Healthfirst (New York)

  www.healthfirstny.com
  www.healthfirstny.com

Healthfirst (New York) Reviews

Updated December 18, 2014
Updated December 18, 2014
86 Reviews
2.4
86 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Pat Wang
53 Ratings

Review Highlights

Pros
  • A lot of opportunity for advancement (in 4 reviews)

  • Also, depending on the department, you have different levels of work-life balance (in 3 reviews)


Cons
  • into their medicaid managed care plan with no regards to your work/life balance (in 7 reviews)

  • Growing pains are common and needed when a company changes and evloves to become better (in 5 reviews)

More Highlights

Employee Reviews

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  1. 3 people found this helpful  

    Not rewarded for the work done..

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Healthfirst (New York) full-time (more than 8 years)

    Pros

    Paid time off.New building, dedicated workforce

    Cons

    Cultural Change means getting rid of the long time employees and they hired the right HR leader to do it. This is an Employment at will organization. So they don't need to provide a good reason for letting you go.

    Advice to ManagementAdvice

    Moving to be a commercial plan does not mean getting rid of those who helped build the organization. Cultural Change should still include cultural diversity. Check senior staff to see what direction you are heading in.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  2. 3 people found this helpful  

    It was a very good experience until it was time to move on. They aren't as open with they're opportunities as they say.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Healthfirst (New York) full-time

    Pros

    Friendly Staff, Nice work environment, good place to work.

    Cons

    Managerial Issues, HR takes unauthorized authority, salaries are not great.

    Advice to ManagementAdvice

    Get better leaders and if your willing to train people don't ask for so much in the requirements. Also update salaries.

    Neutral Outlook
    Approves of CEO
  3. 3 people found this helpful  

    Bad Upper Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Healthfirst (New York) full-time

    Pros

    Good PTO policy. Convenient location. Co workers good to work with.

    Cons

    Too many managers and directors in this company. Telecommuting is frowned upon in most departments. Scapegoating has become a pastime with upper management.

    Doesn't Recommend
    No opinion of CEO
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  5. 7 people found this helpful  

    Bad culture, poor management, extensive turnover

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager - Portfolio and Project Delivery Office in New York, NY
    Current Employee - Project Manager - Portfolio and Project Delivery Office in New York, NY

    I have been working at Healthfirst (New York) full-time (more than 5 years)

    Pros

    Good learning experience and company has made strides over the last few years. Nice building compared to our old office, however we have a serious bedbug problem.

    Cons

    VPs and management are way overpaid. If you don't believe me, take a look at the Form 990 for Healthfirst and be shocked.

    There is poor culture and management in Project and Portfolio Delivery Office. The PMs are not trusted to work remotely regularly even though just about every other department has an acceptable telecommuting policy. Some of the brightest people we had left or are about to leave within a short time of being here. These people got much higher positions elsewhere. Senior management wants to know the number of requirements on a project and strives for 80% of achievement of requirements on any given project. This is utterly ridiculous and really is aimed at the lowest common denominator!

    This place is truly like the bizzaro world. PMO management has now instructed us that we are baselining our project schedules in Initiation...prior to finalizing the scope or planning the work! The IS department is also very difficult to work for, but at least the CIO got canned because he wanted the "Long Island lifestyle".

    Advice to ManagementAdvice

    If you are a C-level executive, you shouldn't need to or want to dive into the weeds of a project plan line by line or feel the need to review requirements for every POG project. Also, PMs seek to achieve 100% of requirements, not 80%. Don't act like we don't know what we are doing by putting this on the PMs within the department.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 1 person found this helpful  

    Poor Healthfirst NJ

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management in New York, NY
    Current Employee - Management in New York, NY

    I have been working at Healthfirst (New York) (more than 5 years)

    Pros

    Co - workers care about each other.

    Cons

    Thank goodness I am one of the few who transitioned to the New York office. The New Jersey staff is being ignored. Management says they care about the NJ staff and will help to transition the staff as much as possible to the NY office since NJ is being sold off to Wellcare. Most who have applied for NY positions have been rejected. NJ was not included in the business strategy. While the other offices were treated to fruit, breakfast, etc. They were ignored at the company all employee meeting.
    Top level management is what needs to be changed to see effective change. There are too many top level executives, in other words, a whole lot of chiefs.
    The process to have one thing approved requires having your first born promised to them.
    They do have free coffee and a side of bedbugs to go.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Project Management position is a joke!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager - Portfolio and Project Delivery Office in New York, NY
    Current Employee - Project Manager - Portfolio and Project Delivery Office in New York, NY

    I have been working at Healthfirst (New York) full-time (more than 5 years)

    Pros

    I have been working here for more than 5 years. Its a good thing I moved into Project Management area from IS, I gained great experience and visibility.

