Healthways Reviews

Pros

Generous amount of PTO. Free gym membership.

Cons

Lack of clear direction from management. Management treat your employees unfairly. Constant unwritten procedure changes.

Advice to Senior Management

Fix the compensation model and invest more in product development.

Pros

Mission is solid and hard not to support. Very ambitious goals to impact the well-being of the world. good people.

Cons

Execution is very bad. Lofty mission, but senior mgt seems unable or unwilling to fix the basics that are broken.

Advice to Senior Management

Fix the basic blocking and tackling so you can then set out to do bigger things

Pros

Place keeps you busy, there's always something else to do. It's an easy going environment. There are lots of good people.

Cons

They keep you busy because there's lots of over-committing going on. Plans change, work emphasis shifts, and you have to be able to roll with the punches.

Advice to Senior Management

Communicate more openly with your employees, let transparency be the standard. Keep focused on a single target rather than having too many balls in the air.

Pros

The company claims to care about its people, and generally does a pretty good job of it. Everyone is nice and accomodating and willing to collaborate

Cons

Poor organizational structure and leadership - company is too siloed and internally focused. Not enough outside perspective. Can be arrogant and inflexible with many customers

Advice to Senior Management

Get it together - put the right people (e.g. those with relevant experience) in the right seats. Be more willing to accept constructive criticism

Pros

An abundunce of highly qaulified, super smart co-workers with a plethora of experience to share. Too bad Ben Leedle viewed this as not being cost effective!

Cons

After being a nurse for 30+ years I was treated with no respect, told what to say to my patients and told what I could not say. I could not have an opinion or if I did I could not verbalize for fear of retribution.

Advice to Senior Management

Wake up and see what has happened to this company in the past several years. Healthways used to be number one. Decide if you want to go down with this sinking ship or steer it right again. Get rid of BHAG(seriously) and get real.

Pros

My coworkers and supervisor were the best. Much less stress than the hospital and no physical risk to me like the hospital.

Cons

Phasing out disease management and closing some offices. Always raising he bar for performance until it was unattainable for most and frustrating.

Advice to Senior Management

Should have considered training the awesome, competent people you had to do health/wellness coaching or transition to other needs, rather than layoff.

Pros

Company pays well, particularly leadership positions. There is a large push to have colleagues feel a sense of being part of a "connected community". The company still does "feel good" things like shop for underpriveleged children for Christmas and puts on a summer family event for colleagues and their children.

Cons

Work life balance is upside down. Constant customer escalations that send everyone into turmoil and panic and put work efforts that would really drive improvement on hold. Healthways is a sales driven organization and in an effort to drive sales, commitments of non-existent or under-developed capabilities are made and then it is left up to an overworked workforce to execute.

Advice to Senior Management

Take the company private, fix the internal inefficiencies, and stop turning out good people to deliver another penny or two of EPS.

Pros

Good Salary and changes pts lives

Cons

Closing Phoenix location of nurses

Advice to Senior Management

Try to place top employees instead of dumping the entire staff

Pros

Nice building in a nice location. Salary pay is decent but not based on the actual amount of hours you put in. People are polite and try to be helpful and assist when they can. Great mission statement and values but unfortunately Healthways has strayed from it. They are great stewards of the community. They try and create fun activities but fewer and fewer are able to enjoy or participate due to the tremendous amount of work and frustration.

Cons

It is corporate chaos at it's best. Too many processes and too many documents, every time there is an issue they invent another process or document and there is no formal training process. Every step in the "process" is a moving target. Once you think you have something down, it changes again. No one is paying attention to how inefficient and confusing things have gotten. You ask 5 people the same question and you will get 5 different answers and some contradict each other. And the use of email to solve anything has gotten OUT OF CONTROL. One can spend an 8 hour day just trying to get throught the 200 plus emails you can receive in a single day. What happened to collaboration or phone calls? Unfortunately, email is used as a "CYA" tool.

Advice to Senior Management

Take the time to understand the entire throughput process from selling a program/service to a client through implementation of the product/service. You will learn all you need to know. You business units need to work together and streamline the processes so that the right team gets the right information at the right time in the process.

Pros

They were very colleague oriented.

Cons

Things are very haphazard and the deadlines are unattainable.

Advice to Senior Management

They need to get control on the system and not be so reactive to every whim of the client.