Healthways Reviews

Updated July 2, 2015
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3.0
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Recommend to a friend
Approve of CEO
Healthways President, CEO, and Director Ben R. Leedle Jr.
Ben R. Leedle Jr.
150 Ratings

Pros
  • work/life balance is satisfying (in 16 reviews)

  • A 52 cent match per dollar on the first 6% for 401k, and free gym memberships are also included (in 14 reviews)

Cons
  • Work life balance does not promote a healthy Well-Being (in 9 reviews)

  • Senior management contained many people without the skills needed to do their job (in 6 reviews)

More Pros and Cons

228 Employee Reviews

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  1. Case Manager-Patient Educator

    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Former Employee - Arizona in Phoenix, AZ
    Former Employee - Arizona in Phoenix, AZ

    I worked at Healthways full-time (More than 5 years)

    Recommends
    Negative Outlook
    Recommends
    Negative Outlook

    Pros

    Fun job , very rewarding and nice outcomes for patients

    Cons

    Quotas for Calls for patients on Case Mgt unrealistic


  2. Amazing company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Mesa, AZ
    Current Employee - Anonymous Employee in Mesa, AZ

    I have been working at Healthways (More than 8 years)

    Disapproves of CEO
    Disapproves of CEO

    Pros

    Worklife balance and fitness benefits

    Cons

    Benefits are not very good


  3. It's okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Health Coach
    Current Employee - Health Coach

    I have been working at Healthways

    Recommends
    Negative Outlook
    Disapproves of CEO
    Recommends
    Negative Outlook
    Disapproves of CEO

    Pros

    Lots of PTO, good hourly pay compared to other similar positions, sometimes you actually get to help someone

    Cons

    Lack of communication, the technology is terrible, increasing focus on numbers rather than quality, no room to advance

    Advice to Management

    Get an already established software platform instead of trying to make your own and focus on quality of calls versus number of calls completed


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  5. Healthways Cares About Employee Health Too

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Healthways

    Recommends
    Negative Outlook
    No opinion of CEO
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    The benefits are amazing! As a health management company, their employees have access to many types of health coaching (Innergy, weight-loss, financial help, etc.) - all free! The almost six weeks of vacation per year is a bonus too.

    Cons

    Financial performance was not stellar the 3 yrs that I was employed there.


  6. IT Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - IT Manager in Nashville, TN
    Former Employee - IT Manager in Nashville, TN

    I worked at Healthways (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Like anywhere else, some great co-workers. Flexible work schedules. On site cafeteria with healthy options. Covered parking. New building in Franklin, TN as of 2008.

    Cons

    Employee Health Insurance seemed poor for a healthcare company. Only high deductible plans were available.

    Advice to Management

    Pick something and do it well instead of 1000 done poorly.


  7. Good Company - Terrible Healthcare Benefits

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Employee in Chandler, AZ
    Current Employee - Employee in Chandler, AZ

    I have been working at Healthways full-time (More than 5 years)

    Recommends
    Positive Outlook
    Disapproves of CEO
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Hard work pays off, but it takes a lot, and compromises work/life balance. Enjoy the work and know it contributes toward improving lives and company success. Great co-workers and super fun work environment. Dress code: Fitness Attire or Business Casual. Multiple free gym memberships across US, Fitness/Health motivation and incentives. Employees really do believe in the cause.

    Cons

    Employee Health Insurance, Grossly high deductible, Pay to participate in a high deductible plan is a rip-off. Terrible discounts/coverage for prescriptions, especially and even ones for life. Holding out on employee match until end of year is not fair to employee who earned match - Healthways making money off of interest earned on money owed to employee. Suspending merit until October (nearly 1 year after earned) is another way of holding out on reward due to employee. Not allowing PTO roll over or cash out upon termination of employement. All these cause deteriation of employee value of company.

    Advice to Management

    Protect your staff employee benefits. Erroding benefits will drive employees away.


  8. Helpful (3)

    RN Case Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - RN Case Manager
    Former Employee - RN Case Manager

    I worked at Healthways

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Flexibility doing telephonic case management. Consistently excellent training program.

    Cons

    Upper mgmt doesn't always trust their nurses to do the right thing. Sometimes value numbers rather than quality of patient contacts.

    Advice to Management

    The caring that the nurses provide to the patient has far reaching effects way beyond the numbers. Encourage the health plans to take this view also. We are a global community. It is no longer acceptable to pass the buck or do what is right for you now. Look to the future in every interaction with every patient.


  9. Anonymous

    Former Employee - Anonymous Employee in Dallas, TX
    Former Employee - Anonymous Employee in Dallas, TX

    I worked at Healthways

    Pros

    Great people onboarding and training

    Cons

    Company can e some what unstable


  10. LCC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Healthways full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    I thought it was a ways to help others manage their medical conditions

    Cons

    Turnover in staff and management. 9 supervisors in 2 years between this company and the one I was contracted for. Start up programs-beware.

    Advice to Management

    Get your act together


  11. Helpful (3)

    CCM

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CCM in Bellevue, WA
    Former Employee - CCM in Bellevue, WA

    I worked at Healthways full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Friendly culture. CEO just got fired.

    Cons

    Computer system is flawed. Rarely worked correctly.CEO just fired. Stability of company questionable.

    Advice to Management

    Invite RNs ,STILL DOING CALLS now, to work side by side with new platform design team. Corporate Leadership- talk to the Nurses and get input, then activate their requests.. Nurses know how much time is needed to provide value to each patient. Trust them! The executive director does not suggestions from RNs. Practice trusting nurses. Forget metrics. Paid time for exercise breaks. Add paid time for lunch. Insist employees leave their desks at reg intervals to exercise, Practice what you preach to customers and clients. Sitting is the new smoking as a health hazard. This will increase productivity much more than punitive metric which are for robots, not nurses. The only RNs who met metrics did not take allotted breaks. Logged of as if on break, stayed at desk working. Required to log off as if on breaks, lunches, yet they are at desk working. RNs meeting metrics eat at their desks and do not take breaks which leads to increasing stress.



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