Healthfirst (New York) Reviews

Updated July 31, 2015
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2.7
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Recommend to a friend
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Pat Wang
72 Ratings

Pros
  • There is a lot of opportunity for advancement up to a certain point and great educational experiences (in 4 reviews)

  • Also, depending on the department, you have different levels of work-life balance (in 3 reviews)

Cons
  • into their medicaid managed care plan with no regards to your work/life balance (in 7 reviews)

  • Growing pains are common and needed when a company changes and evloves to become better (in 5 reviews)

More Pros and Cons

119 Employee Reviews

Sort: Popular Rating Date
  1. Member Representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Member Service Representative
    Former Employee - Member Service Representative

    I worked at Healthfirst (New York) full-time

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Descent benefits including vacation time

    Cons

    Vacation is earned however is difficult to get off A lot of nepotism, opportunities for growth are minimum if not in the click Uncontrolled growth and micromanagement


  2. good work environment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Healthfirst (New York) full-time (More than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    good benefits easy environment excellent pay days

    Cons

    going through a business transformation


  3. Helpful (1)

    Sr provider services rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Provider Services Representative/Claims in Lake Mary, FL
    Current Employee - Senior Provider Services Representative/Claims in Lake Mary, FL

    I have been working at Healthfirst (New York) full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    great benefits, decent pay, nice PTO

    Cons

    no room for growth. u can work 6years with no disciplinary actions, and the moment they find a minor infraction you are gone.

    Advice to Management

    Pay more attention to the employees.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (2)

    POWER HUNGRY CONTROLLING LACK OF PROFESSIONALISM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Healthfirst (New York) part-time (More than 3 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Free coffee, SOME of the employees are actually nice, and usually not on the management and just keep their heads down and mouths shut.

    Cons

    TOO MUCH POLITICS... they use fear to scare workers, if a manager has a bad day or week why take it out on employees? The employees who do the right thing and go to HR or another superiors are hunted down and terminated, REGARDLESS of performance. Which is.why i was fired.

    Advice to Management

    Learn what dignity is.


  6. Helpful (1)

    project management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Bayonne, NJ
    Former Employee - Anonymous Employee in Bayonne, NJ

    I worked at Healthfirst (New York) (More than 3 years)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    smart people, nice offices, working to stay innovative and increase transparency btwn departments

    Cons

    too many chiefs, not enough indians


  7. Helpful (2)

    Organization Change

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Healthfirst (New York)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Salary is competitive in comparison to the competitor. Profit Share, Benefits

    Cons

    Organization is driven by politics. Healthfirst is a growing company that has forgotten about the grass root employees that built the success of the company. Success is contingent upon who you know and who likes you. Employees don't have a sense of job security, here on day gone tomorrow due to constant changes. Employees get fired without merit, you are told "based on the vision, you know longer are a fit for the company. Executives get paid the big bucks to do a lot of schmoozing while their team members are stressed and overworked. Except an offer with caution.

    Advice to Management

    Practice what you preach!! The Culture has not improved. Employees continue to work in fear.


  8. Helpful (3)

    Not Worth the Trouble

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Business Analyst in New York, NY
    Former Employee - Business Analyst in New York, NY

    I worked at Healthfirst (New York) (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Good benefits Work/Life Balance (depending on your department)

    Cons

    Culture Organizational Structure Poor Management Functions in Silos Low Accountability Across the Board

    Advice to Management

    Actually implement and execute a Culture Change. If it's only going to be a buzzword, stop wasting your time and money. Middle Management needs a shake up. Productivity needs to be a goal across the board. Don't stifle your employees who actually understand what it means to work effectively and efficiently and who want to contribute to the growth of the organization through innovation, creativity and just good work product.


  9. Helpful (5)

    Great HR Talent Acquisition Person until I met the person I was going to work for

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous in Jersey City, NJ
    Current Employee - Anonymous in Jersey City, NJ

    I have been working at Healthfirst (New York) full-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Erica Schafran was great, very friendly and warm. Gave me her card right away and asked a lot of good questions

    Cons

    Met the manager with the limp handshake ( used 3 fingers).,not professional at all and you can tell she could care less. Either insecure or anxious, either way I would not want to work with that person

    Advice to Management

    Hire new management for your teams, professional ones! Thank you


  10. Customer service representative

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in New York, NY
    Current Employee - Customer Service Representative in New York, NY

    I have been working at Healthfirst (New York) full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Steady, moderate pay, job security, nice environment.

    Cons

    Fixed, robotic, and restricted, no life


  11. Helpful (3)

    Healthcare Professional

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Healthfirst (New York)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Competitive Salary, good profit share !

    Cons

    Poor work life balance, Disparity in work load, negative energy (Leaders don't speak to direct reports), management team work team members to death for EIP bonus, favoritism, career growth is stagnant in some departments, VP's continuously get promoted yet team members who do the work don't get rewarded. Company is growing and they are quickly forgetting about the people who built the company. Some executes will do what they have to do to save themselves and don't support thier team members. Space is tight, people are crowded, bed bugs are an issue. Beware!!!

    Advice to Management

    Tell the truth! The reviews from the Human Resource Professionals are jaded because they are the dept responsible for reporting the organizations outcomes. Executive leaders, HRLT, and other Management team members need to authenticly walk the talk instead of execute culture and organization change as a project. Stop going through the motions. Mean what you say!



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