Healthplex

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Healthplex Reviews

Updated May 21, 2014
Updated May 21, 2014
12 Reviews

2.9
12 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Martin Kane
6 Ratings

Employee Reviews

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  1.  

    Great experience first out of school. Good company to work for if you live on Long Island

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee  in  Uniondale, NY
    Former Employee - Anonymous Employee in Uniondale, NY

    Pros

    Managable workload, wonderful colleagues, early Friday closures in the summer, adequate time off.

    Cons

    Little room to grow if senior managment likes you in the position you are currently in. Nepotism, family owned business.

    Advice to ManagementAdvice

    Allow more room for growth, consider more out of the box ideas.

    Recommends
    Neutral Outlook
    Approves of CEO
  2.  

    Horrible

    • Comp & Benefits
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative  in  Uniondale, NY
    Current Employee - Customer Service Representative in Uniondale, NY

    Pros

    Decent pay if you need quick money.

    Cons

    Management lacks organization. They operate as a dictatorship & embarrass employees. Management talks down to employees as if they have hired children.

    Advice to ManagementAdvice

    Follow your own policies & be accountable for your actions. All of you should be retrained in MAGIC & be reminded your employees are your customers.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  3.  

    No structure

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Uniondale, NY
    Former Employee - Customer Service Representative in Uniondale, NY

    Pros

    Pay is average if you're looking for something quick.

    Cons

    Management are way too self absorbed to realize that the company lacks adequate structure and organization. My advice stop hiring just anyone only to fire them 2 mos later.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Healthplex is great company to gain experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative  in  Uniondale, NY
    Former Employee - Customer Service Representative in Uniondale, NY

    Pros

    Gain Dental Experience, awesome training

    Cons

    Micromanaged- Freeze in customer service departments departments

    Recommends
  6.  

    Outreach Representative

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    Good environment. People are very nice and litter pression.

    Cons

    Litter opportunity and not too much challenge

    Recommends
    Neutral Outlook
    Approves of CEO
  7.  

    Terrible

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    Pros

    there are no pros here

    Cons

    They do not appreciate the work you do! You can go up and above for these people and it will not matter

  8.  

    Great community and culture to be in

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Good culture. The people are great. Compensation was reasonable

    Cons

    Benefits and retirement package could be better

    No opinion of CEO
  9.  

    An honest review

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Decent pay for a recent graduate or someone with spouse. Friendly co-workers, great benefits, incentives and nice building.

    Cons

    Monthly quality reports that your job depends on are stressful and discouraging, daily verbal abuse from members on government funded plans, the constant turn over rates and training classes coming in every week. Punishment for unwritten policies and tremendous waste of paper used on changing policies. Last but not least the rules that only apply to certain employees.

    Advice to ManagementAdvice

    Stop walking around all day talking while those under you are reprimanded for standing up to long to stretch or go 2 minutes over their DND time. Stop wasting so much paper on "policies", make rules apply to EVERYONE, and be honest about your new government founded employee training classes each month and why employees are being punished for taking advantage of their union rights.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Awesome

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service  in  Uniondale, NY
    Current Employee - Customer Service in Uniondale, NY

    Pros

    Well rounded ppl interested in helping others get ahead in the business. Great training and coaching when needed. Benefits are all around great, pay is awesome. And great staff.

    Cons

    sometimes can be bias when dealing with policies

    Advice to ManagementAdvice

    Pay more attention to company policies because a lot of ppl are breaking them

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    An unproductive and negative environment to be employed in customer service dept.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Customer Service  in  Nassau, NY
    Former Employee - Customer Service in Nassau, NY

    Pros

    Observance of major and non-major holidays.

    Cons

    No career growth even when you have qualifications to transfer within. Family employed environment-no fair practices.

    Advice to ManagementAdvice

    Customer service dept- To employ outside of family and genuine acknowledgement of quality and experienced support staff.

    Doesn't Recommend

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