Heartland Express Reviews

Updated July 24, 2015
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2.7
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Recommend to a friend
Approve of CEO
Heartland Express Chairman & CEO Michael Gerdin
Michael Gerdin
20 Ratings

Pros
  • The trucks are decent and the cpm is decent (in 3 reviews)

  • My driver manager is decent compared to a lot I have had in the past (in 3 reviews)

Cons
  • You'll lose a lot of loads to the older drivers when it comes to home time (in 7 reviews)

  • long hours, not enough pay for what is expected (in 5 reviews)

More Pros and Cons

56 Employee Reviews

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  1. Fleet Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Fleet Manager in Dallas, TX
    Current Employee - Fleet Manager in Dallas, TX

    I have been working at Heartland Express full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Office environment, Air conditioned desk job, can use phone at work

    Cons

    Absolutley zero opportunity to make a career with this company. It is a "job" not a "career"

    Advice to Management

    Start to develop your employees. Teach them more and PROMOTE THEM!!!!


  2. Not the best but can pay the bills

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Truck Driver in Jacksonville, FL
    Current Employee - Truck Driver in Jacksonville, FL

    I have been working at Heartland Express full-time

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Most of the office personnel are nice Newer equipment Good home time

    Cons

    Flipping from nights to days days to nights several times a week

    Advice to Management

    Listen more to drivers and loosen up with the heartland cares


  3. Awesome Company with a Big Heart

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Heartland Express

    Pros

    All of my coworkers are super nice, they treat me with respect and feels like I belong to another family. They never make me feel incompetent when I have questions and always make me laugh. It's a really relaxed and welcome environment.

    Cons

    I can't think of any cons at this moment.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Regional driver

    • Work/Life Balance
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Driver in Mobile, AL
    Current Employee - Regional Driver in Mobile, AL

    I have been working at Heartland Express full-time (More than 3 years)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    Good equipment good pay if you can get miles

    Cons

    Competing with salary drivers for miles too much sitting around time.

    Advice to Management

    Run your at1 where their suppose to be


  6. Watch your back

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - OTR Driver in North Liberty, IA
    Current Employee - OTR Driver in North Liberty, IA

    I have been working at Heartland Express

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Well maintained equipment. Above average pay rates.

    Cons

    Loss of too many experienced office people. Always find ways to rip you off of pay, ie. layover, detention, breakdown, etc. These items are designated a specific amount but they find a loophole to not pay you or pay you less than anticipated. Appear to be losing customer base, miles are down drastically, lots of cancelled loads, sitting excessively between loads.

    Advice to Management

    Learn to speak and write english. Instead of throwing more money into facilities, hire and pay good planners and dispatchers


  7. ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Cedar Rapids, IA
    Current Employee - Anonymous Employee in Cedar Rapids, IA

    I have been working at Heartland Express full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    They are flexible and will work with you if you need time off. Most people are nice. Building is ok.

    Cons

    The pay is crap for what you do, no room for advancement unless you're a guy. Time off is horrible


  8. Helpful (1)

    Miles and Pay are a trick and a joke!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Systems Driver in Jacksonville, FL
    Current Employee - Systems Driver in Jacksonville, FL

    I have been working at Heartland Express full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    Somewhat better than average pay Somewhat decent miles Has the potential to be a good company

    Cons

    Horrible dispatchers in the Jacksonville terminal...like just awful! They pay miles based on some obscure mileage counter. I have lost up to 30 miles on a load based on their mileage system. I know the company makes a lot of money, so for them to straight up screw their drivers like that is pretty unbelievable Did I say the dispatch is horrible? It's even worse on nights and weekends. I don't know where they find their dispatchers, but as far as I can tell, they put all the good ones in planning and the rest can go kick rocks. I have never spent so much time sitting and not getting paid as I do with this company. It doesn't matter if the CPM pay is better than average if you're not making the miles.

    Advice to Management

    My advice to management would be to stop trying to find a way to maximize your profits and treat your drivers the way you would want to be treated for working as hard as they do. Stop screwing them out of miles, have your planners and dispatchers find loads before drivers deliver, not after. Pay practical miles!! Without these people moving your trucks all over this country, you wouldn't be where you are today. Just remember that next time you're thinking about another way you can put more money in your pocket and it involves screwing over your drivers in some way. Without your drivers, you would be nothing and have nothing!!


  9. Great Starting Point, Rapid Advancement for Raw Talent

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Various Positions in Atlanta, GA
    Former Employee - Various Positions in Atlanta, GA

    I worked at Heartland Express (More than 5 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Heartland teaches you everything you need to know to be successful in transportation. Once you leave Heartland, you will realize that no one else does it like they do, which can be good in some aspects, bad in others. The things you take for granted there will be challenges in other places. They know how to truck better than any company I've worked for before or since.

    Cons

    Long hours, little appreciation. If you do something great, it's sort of expected. Starting pay is about average for the entry level positions. Management is way below board on pay. Pay raises are mostly through annual increases, but the increases are decent, but never expect anything huge in one year, it won't happen. Most raises are around 5% unless you are a superstar, then you can expect between 8 and 10%. Promotions are usually 15 to 20% increases. They have an average salary in mind for each position, and once you hit that #, you will start getting small raises every other year.

    Advice to Management

    Keep doing what you are doing for the most part. You have a company that is a well oiled machine. The only thing that I can really say negatively is that you should strive harder to keep your most talented people, and the best way to do that is pay them well enough that no one else is going to be able to steal them away.


  10. Generally good, have to work instead of sleep sometimes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Heartland Express full-time (More than a year)

    Pros

    Good equipment and good money.

    Cons

    Frequently have to be awake to go through truck inspection if you have to enter one of their terminals. Sometimes you have to wake up from sleep (or work on your 10-hour break) to do a delivery, pick-up, or swap trailers with another driver.

    Advice to Management

    Invest money on computers for dispatch or whatever it takes to prevent forcing drivers to work on 10 hour breaks.


  11. shop manager columbus ohio

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Heartland Express full-time

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Best damn trucking company in the us . I don't regret leaving , but I will never speak bad as they taught me everything about trucking that I didn't know

    Cons

    was no cons , you got paid for the job you was asked to do , if it ment a little more time to get it done you was asked what's it going to take

    Advice to Management

    keep trucking you know how to do it .... look at the csa report it dont lie



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