Help at Home Reviews

Updated April 15, 2015
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2.7
34 Reviews
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Ron Ford
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Employee Reviews

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  1. Care giver

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Help at Home

    Pros

    it was a great place to work with meeting new people on a regular basis.

    Cons

    Dealing with the changes of getting new nurses in the area. how information was logged into books changed .

  2. Health Home Aide

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Help at Home

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Choose your own hours and days.

    Cons

    Not always enough hours available and clients can be extremely difficult and demanding. Its hard work and tedious.

    Advice to Management

    Treat workers with more respect and dignity.

  3. You have to find your own clients, it's like working for yourself

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Help at Home

    Pros

    Good clients to work with

    Cons

    Not enough work you can never get fulltime

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Awful management and hours

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Certified Nurses Assistant in Rome, GA
    Current Employee - Certified Nurses Assistant in Rome, GA

    I have been working at Help at Home part-time (more than a year)

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    flexible schedule, and it's mostly light housekeeping so it's an easy job as far as that goes

    Cons

    Little mileage compensation..I drive 20 miles to and from home just for 2 hours sometimes so there is absolutely no gas compensation for that. Some clients are very rude and management tells me "that's just how she is". I have gotten in trouble over a lack of communication between the person answering the phone and the supervisor. I wasn't told to do something which resulted in the branch manager threatening to write me up and the "secretary" lying to cover herself, and this has happened more than once. The supervisors are rude and don't care to work with schedules the aid and client both want. Not many hours either and a lot of driving. A lot of clients will cancel at the last minute and nobody will inform the aid so you waste gas and time and lose the hours.

    Advice to Management

    Learn some communication skills and things will get done on time.

  6. Helpful (1)

    Unprofessional, always greeted with a bad attitude, few hours, unsafe work enviroments, low wage, no benefits.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Homemaker in Wood River, IL
    Former Employee - Homemaker in Wood River, IL

    I worked at Help at Home part-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Helping the elderly is very satisfying, being able to go out and meet new poeple and have new experiences.

    Cons

    Few hours, low wage, poor benefits, unprofessional business, surpervisots have bad attitudes all the time, they will hire pretty much anyone off the street...just to name a few cons.

    Advice to Management

    Better attitudes and a more professional office environment.

  7. Helpful (1)

    I still work for this company its been 7 years changes needed badly.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Help at Home

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    They are working with my clients, love them. There are very few HHA'S, and DSP'S that I would work with because they know what "TEAM PLAYER" means. The areas I work are close to me. I'm able to choose what days and hours I work.

    Cons

    Upper management has no clue about their consumers or their needs,or about the caregivers. As a caregiver I know more about the client because I'm there hands on. It takes forever for them to take care of a situation and when they do they just move the aide to another house. They will hire anyone off the street but they always say they are experience but when they go into the home they don't know what to do then there has been accidents that has happened. Its hard for them to let another caregiver train them in the home they are going to be working.

    Advice to Management

    Look at the big picture, have the new workers be trained by the caregivers where they are going to work then there won't be accidents of falls. Listen more to the caregivers because We Are In The Homes With The Clients. Open your mind and hearts because one day you will be that person sitting in that chair.

  8. Worked as a Home health aide for office in New Albany, Indiana... STAY AWAY FROM THIS PLACE!!!!!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Home Health Aide in New Albany, IN
    Former Employee - Home Health Aide in New Albany, IN

    I worked at Help at Home part-time (less than a year)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    getting to meet new people

    Cons

    EVERYTHING!! There are too many "people in charge" and they are all very rude if you do not do as they say when they say to do it. It was over a month of bull to get hired. You are NOT paid for one entire day that they have orientation. They do NOT pay you for the day when you have to go to Corydon to show that you can give a bed bath. They tell you they have clients that are close to you, but the closest one they gave me was 25 miles one way. They get mad if you do not want to drive 25-30 miles each way to work only two hours! They say that you do not have to give any medications but give you clients that are not able to give medications to themselves. The pay is NOT up to par with what you have to do. I worked for them a month and still was not sure who my "boss" was. They would call me and then get crappy and sometimes hang up on me if I would not take clients that were far away. They were nice sometimes but then would get mean very quickly. If you work here then you need to be OK working for bipolar, PMS women!!

    Advice to Management

    Improve pay!!! Give employees respect if you want them to respect you!!! Give employees clients that are CLOSE to them or do not hire as many home health aides if you do not have any clients in their home area!!

  9. Lack of Professional Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Home Health Aide in Chicago, IL
    Current Employee - Home Health Aide in Chicago, IL

    I have been working at Help at Home part-time (more than 3 years)

    Doesn't Recommend
    Neutral Outlook
    Doesn't Recommend
    Neutral Outlook

    Pros

    Flexibility. This job allows you to have life outside of work.

    Cons

    Uneducated Supervisors on the people, process and product (service)

    Advice to Management

    Get qualified individuals to be supervisors

  10. Helpful (1)

    Worst experience in my life never seen so many liars in one company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Help at Home

    Negative Outlook
    Disapproves of CEO
    Negative Outlook
    Disapproves of CEO

    Pros

    absolutely nothing good to say about this company

    Cons

    will stick to what i was taught if you have nothing good to say then say nothing

    Advice to Management

    Remember there are 2 sides to every story.

  11. Long Term opportunity with this company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Staff Nurse in Saint Joseph, MO
    Current Employee - Staff Nurse in Saint Joseph, MO

    I have been working at Help at Home part-time (more than 10 years)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Helping people and flexible hours

    Cons

    management could be more helpful and not full time opportunity

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