Help at Home Reviews

Updated August 19, 2015
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Ron Ford
21 Ratings

51 Employee Reviews

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  1. My Experience

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Taking care of elderly people

    Cons

    not enough hours that they would give me.


  2. Chaos, Zoo, a Joke

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in Chicago, IL
    Former Employee - Anonymous Employee in Chicago, IL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Easy job to get and to maintain if you can afford 3 full day training and then 4 hours trainings every quarter

    Cons

    Trainings are a joke, downtown chi location is a zoo - employees fighting with their supervisors, scary to even be there, workers are treated like a heard of animals. Rules are getting more and more stringent and supervisors are walking on needles and are under too much pressure. Work time tracking method is insane and not efficient

    Advice to Management

    Be professional Don't wear club clothes to work/office (see through, revealing, too small, etc) Treat workers with respect like they are humans Learn to run trainings efficiently Don't push political agendas during I'm-services - that's inappropriate


  3. Terrible Managment

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Health Aide in Michigan City, IN
    Former Employee - Home Health Aide in Michigan City, IN
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Help at Home (Less than a year)

    Pros

    Certain ( very select few) clients were very pleasant to work with. Work is not difficult.

    Cons

    Management will never ever have your back. Clients can accuse you of ridiculous things, and management will halfway back you up, but still look at you sideways and jokingly ask if you did anything wrong. They have no concern for you, only themselves. Management is snippy, condescending, and all around rude. Many people are written up for ridiculous, and/or unavoidable circumstances. Management pays no attention to your schedule or needs. Your phone will ring 5 to 10 times a day, but 75% of those calls you will not be able to take with your schedule. Filling in for other aids, you can see what lazy coworkers you have. Clients homes are frequently filthy, or they are asking you to do things that are outside of your job description. The few clients I filled in for that I really had a nice time caring for, the office would refuse to ever let me fill in for them again after I told them I would love to fill in if needed. You are always scheduled to long for the job. You can be scheduled to be at someone's home for four hours, for only one hours worth of work. The office only looks at things from a business point of view, not from a caring, healthcare point of view. So they will always cover their own behind, so you better watch yours. If they don't like you, you become a target.

    Advice to Management

    Look out for your workers, quit acting like the cool girls in high school. It is a business yes, but it should also be so much more. Quit playing favorites. Reward the people that are actually good workers, not just the ones who brown nose.


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  5. Help at Home

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - CNA in Fairfield, IL
    Former Employee - CNA in Fairfield, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Help at Home (Less than a year)

    Pros

    The company helped those needing homecare.

    Cons

    Need to update answering and emergency system.

    Advice to Management

    Pay attention to all forms of communication they all communicate emergencies. This applies to clients and employees.


  6. Love work with elderly

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Care Giver in Gardendale, AL
    Current Employee - Care Giver in Gardendale, AL
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I have been working at Help at Home full-time (More than a year)

    Pros

    I loved it at first but when you need to talk with someone in the office never no one was there to talk to you ...loved working with all my clients

    Cons

    Payroll was never right and when trying to speak to someone it would take about 3 days and that's calling 2 to 3 times a day

    Advice to Management

    Needs all new management in gardendale al


  7. Worst company ever

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Care Worker
    Former Employee - Home Care Worker
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Helping people is awesome. No pros for this company.

    Cons

    After 4 years, hours were cut. Found alternative employment and left a month notice. Kept 1 client that was 100. Fired for inability to attend meetings. Filed a grievance with union. Was told I would be contacted by mail and phone of next steps. Union did nothing. Never heard anything from anyone. Paid union dues for over 4 years and they never had my back.

    Advice to Management

    Get off the internet, quit reading your Kindle, start managing your office.


  8. Homecare Aide

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Care Professional in Chicago, IL
    Current Employee - Home Care Professional in Chicago, IL

    I have been working at Help at Home (More than a year)

    Pros

    Nice starting pay. Online pay stubs and direct deposit.

    Cons

    Call in and time sheets. Unprofessional office.

    Advice to Management

    Idk where to begin.


  9. home care aide

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Home Care Aide in Hazel Crest, IL
    Current Employee - Home Care Aide in Hazel Crest, IL
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Help at Home (More than a year)

    Pros

    helping seniors stay in a comfortable environment while still receiving professional care

    Cons

    Having to find your own clients

    Advice to Management

    n/a


  10. Former

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Home Health Aide in McCordsville, IN
    Former Employee - Home Health Aide in McCordsville, IN
    Doesn't Recommend
    Neutral Outlook

    I worked at Help at Home (Less than a year)

    Pros

    Flexible schedule, easy to find new clients

    Cons

    Management was horrible, Can be stressful


  11. Branch director

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Disapproves of CEO

    Pros

    Good starting pay and benefits

    Cons

    Unorganized upper management. Employee policies are not clear, different departments doing different things

    Advice to Management

    Making things more streamed lined instead of having to go through 2-5 employees to get approval. Add more hands on paid training for DSPs



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