HearUSA Reviews

Updated June 9, 2015
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2.3
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Stephen J. Hansbrough
8 Ratings

14 Employee Reviews

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  1. Satisfactory

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HearUSA full-time (Less than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Good benefits and work location

    Cons

    Little room for advancement and job growth


  2. No Future for Grunts

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Drone In An Office in Ocala, FL
    Current Employee - Anonymous Drone In An Office in Ocala, FL

    I have been working at HearUSA

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Air conditioning. Indoor plumbing. Keurigs. Major holidays off, including day after Thanksgiving.

    Cons

    Internal promotions and Hearing Aid Specialist training for selected mgmt friends. Dead ends for the rest of us.

    Advice to Management

    Get Lean! Inefficiencies, manage-by-favoritism, negative morale and employee turnover causes increased costs.


  3. The scariest place on earth

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous in Palm Beach Gardens, FL
    Former Employee - Anonymous in Palm Beach Gardens, FL

    I worked at HearUSA

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    Pros

    Competitive base pay fast hiring process

    Cons

    They pull you in with promises of grandeur then drop the ball by week two. Everything management decides and their business practices would raise suspicion from basic compliance and integrity. 10 people quit the Headquarters in the past 2 months and HR thinks that is normal because they have a few employees who have been there over 25 years. If you have an interview set up, Run! Cancel! It will be your biggest mistake.

    Advice to Management

    Clean up your act and start being compliant. Treating employees like dirt because they don't want to work in an abusive and hostile wild west environment thst is just not professional. Let's bring in some educated healthcare experienced managers to turn the madness around.


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  5. Horrific place to work.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Sales in Palm Beach Gardens, FL
    Current Employee - Senior Sales in Palm Beach Gardens, FL

    I have been working at HearUSA

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Paycheck is on time

    No supervision

    Cons

    No support.
    unorganized and unprofessional
    No one to or ask for help from.
    CEO and upper management completely useless.
    Runs everything out of Palm Beach Gardens Fl

    Advice to Management

    Hire some management and fire yourselves or go back to school for some real manager training. Every paycheck you take is like stealing them. You compromise the patients interests with your lack of know how and ineptitude.


  6. Good Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Bilingual Sales Representative in Palm Beach Gardens, FL
    Current Employee - Bilingual Sales Representative in Palm Beach Gardens, FL

    I have been working at HearUSA full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Competitive Base Pay , Growth Potential , Good Benefits ; Health Insurance , 401K with company match , 10 Paid company holidays

    Overall my experience has been pleasant this is stable company that has been in business for over 26 years.

    Cons

    No Formal Training - Learn as you go .
    No PTO for Six Months.
    Incentives are inconsistent and minimal , but the base pay makes up for It.


  7. Disappointing. TEAM BUILDING is essential.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HearUSA full-time (More than 5 years)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    None at this time that I can think of

    Cons

    No room for growth at this time

    Advice to Management

    Some MANAGEMENT must treat everyone as equals and show respect for the hard work put in on a daily


  8. Helpful (1)

    Great Company

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - PCC in Parma, OH
    Current Employee - PCC in Parma, OH

    I have been working at HearUSA full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Pay is very competitive, Management is very laid back, not a micro management situation. Plenty of advancement opportunities for hard working loyal employees. Open door policy.Family oriented at the center level. Great flexibility and stability.

    Cons

    Can't think of anything of any consequence.

    Advice to Management

    Needs to better screen applicants in order to make sure they understand exactly what their role with the company should be. This would prevent so many provider/pcc complaints regarding essential job functions.


  9. RACISTS!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at HearUSA

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    If you like working for a company that encourages hostile behavior, this is for you.

    Cons

    This company promotes racism and hostile work environment. Management has no problem with employees yelling out racist remarks or cursing at people.


  10. Great place to work; awesome co-workers and the corporate structure is very professional.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Insurance Contracts Coordinator in Palm Beach Gardens, FL
    Former Employee - Insurance Contracts Coordinator in Palm Beach Gardens, FL

    I worked at HearUSA full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    HearUSA is under the Siemens Healthcare umbrella so there is a high level of professionalism. I enjoyed the work and the level of skills that is required to get the job done. They also compensate based on your skill set and qualifications.

    Cons

    Other than upper management, there was an issue with employee retention. They seemed to hire temps for positions that should have long-term dedication and stability. I would say 30% of lower and mid-level employees were temps. They also extended their temps in many cases -past a six month time frame. One of my co-worker temped for over a year before they offered her a permanent position. I didn't know companies could do things like that....

    Advice to Management

    Hire and retain qualified employees and you will have a better work environment and a more successful business.


  11. Customer Service Rep

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service/Sales in Palm Beach Gardens, FL
    Current Employee - Customer Service/Sales in Palm Beach Gardens, FL

    I have been working at HearUSA full-time (Less than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    $14-16/hour salary, Good Benefits.

    Cons

    Rainbow management, so much drama, ugh. Unrealistic goals, commissions rarely.

    Advice to Management

    Too many chiefs not enough indians. 4 managers for a room of 16 people. Really?



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