Healthways

  www.healthways.com
  www.healthways.com

Healthways Reviews

Updated December 23, 2014
Updated December 23, 2014
186 Reviews
2.9
186 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Healthways President, CEO, and Director Ben R. Leedle Jr.
Ben R. Leedle Jr.
124 Ratings

Review Highlights

Pros
  • Benefits are also above par, healthy work/life balance (in 16 reviews)

  • A 52 cent match per dollar on the first 6% for 401k, and free gym memberships are also included (in 14 reviews)


Cons
  • Work life balance does not promote a healthy Well-Being (in 9 reviews)

  • Limited growth opportunities for remote and senior/management roles (in 6 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    its ok....

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Healthways

    Pros

    benefits, location, colleagues; office culture

    Cons

    ......No room for advancement and carreer growth!

  2.  

    Great Place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Healthways

    Pros

    As part of an acquisition, I was treated quite well. I'd recommend.

    Cons

    It's a large organization.

    Advice to ManagementAdvice

    Keep growing your colleagues

    Recommends
    Neutral Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Great experience with great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Healthways

    Pros

    Great mission and great culture providing the opportunity to do your best work. Very innovative and continually evolving. Comprehensive new hire orientation.

    Cons

    Sometimes open workspace can be distracting.

    Advice to ManagementAdvice

    Continue to focus on growth and innovation.

    Recommends
    Positive Outlook
    Approves of CEO
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  5. 1 person found this helpful  

    Eh

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Healthways

    Pros

    Benefits, health, culture, people, purpose

    Cons

    pay, shady, upper mgt, professional development,

    Doesn't Recommend
    Neutral Outlook
  6.  

    Local Care Coordinator

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Local Care Coordinator in Columbia, MD
    Current Employee - Local Care Coordinator in Columbia, MD

    I have been working at Healthways full-time (more than an year)

    Pros

    Love the flexibility and working from home. Absolutely the best job ever! The company is great, starting salary is great, benefits package is great.

    Cons

    Conference calls aren't always beneficial and take time away from calling patients.

    Advice to ManagementAdvice

    Cut back on the conference calls. Alot of the material presented is repetitive anyway.

    Recommends
    Positive Outlook
    Approves of CEO
  7. 1 person found this helpful  

    Unusual company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Event Specialist
    Former Employee - Event Specialist

    I worked at Healthways full-time (more than 8 years)

    Pros

    Flexible w/shift change hrs.

    Cons

    Lack of direction, always dropping projects when issues arise, overloading employees and not sensitive to employees feelings even if they have done that extra mile for them! So much more but communication is what they don't do! Everything is so secretive that everyone repeats processes or is lost when find out!

    Advice to ManagementAdvice

    For many years I worked here your company lacks supporting employees in raising the bar for better positions! What's your company promoting quantity not quality? Plan for the worst before the worst finds you and everyone will be unemployed.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8. 1 person found this helpful  

    Lack of Communication

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Fitness Instructor in Nashville, TN
    Former Employee - Fitness Instructor in Nashville, TN

    I worked at Healthways as a contractor (less than an year)

    Pros

    As a fitness instructor, I learned a lot through my work, online training, and instructor network. Good practice in marketing.

    Cons

    Pay structure, and what it was based on, was not clear at the outset. The types and timing of marketing efforts were out of sync with the classes.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Coach feedback

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Health Coach in Franklin, TN
    Current Employee - Health Coach in Franklin, TN

    I have been working at Healthways full-time (more than an year)

    Pros

    Environment, and Culture far better than most employers

    Cons

    No real Cons, other than suggesting that there is a lack of visible leadership in the WBICs

    Advice to ManagementAdvice

    Need to be more visible in critical areas such as the WBICs

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    Awful company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Health Coach in Bellevue, WA
    Former Employee - Health Coach in Bellevue, WA

    I worked at Healthways full-time (more than 3 years)

    Pros

    Decent benefits, HSA dollars, relaxed dress code

    Cons

    Management is awful, constantly micromanaged even if you are a consistent top performer, was downgraded from feeling like you were actually making a difference in people's lives to feeling like a basic call center customer service operator. No follow through from upper management, lack of communication and what litype communication exists is merely a "depends on who you ask" environment.

    They consistently move the wRon people into management and there is no opportunity for advancement unless, you have an "in" by knowing someone higher up.

    Advice to ManagementAdvice

    Communication and consistency is key. STOP MICROMANAGING!!! Follow through with visions and promises. Be clear about the vision and PROVE to your staff that the mission is the main goal and not the millions of dollars that come with it.

    Doesn't Recommend
    Negative Outlook
  11. 1 person found this helpful  

    Sad to see it trainwreck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Healthways full-time

    Pros

    -some onsite 15 min exercise classes (must use as break though)
    -easy ways to earn HSA dollars up to $1000/year
    -free NRT to help you quit smoking
    -comprehensive biometrics every year
    -very casual dress
    -great front line colleagues
    -tuition reimbursement (you must remain a colleague for 1 year after completion or you have to pay it back)

    Cons

    Where do I begin?
    -MacIntosh was the biggest and most expensive mistake this company had made, well maybe Embrace takes #1 (basically what is is a requirement for frontline managers to micromanage every second of their direct reports, literally every second)
    -overloaded caseloads for RNs and coaches (coaches were around 125%-150% caseload capacity
    -metrics are breathed down everyone's neck, all day every day and your manager will bring up your numbers every day to you, multiple times a day.
    -performance boards are a joke- and just a daily reminder of how messed up the reporting is
    -if you don't micromanage as a manager, you're graded down and threatened how you will be audited soon
    -if a training or event is booked when you already have calls scheduled, oh well you're going to have to call them in advance to reschedule. have fun fitting that into your already overbooked schedule
    -pay structure is ridiculous, promotions won't mean much more or anything at all sometimes

    Advice to ManagementAdvice

    Start providing ongoing training on how to positively help someone improve their health, what is the latest research telling us, what are we as a company doing to help? Put the members first. Shorter and more calls that are spaced out further and further, is not going to help someone reduce their a1c or help them lose weight. Support and time with their coach can though. And next time you plan to spend an extra million dollars to someone, it should be to improve reporting not to a company telling us to write stupid metrics on a board and walk around to coaches and give them a thumbs down. I am so sad to see where this company has gone, and sadly it looks like it will continue for quite some time due to the decisions management has decided to take and remain with.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Healthways Photos

Treadmill desk. There are only a handful.

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