Healthfirst (New York)

  www.healthfirstny.com
  www.healthfirstny.com
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Healthfirst (New York) Reviews

Updated September 14, 2014
Updated September 14, 2014
71 Reviews
2.6
71 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Pat Wang
45 Ratings

Review Highlights

Pros
  • Free coffee and tea is offered in every kitchen (in 3 reviews)

  • My coworkers are for the most part very good people to work with (in 3 reviews)


Cons
  • into their medicaid managed care plan with no regards to your work/life balance (in 3 reviews)

  • IT is teeming with Indian consultants - maybe they are less expensive but it seems to be a great way of making no one responsible (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    One of the best companies to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Healthfirst (New York) for more than 5 years

    Pros

    They have the best medicare and medicaid sales training in the industry. Wonderful benefits and opportunity for growth.

    Cons

    Very strict policies. No more than two weeks of consecutive vacation.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 4 people found this helpful  

    Unprofessional

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ancillary Contractor  in  New York, NY
    Former Employee - Ancillary Contractor in New York, NY

    I worked at Healthfirst (New York) full-time for more than a year

    Pros

    Great people in lower management and below

    Cons

    Dealing with decisions or promotions made for personal reasons

    Advice to ManagementAdvice

    To work more closely why staff is leaving in droves

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    It was a positive learning experience!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous
    Former Employee - Anonymous

    I worked at Healthfirst (New York)

    Pros

    One of the best places to work for. I had a supportive manager. I learned a lot and as a result I was able to add a lot of value to the team.

    Cons

    I had a positive experience. There were no cons.

    Advice to ManagementAdvice

    Continue mentoring your staff! I know it made me feel valued as an employee.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 4 people found this helpful  

    Project Management and Implementation

    • Work/Life Balance
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Healthfirst (New York) full-time for more than a year

    Pros

    Nice environment and good people. Benefits are standard but not exceptional. They have a good program for on-boarding new employees. It is very thorough and informative. The location is very convenient.

    Cons

    A training program for the various computer systems used would be very helpful and an overview of the data flow for the systems as well. It would also be good to have an informational directory of contacts in the various operational areas readily available.
    I found that my management didn't support me when I made decisions and they got involved in minute parts of my project where they should have just been providing support for the issues I escalated. In fact, my management would question my decisions at meetings with other areas in lieu of discussing the strategies ahead of time to be fully informed of why I am making the decisions in the first place.

    Advice to ManagementAdvice

    Management style is too individual and without a centralized goal or methodology. More policy decisions should be made at the top levels of management and enforced rather than leaving decisions up to individual managers for their areas. One example is the telecommuting policy which should be more evenly distributed rather than at the discretion of one manager for their team. Additionally I found that there was no career path in my area to which I could aspire. Also, flex hours should be flexible for everyone and of course within reason.

    Recommends
    Neutral Outlook
    Approves of CEO
  6. 7 people found this helpful  

    Slave labor/Hard core capitalist/unscrupulous managers

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Field Medicaid Marketing Representative  in  New York, NY
    Current Employee - Field Medicaid Marketing Representative in New York, NY

    I have been working at Healthfirst (New York) full-time for less than a year

    Pros

    You get health insurance coverage but you will need it as working for them can be sickening.

    Cons

    Pseudo Non-profit company, they are very much about profit behind closed doors.  They pressure field reps to meet an unattainable quota to enroll  every minorities that they can find in the ghettos  into their medicaid managed care plan with no regards to your work/life balance.  This pressure results into working beyond your 8 hour shift and on weekends and you get no overtime pay.  This is how  this company strives to make much of its  profit.  Managees are ignorant and completely out of touch with reality.  I doubt they possess any more than a GED/ high school/community college and that goes for the field representatives as well. Corporate bosses plays managers  like fools and they don't eve know it as this  job is the best they can do.  There was a lawsuit filed against them which they settled for several millions for failing to pay their field reps. overtime, the majority of whom are minorities. 

