Heartland Health Care

  www.hcrmanorcare.com
  www.hcrmanorcare.com

Heartland Health Care Reviews

19 Reviews
2.9
19 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Paul Ormond
4 Ratings

Employee Reviews

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  1.  

    Love it.

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Heartland Health Care

    Pros

    Good pay, help people, goals

    Cons

    Leadership, listening to staff, have to work some holidays

  2.  

    Disaster of a company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Heartland Health Care full-time (less than an year)

    Pros

    The clinical people truly care about their patients

    Cons

    Upper management created a very fearful, stressful work environment. Job duties would change on a daily basis and even when performing the duties that were given, upper management would still find fault in the work that was done. It was virtually impossible to please the 'higher ups' as it was a no-win atmosphere at this company.

    Doesn't Recommend
    Negative Outlook
  3.  

    I have a long term relationship (>'r 10 years) with Heartland Health/Manor Care

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Therapist in Canton, MI
    Current Employee - Therapist in Canton, MI

    I have been working at Heartland Health Care as a contractor (more than 10 years)

    Pros

    Flexible PRN scheduling xx oo ooo xxx ooo xx ox xox xox ox ox ox xox xox o

    Cons

    Poorly engineered software for billing/documenting...too bad it's one of the 'best' systems I'm forced to work with as a therapist...

    Advice to ManagementAdvice

    Heartland is NOT the only culprit: To ALL healthcare industrial giants and ants: Revamp software, update hardware, have software that is compatible w/the hardware and vice versa ...apps that can interact in a functional, logical way for the USER...think "Anthropological". Hire MENLO INNOVATIONS, a Michigan problem-wiper, to redesign your system. FYI: Whoever ends up solving the healthcare circus-of-IT will be...rich and famous (aka a 'real' American). The general message sent to employees who are forced to use applications/hardware (desktops, pads) that continually eat input and toss folks off is that TIME and SINCERE EFFORTS TO FOLLOW DIRECTIONS DON'T REALLY MATTER.

    Recommends
    Neutral Outlook
    No opinion of CEO
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  5.  

    Great place to work

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Heartland Health Care

    Pros

    Team player atmosphere and staff worked together

    Cons

    None, employees worked well together

    Advice to ManagementAdvice

    I have no advice to Management

  6.  

    Exhausting

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Licensed Practical Nurse in Greenville, SC
    Current Employee - Licensed Practical Nurse in Greenville, SC

    I have been working at Heartland Health Care full-time (more than 3 years)

    Pros

    Good pay is about the only thing I can think of for pro

    Cons

    Revolving door of management and nurses, no team work, high patient load for the level of acuity, CNAs run the show, long hours, scheduling issues

    Advice to ManagementAdvice

    Hire some management to give advice to......

    Recommends
    Neutral Outlook
    No opinion of CEO
  7.  

    Great company to work with! every person in the corporate office is very helpful. Highly recommended.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Physical Therapist in Sterling Heights, MI
    Current Employee - Physical Therapist in Sterling Heights, MI

    I have been working at Heartland Health Care full-time (less than an year)

    Pros

    Great and very understanding management

    Cons

    none found so far of 8 months of employment

    Advice to ManagementAdvice

    keep up the great service to the community!

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Terrible management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Heartland Health Care

    Pros

    Managers are willing to flexible with scheduling and overtime is given. I did enjoy talking to the patients and listening to there stories.

    Cons

    Quality throughout is terrible. Corporate management is worried about bringing new patients in vs quality inside the facility to keep current patients and grow clients from high performance recognition. Quality is sadly low. Each department thinks about its own people, no team throughout to do a quality job for the patients--constant fighting.

    Advice to ManagementAdvice

    Care first

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    OTR

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - OTR
    Current Employee - OTR

    I have been working at Heartland Health Care part-time

    Pros

    Flexible with scheduling PRN hours, friendly therapy staff

    Cons

    Low pay related to market rate, high productivity requirements

    Recommends
    Neutral Outlook
    No opinion of CEO
  10.  

    My experience working at Heartland has to this point been less than what I expected before I was hired

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - CNA
    Current Employee - CNA

    I have been working at Heartland Health Care full-time (more than an year)

    Pros

    Probably the best reason I can come up with is the fact that CNA's work eight hour shifts which gives you more time to take care of things outside of work and gives you time to work another job if you desire.

    Cons

    Their mantra is that everyone is responsible for the patients well being. Doing things such as at least asking a resident what he/she needs when their light is on, but this very rarely happens unless someone from the state or other "important" visitor is on-site. They also staff based solely on the number of residents in the facility at any given time. This might be great of paper, but many residents have a high level of acuity and require a lot of time to attend to and may require to aides which tends to affect productivity and quality of care.

    Advice to ManagementAdvice

    The two things I would say to upper management would be to meet with the people who are actually working the floors instead of just managers and supervisors. Also if you claim to provide the best care to your residents, it should be to all of the residents, not just those who pay privately or who's family is frequently there.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11.  

    Get it in writing. Be Ready to be over worked

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RN Case Manager in Seattle, WA
    Current Employee - RN Case Manager in Seattle, WA

    I have been working at Heartland Health Care full-time (more than an year)

    Pros

    Independence but that is usual in Home Health

    Cons

    Will work you hard with little to no appreciation. Pay is Poor at best! Will have you watch videos for two days then follow another nurse for two or three days...and throw you out to figure it out yourself! High turn over in staff from the top down. Will talk about of both sides of their mouths so get EVERYTHING in writing. Be leary of the smiles on their faces it will change and will see their real colors! They are not about the patients, especially the current Admin. Its all about GROWTH and Productivity.

    Advice to ManagementAdvice

    Support your staff. We are people not numbers! We have families and lives

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

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