    Cons

    Salary is too low for the job that's expected of you to perform.

    Advice to ManagementAdvice

    listen to current employees who are the ones doing the job. They say they want your feedback, but when you actually take time to provide the feedback on what can be changed to better the experience of customer and employee the feedback is brushed off. Maybe if the employees were listened to there might be less people quitting and leaving the dept.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  6.  

    Company Review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Member Service Representative in New York, NY
    Former Employee - Member Service Representative in New York, NY

    I worked at Healthfirst (New York)

    Pros

    Benefits are great, a lot of companies activities to participate in

    Cons

    Favoritism, its about who you know verse what you can do for the company, depending on the department you working for more work, less pay

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  7.  

    Researched history of client and corrected or created records to initiate processes within the organization.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Provider Operations in Lake Mary, FL
    Former Employee - Provider Operations in Lake Mary, FL

    I worked at Healthfirst (New York) full-time (more than 5 years)

    Pros

    I loved my job and felt very comfortable where I worked.

    Cons

    I loved my job except the opportunities for advancement were in New York.

    Recommends
    Positive Outlook
  8.  

    A good learning opportunity

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager
    Former Employee - Manager

    I worked at Healthfirst (New York)

    Pros

    Fast learning environment, good salary and benefits.

    Cons

    Company culture. 60 hour weeks. Limited employee development.

    Advice to ManagementAdvice

    Look to upgrade your HR leadership

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    CSR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Healthfirst (New York)

    Pros

    Good benefits, pay and room for growth

    Cons

    Some people are only out for their own personal gain.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 2 people found this helpful  

    More than a number

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Msr
    Current Employee - Msr

    I have been working at Healthfirst (New York) full-time (more than 3 years)

    Pros

    Benefits, weekends, and holidays off.

    Cons

    Not a place to work if you want to grow or advance your career. Only take this job if it's your only choice; while looking for something better.

    Advice to ManagementAdvice

    Show more interest in developing your staff.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 8 people found this helpful  

    Healthfirst Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Healthcare Analyst in New York, NY
    Current Employee - Healthcare Analyst in New York, NY

    I have been working at Healthfirst (New York) full-time (more than a year)

    Pros

    Healthfirst is a good place to get a few years of working experience. Depending on the department and management, you can either have a good experience or a mediocre experience. Also, depending on the department, you have different levels of work-life balance.

    The compensation is not great, but it is better than the average. Healthfirst is a growing company which provides some job stability in a changing market. I would recommend trying to negotiate salary as much as possible.

    PTO is solid in this company. They changed it to give it all at once in the beginning of the year. That's awesome.

    I would recommend working at Healthfirst for at least one year and making your own decision.

    Cons

    I have mixed reviews about the company overall. I was in a bad department before. The management did not care to grow their employees. Rather, they wanted to use them until they were of no use anymore. My current department is very different. They value people who work hard and can contribute to the team.

    Also, it does not seem projects are managed well, especially in the IS department. There is a lot of finger pointing and projects not being managed properly. That's one of the major reasons I decided to switch.

    Advice to ManagementAdvice

    Management should care about the growth of their employees and have a fairer method of measuring an employees contribution to the group rather than their own personal opinions.

    Also, communication between management and below is very poor.

    Many managers have no idea what the employees below them do, and frankly it does not seem like they care until it makes them look bad. It's rare to find a manager who truly appreciates their employees.

    Recommends
    Positive Outlook
    Approves of CEO

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