Heartland Express Reviews

Updated August 5, 2014
Updated August 5, 2014
36 Reviews

2.7
36 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Heartland Express Chairman & CEO Michael Gerdin
Michael Gerdin
13 Ratings

Employee Reviews

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  1.  

    It has been wonderful

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Truck Driver  in  Phoenix, AZ
    Current Employee - Truck Driver in Phoenix, AZ

    I have been working at Heartland Express full-time for more than 5 years

    Pros

    Great Employer to work for.

    Cons

    needs to have a terminal in Fontana, Ca

    Advice to ManagementAdvice

    Keep doing what you are doing

  2. 1 person found this helpful  

    Lyers

    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Driver  in  Seagoville, TX
    Current Employee - Regional Driver in Seagoville, TX

    I have been working at Heartland Express full-time for less than a year

    Pros

    It's a job. Trucks are decent. My driver manager is decent compared to a lot I have had in the past.

    Cons

    Treat you like a number, that's just day one of orientation. Day 2 when they say you are getting paid 4cpm less than promised and you don't like it, oh well to bad we will take you to bus station and you can buy yourself a ticket home. Regional is not regional. It's where ever they want to send you. No it dose not pay more to go out of region, unless you want to run OTR. They add more states to regional but you don't get paid anymore. They say they get you home BS. Don't believe the propaganda on back of trailer. Better pay. More home time. It's just what I said propaganda. All their facilities are nasty, because drivers won't clean up after themselves and Heartland could care less about their drivers showering in filth.

    Advice to ManagementAdvice

    Treat your drivers like humans and not like crap. Maybe your company could keep drivers instead of watching them leave. Tell your hiring staff to stop lying just to get drivers. That's a headhunter trick. We don't need the company people lying to us as well.

    Disapproves of CEO
  3.  

    A stepping stone into the professional world

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Load Planner
    Former Employee - Load Planner

    I worked at Heartland Express full-time for more than a year

    Pros

    Working at this company is a good stepping stone into the professional world if your sights are set high and you have a college degree.

    Cons

    Very low pay for an abnormally high amount of stress and responsibility.

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    Pays the bills for now

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Truck Driver  in  Phoenix, AZ
    Current Employee - Truck Driver in Phoenix, AZ

    I have been working at Heartland Express full-time for less than a year

    Pros

    Pays the bills for now

    Cons

    Poor marks for driver needs health and welfare.Most everyone has talked about the down side to company already so I'll keep it short.Terminal manager needs to be treated for his addition to work,he thinks every one who works here should be a workaholic and if you aren't he thinks u are a bad employee and stand in his way to be number one. The company policy is leagle and safe but when I try to do something safe like not falling asleep behind the wheel I get condemned then given crap loads.I was sitting in orientation 3mo ago listening to terminal manager talk I felt like getting up and leaving I am still here because no place to go till I find better place to go I feel like I sold my soul to the devil need to pay for kids collage so they don't have to put up with this b s type of job 2 more years.

    Advice to ManagementAdvice

    Learn about human rites and employee rites then put them into your company polices

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6.  

    Steadily going down hill.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Systems Driver
    Current Employee - Systems Driver

    I have been working at Heartland Express full-time

    Pros

    Pay sometimes. There are few good people in the IA.

    Cons

    No home time and miles are dropping way off. There is no good reason to have system drivers running less than 2500 miles a week. Lately lucky to get 1800 miles.

    Advice to ManagementAdvice

    Take better care of your drivers

    Recommends
    Negative Outlook
    No opinion of CEO
  7. 1 person found this helpful  

    Excellent place to work, just not enough miles for me.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Class A Driver  in  Phoenix, AZ
    Current Employee - Class A Driver in Phoenix, AZ

    I have been working at Heartland Express full-time for less than a year

    Pros

    Great pay and benefits package. Newer and well maintained equipment

    Cons

    Not enough miles for me 1800-2200 average miles per week

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful  

    Shop Manager and current employee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Shop Manager  in  Phoenix, AZ
    Current Employee - Shop Manager in Phoenix, AZ

    I have been working at Heartland Express full-time for more than 8 years

    Pros

    Great job! Great people! Great job stability! The equipment is in tip top shape, not to mention the newest in the industry! The best dot ratings in the country, the best safety record in the country and the very best maintenance department in the world!

    Cons

    Nothing bad about this job in my opinion.

    Advice to ManagementAdvice

    Great job! Keep up the good work! What a great place to work! No other trucking company out there can touch this company. More awards than any other and the best ontime delivery in the country!!!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Most Unethical

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee  in  Coralville, IA
    Current Employee - Anonymous Employee in Coralville, IA

    I have been working at Heartland Express full-time for more than 3 years

    Pros

    nice balance sheet. They will pay for you child's college if you put in 20 years.