    Cons

    Project Managers are just administrators. You should do aggressive management and get the crap out of team, otherwise everyone will try to manage you. You should agree 100% with the department head if you want a promotion.

    Advice to ManagementAdvice

    Terrible Management. Change the PMO management, otherwise you will keep loosing experienced PMs. Project Managers do lot of work and deserve more respect.

    Doesn't Recommend
    No opinion of CEO
  8. 1 person found this helpful  

    It was a good and learning experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Healthfirst (New York) full-time (more than 5 years)

    Pros

    Some people do really care.

    Cons

    Micro management and unfairness to workers. Stifling of growth in some areas. Being unfair to employees. I have promised never to be so dedicated to another organization. After all the time I gave this company I was still laid off for no good reason.

    Advice to ManagementAdvice

    Don't take your lower level workers for granted. Please acknowledge employees effort and dedication.

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
  9. 4 people found this helpful  

    Great people, but Financial Analysis department is suffering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Financial Analyst in New York, NY
    Current Employee - Financial Analyst in New York, NY

    I have been working at Healthfirst (New York) full-time (more than 3 years)

    Pros

    Great peers & learning opportunities. Standard benefits, good PTO.

    Cons

    Work life balance is nonexistent and closing procedures change month to month. Top leadership in our department is very unprofessional and fear/bullying are used regularly by this individual. Other department management is OK, but top FA management is insulting, demotivating, and totalitarian. Very high turnover in FA department.

    Advice to ManagementAdvice

    Drive changes in Finance department and upgrade systems. Make sure that VPs are professional and actually able to lead people. Also, need more opportunities for promotion in FA department.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 6 people found this helpful  

    Top Mgmt. Need to Walk the Walk and Talk the Talk

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in New York, NY
    Current Employee - Manager in New York, NY

    I have been working at Healthfirst (New York) full-time (more than 3 years)

    Pros

    Great colleagues, plenty of interesting and changing tasks, always challenged and salaries are fair compared to the Market especially in Clinical positions. I am here for the long term and want to see this place achieve #1 and more, but good grief - would someone please do something with the poor management.

    Cons

    Top management talk about great enhancements to our company culture, but then they don't bother to follow it. Lead by example is not a concept they know anything about or just find it to be too much work. It is frustrating to not get a response from management even if you follow-up numerous times. The company also have too many chiefs and not enough support staff - much too top heavy. The staff get burnt out fast because of the work volume and performing 12 hour days or more if unacceptable as a norm.

    Advice to ManagementAdvice

    Start exercising what you are teaching through extensive training modules required for all of management to complete. Stop tried to terminate an employee for one mistake and have a conversation - invest "time" into your staff. Stop promoting unqualified candidates because of nepotism or some other dumb reason to "select" a person before a job is posted.

    Get the kitchens up and running with working equipment - not enough microwaves, vending machines often empty, coffee machine parts disappear and the cleanliness of bathrooms during the day is awful.

    Get a better process in place for exterminated the bed bug problem because what you are doing today is not working. It is unfair to have people inspect their homes company paid or not and then approve them to return before their work area is signed off as clear. Ridiculous!

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 3 people found this helpful  

    Where simple becomes complicated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in New York, NY
    Former Employee - Anonymous Employee in New York, NY

    I worked at Healthfirst (New York) full-time (more than 5 years)

    Pros

    I like the easy commute into the office and like the job itself.

    Cons

    Company lags behind the times. No CRM system in place to effectively manage sales and marketing activities. No way to track prospects. No systems integration in place. Between the "politics" associated with senior management to get things done, the incredible number of steps to get from one to the other and the approval flow, it's no wonder that things take years to ever come to fruition. I'm still waiting and I'm employed over five years.

    Advice to ManagementAdvice

    Be more open to change and adapt to new technologies faster. Times are changing.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO

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