    Advice to ManagementAdvice

    Stop stooping so low in order to appease your money hungry corporate bosses. Get some education so that you never forget where you came from.  Your bosses will use and abuse you, and their marketing reps just like the masters did to their slaves back in the days.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Not rewarded for the work done..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Healthfirst (New York) full-time for more than 8 years

    Pros

    Paid time off.New building, dedicated workforce

    Cons

    Cultural Change means getting rid of the long time employees and they hired the right HR leader to do it. This is an Employment at will organization. So they don't need to provide a good reason for letting you go.

    Advice to ManagementAdvice

    Moving to be a commercial plan does not mean getting rid of those who helped build the organization. Cultural Change should still include cultural diversity. Check senior staff to see what direction you are heading in.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  8. 2 people found this helpful  

    It was a very good experience until it was time to move on. They aren't as open with they're opportunities as they say.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Healthfirst (New York) full-time

    Pros

    Friendly Staff, Nice work environment, good place to work.

    Cons

    Managerial Issues, HR takes unauthorized authority, salaries are not great.

    Advice to ManagementAdvice

    Get better leaders and if your willing to train people don't ask for so much in the requirements. Also update salaries.

    Neutral Outlook
    Approves of CEO
  9. 3 people found this helpful  

    Bad Upper Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Healthfirst (New York) full-time

    Pros

    Good PTO policy. Convenient location. Co workers good to work with.

    Cons

    Too many managers and directors in this company. Telecommuting is frowned upon in most departments. Scapegoating has become a pastime with upper management.

    Doesn't Recommend
    No opinion of CEO
  10. 6 people found this helpful  

    Bad culture, poor management, extensive turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager - Portfolio and Project Delivery Office  in  New York, NY
    Current Employee - Project Manager - Portfolio and Project Delivery Office in New York, NY

    I have been working at Healthfirst (New York) full-time for more than 5 years

    Pros

    Good learning experience and company has made strides over the last few years. Nice building compared to our old office, however we have a serious bedbug problem.

    Cons

    VPs and management are way overpaid. If you don't believe me, take a look at the Form 990 for Healthfirst and be shocked.

    There is poor culture and management in Project and Portfolio Delivery Office. The PMs are not trusted to work remotely regularly even though just about every other department has an acceptable telecommuting policy. Some of the brightest people we had left or are about to leave within a short time of being here. These people got much higher positions elsewhere. Senior management wants to know the number of requirements on a project and strives for 80% of achievement of requirements on any given project. This is utterly ridiculous and really is aimed at the lowest common denominator!

    This place is truly like the bizzaro world. PMO management has now instructed us that we are baselining our project schedules in Initiation...prior to finalizing the scope or planning the work! The IS department is also very difficult to work for, but at least the CIO got canned because he wanted the "Long Island lifestyle".

    Advice to ManagementAdvice

    If you are a C-level executive, you shouldn't need to or want to dive into the weeds of a project plan line by line or feel the need to review requirements for every POG project. Also, PMs seek to achieve 100% of requirements, not 80%. Don't act like we don't know what we are doing by putting this on the PMs within the department.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11. 1 person found this helpful  

    Poor Healthfirst NJ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management  in  New York, NY
    Current Employee - Management in New York, NY

    I have been working at Healthfirst (New York) for more than 5 years

    Pros

    Co - workers care about each other.

    Cons

    Thank goodness I am one of the few who transitioned to the New York office. The New Jersey staff is being ignored. Management says they care about the NJ staff and will help to transition the staff as much as possible to the NY office since NJ is being sold off to Wellcare. Most who have applied for NY positions have been rejected. NJ was not included in the business strategy. While the other offices were treated to fruit, breakfast, etc. They were ignored at the company all employee meeting.
    Top level management is what needs to be changed to see effective change. There are too many top level executives, in other words, a whole lot of chiefs.
    The process to have one thing approved requires having your first born promised to them.
    They do have free coffee and a side of bedbugs to go.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

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