    Cons

    Good luck wanting to stay there longer than one year. Most unethical place I've ever worked. They file work comp claims in one state knowing that if the injured employee misses work they will later contest jurisdiction in that state. They do this simply to reduce employee rights and gain advantages against injured workers. A director tampered with evidence in one case they later settled out of court and the director was never disciplined. They mistreat employees. Self-righteous CFO screams at 19 year old employees in billing department and yells their manager that he needs to put "pressure on them" in order to make them better. Terrible at managing people.

    Advice to ManagementAdvice

    retire

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  10. 1 person found this helpful  

    Learned a lot. Hours are unrealistic.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Heartland Express

    Pros

    Company seems to be financially sound.

    Cons

    You're talked to and treated poorly.

    Advice to ManagementAdvice

    Get into the 21st century.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 3 people found this helpful  

    NOTdriver friendly. Can't take time off. Lacking in dignity & respect, as if they are devoid of any worthiness.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Truck-driver  in  Eastern View, VA
    Former Employee - Truck-driver in Eastern View, VA

    I worked at Heartland Express full-time for more than a year

    Pros

    They exist. Cons: They exist. Lasted that long, as I needed at least 3 years to move to a better company. Was fired for no good reason, before the 3 year period. Had to work like a dog to get the salary I did-----Under very bad, horrendous circumstances.

    Cons

    Management thinks they are so much better than their drivers. Management would never dream of personally meeting any drivers---It is beneath them to do so. Eastern Terminals absolutely filthy. Any appliances they provide seem to be decades old or not working and in general, one feels as if the entire place needs to be disinfected. Management hires and fire drivers like there's no tomorrow. Think of them as if you are looking at a revolving door. They do that to avoid paying benefits, or just because they feel like it. Should they invite you to drive for them, don't walk!!! Run in the opposite direction, as fast as you can. They will promise you the moon but instead will give you pure hell. They will make your life impossible and deplorable. If you have to turn down any of their loads, they will punish the driver by not giving him any miles for days at a time. On the other hand, if you try to be a good employee by delivering their loads on time, they will find a way to "terminate" you by using the logbook as an excuse. Either way, the driver is totally and continually screwed out of miles, and not being paid for hundreds of miles each week----because they make drivers drive through back roads--even in the middle of the night; so as NOT to pay for tolls. As for their driver manual, they don't follow at least 50% of what is described there. Remember that in Iowa, where this co. is headquarted, any employer can terminate anyone for any reason, or for no reason at all. And Heartland Express allocates time exclusively once per week, for the unique purpose of firing drivers. As a driver, you will be with them only for as long as you serve their purpose. There are no incentives for drivers to stay and in fact, they create problems as excuses, to get rid of drivers. Should you be one of their unfortunate drivers, I'd be extremely careful.....you'll never know that you have stepped into a den of snakes until it is too late. Once that happens, your good work history, your good reputation both as a driver and as a person, your integrity, etc., will be all out the door in less than a day. These people are worst than the mafia. They don't play games, and they can----and they will ruin your life for years to come. In fact, you will not be able to find other work in the same industry, because Heartless Express will make sure you won't be hired anywhere else.
    And.....If you, as a driver happen to have a life, forget about coming home, even once per month. They will do whatever is possible, even before you are due to come home, in order to prevent you from taking your time off. The fact that they have already approved well in advanced your time off----means a rat's behind to these people. They are as honorable in their word as any criminal is, behind bars.

    Advice to ManagementAdvice

    Why provide a driver's manual if you don't intend on following its rules? Why do you mention rules put out by the DOT if don't classify them as such? The purpose of your Operations Dept. and your Safety Dept. work in conflict one with the other, putting the drivers in the middle. The only ones benefiting from this arrangement, is the company itself. All on the backs of its drivers. Management should use the showers at least once per week, and lounge provided for drivers, once per day. That will be the only way that your facilities and terminals for drivers will improve. Every time I go into one of those terminals I go through the gagging motions. The terminals provided for drivers is evidence that drivers to management, are a dime a dozen. Not only that, this is also evidence that drivers to them, are at the bottom of the barrel. A homeless person, I am sure, will be treated better than one of their drivers. This is a dead end job where you feel as if any and each day that you work for them, will be your last one. Which would be perfectly O.K., provided you could find work in the same industry. This company, however, will make it impossible for you to do so. STAY AWAY FROM THEM. Personally, I'd like to start a class action law-suit against them.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

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