Healthfirst (New York)

  www.healthfirstny.com
  www.healthfirstny.com

Healthfirst (New York) Reviews

Updated October 19, 2014
Updated October 19, 2014
79 Reviews
2.4
79 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Pat Wang
47 Ratings

Review Highlights

Pros
  • A lot of opportunity for advancement (in 4 reviews)

  • Free coffee and tea is offered in every kitchen (in 4 reviews)


Cons
  • into their medicaid managed care plan with no regards to your work/life balance (in 6 reviews)

  • No ability to move up from lower management into upper management (in 5 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    The strategy and cultural change was communicated well

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Healthfirst (New York) full-time (more than 3 years)

    Pros

    Staff committed to supporting each other. Fun perks and health related events

    Cons

    Leadership still struggling with how to motivate during time of change.

    Advice to ManagementAdvice

    Re-train all managers and make them aware of EEOC laws

    Positive Outlook
    Approves of CEO
  2.  

    Nice Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Support Coordinator in New York, NY
    Former Employee - Support Coordinator in New York, NY

    I worked at Healthfirst (New York) full-time (more than 5 years)

    Pros

    great benefits, promotions, incentives

    Cons

    Changes in management, low morale at times

    Advice to ManagementAdvice

    Pay more attention to the needs of your employees. Tell them that they're appreciated

    Recommends
    Negative Outlook
    No opinion of CEO
  3.  

    Great company for first job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Healthfirst (New York) full-time (more than 3 years)

    Pros

    This was a great place to learn about the Managed Care business and gain experience in Medicaid and Medicare. There is a lot of opportunity for advancement up to a certain point and great educational experiences. The compensation packages are also really competitive. I had a really good experience here up until some management changes.

    Cons

    There is not a great work/life balance. There also seems to be a bit of a disconnect between upper and lower management that can make for toxic departmental attitudes. I also found that any requests for education were difficult outside of the existing choices.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    It was good while it lasted

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Healthfirst (New York) full-time (more than 5 years)

    Pros

    Growing company with some really great people,good benefits and ok pay.

    Cons

    High performers are not valued, they rather hire from the outside than promote from within. It's all about who you know. Lots of new faces, those that made the company where it is now have left due to lack of value from management. Company loyalty doesn't mean anything here. Plus they are changing the culture aka the "look" of employees. They want to "brighten"things up as they seem a little too "dark" for where they see the company going.

    Advice to ManagementAdvice

    Have diversity in your leadership, not just middle management. Promote from within. Ask those employees who have been with the company for over 5 years why they have stayed as many have had the opportunity to go with the competitors. Care about your employees!!

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  6.  

    Has potential but needs years of work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous
    Current Employee - Anonymous

    I have been working at Healthfirst (New York) full-time (more than an year)

    Pros

    Positive, supportive coworkers truly concerned about the members and company

    Cons

    High management turnover low accountability and communication low work life balance low salary for the amount of stress

    Advice to ManagementAdvice

    Stop crunching numbers pay attention to the fact that you let a lot of underperforming employees continue on and let top performers pick up all the slack. Please realize the dedicated and experienced workforce you have before another organization swindles them from you. And managers need to be more well rounded in the functions of their job and dealing with staff. You hire too many managers who can only do one or the other and employees suffer.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7.  

    No job security, No appreciation

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Service Representative in New York, NY
    Current Employee - Member Service Representative in New York, NY

    I have been working at Healthfirst (New York) (more than an year)

    Pros

    Mostly good people to work with. Competitive salary and benefits.

    Cons

    No job security from bottom to top, No appreciation for talented people, much politics going on instead of getting a good job done. Doesn't make a different when you really try to do the job well vs just good enough to not be fired - so most people aren't trying.

    Advice to ManagementAdvice

    People needs to be motivated and appreciated, when talented people are treated they are expendable, they are bound to leave.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    Terrible Job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Charlotte, NC
    Current Employee - Customer Service Representative in Charlotte, NC

    I have been working at Healthfirst (New York) full-time (more than an year)

    Pros

    Co workers support each other because management refuses to.

    Cons

    Poor management, no room for growth or promotion, inadequate training

    Advice to ManagementAdvice

    Treat the Customer Service reps who are front line with customers with more respect!

    Doesn't Recommend
    Negative Outlook
  9. 1 person found this helpful  

    Incompetent Management and HR Staff

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Member Service Representative in Lake Mary, FL
    Current Employee - Member Service Representative in Lake Mary, FL

    I have been working at Healthfirst (New York) full-time (more than an year)

    Pros

    I loved my job and helping the members.
    The company pays bonuses every 3 months for good performance, attendance, call stats, I received a bonus every time for the year I was there.
    I was always on time, and I had two weeks of vacation time. I also had sick time available to me.

    Cons

    Although I excelled with the company, I was still terminated for no reason.
    Filed a complaint with Department of Labor and Employment Agency

    Advice to ManagementAdvice

    Try another profession, this is not for you.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Change of Culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Healthfirst (New York) full-time

    Pros

    Healthfirst offers free coffee at their office locations

    Cons

    Poor work/life balance and very stressful environment

    Recommends
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful  

    Certified Application Counselor , Healthcare Specialist . FE

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - HCS CAC in New York, NY
    Current Employee - HCS CAC in New York, NY

    I have been working at Healthfirst (New York) full-time (more than 3 years)

    Pros

    Great employee development program. Executive is even more motivating than management. Undergoing great cultural evolution.

    Cons

    Is almost impossible to professionally progress to a department other then the one you started. Specially if you are in sales.

    Advice to ManagementAdvice

    Right track. Don't let the Daily activities and old ways get in the way of what the organization is trying to improve.

    Recommends
    Neutral Outlook
    Approves of CEO

Healthfirst (New York) Photos

You may see our fleet vans, in your community or throughout New York City!
Healthfirst corporate offices.
Healthfirst corporate offices.
Healthfirst corporate offices.

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