Heartland Express Reviews

Pros

Best mileage pay in the industry, the home time is OK usually 34 to 48 hours. Equipment is well maintained.

Cons

The new tractors with maxxforce engine are nothing but junk. If you used to climbing hills with decent power, well forget it. The way these engines are turned back, they have no power to climb hills. Expect to drop 1 to 2 gears farther down and speeds 5 to 15 mph slower up hills compared to cummuns engines they had before.

Advice to Senior Management

If you want retain good drivers like myself, change the settings on these engines so we have the power to climb hills. Also put as much effort in retaining drivers as you do recruiteting drivers

Pros

Highest pay per mile in the industry - top end earns up to 52 cpm, brand new equipment that is very well maintained - nothing older than 2 years old, really do get home most of the time

Cons

expected to follow the rules, watch costs very closely

Advice to Senior Management

keep doing what you're doing but always take care of your drivers

Pros

One of the best pay packages for OTR - cpm.
Home 70% of weekends.
Very well maintained equipment.
As with any trucking company, some good fleet mangers, some crap. Generally plan loads well.

Cons

Heartland pays CPM, and they can't get everyone home every week. Much of life is given to sitting in company truck, earning nothing...just being in position to start earning again, when freight available.

Advice to Senior Management

There's only three things drivers want more of all the time, pay, home time, and comfort (nice tractors, loads, respectable amenities at terminals, inverters, tripacs). Maximize those, as able, and u keep the best drivers.

Pros

as mentioned above great equipment, pay, and hometime. This company does what it says it will do. Sometimes it is difficult to get home time due to availability of loads going in that direction but that is with all companies.

Cons

Getting a load home sometimes may be difficult, but for the most part u manage to get home.

Advice to Senior Management

Sometimes the new office help needs to uptodate on thier usage of the computer system so they are thoroughly informed before sending information to driver.

Pros

they have some of the best people to work and the are the best in the business when comes to trucking

Cons

long hours no family time low pay vocation sucks. sometimes i feel they dont care about driver home time and employee home time

Advice to Senior Management

i think they should hire more people so that we can have decent vocation and less working hours but it is what it is

Pros

I've had two disbatchers and both have been top shelf. I rarely sit I stay moving. Any issues I have had have been addressed by other drivers or fleet managetz

Cons

Trucks. Don't like internationals. 62 mph and would prefer pony packs. Minor things. The pay is rich and the ppl are good

Pros

Good Pay, up to 48 cents per mile

Cons

No miles!, 0 home time, forced dispatch, forced out 1 to 2 months with out getting home, Bad dispatchers they keep quitting, don’t attend a driver Appreciation day you can be fired for what you say.

Advice to Senior Management

what gos around comes around

Pros

If your looking for a carrier with nice equipment, steady work, and good pay heartland is hard to beat period.

Cons

When I was shopping for companies, Heartland claimed 3 of 4 weekends i would be home. That is not always the case however.

Advice to Senior Management

Stay true to your advertising, if you are goin to advertise hometime as to 3 of 4 weekends, make sure that is case.

Pros

I like the fact that what I was told in recruiting was true and not just blowing smoke up my tail. I have been getting the miles that I want and getting home when I was told I would.

Cons

I don't like the fact that the upper management feels the need to tell me how to do my job. I have plenty of experience driving, but according to them, I can't figure out the best way to get from point A to point B without their help.

Advice to Senior Management

I think that they are wasting more money going around tolls than they would spend just going across the toll roads.

Pros

The Equip. is great, and I really enjoy the way everyone is professial on the phone, when I call them.

Cons

I would like to see more miles, It is getting better...I am to run 11 Western states, but so far all I have been doing is Az. Ca & Nv.

Advice to Senior Management

I have been driving 37 yrs. Please allow me the chance to show you how I can run any & all miles that are given to me...Thank - you.