Helzberg Diamonds Reviews

Updated June 24, 2015
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105 Employee Reviews

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  1. The good 'ol days are over

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Office Manager, Sales
    Former Employee - Office Manager, Sales

    I worked at Helzberg Diamonds part-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    Pros

    Employee Discount; annual training seminars

    Cons

    Hours, pay structure - terrible commission if you are not in a busy mall


  2. Don't have high hopes

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Helzberg Diamonds

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing very stressful, not labor intensive, clean environment

    Cons

    The company doesn't treat their employees terrible, but they don't treat them well either. You aren't paid very well, maybe managers are paid okay, but sales associates aren't so much. There is not a big discount. The company values and culture is not what it used to be, it is just a run of the mill chain jewelry store these days. The quality is not super, making it hard to sell it ethically.

    Advice to Management

    For a company with Berkshire Hathaway bragging rights, they really should have quality, reliable computers but they don't. Plus, the new stores are designed so that you have to turn your back to the customer at the same time trying to input their name, address, etc into the computer...BAD DESIGN! Flyers and coupons aren't user friendly for clientelling through the mail...they should ask advice from the people doing the job, the people in the stores, the sales associates!


  3. Helpful (1)

    Killed Dreams of Graduate Gemologist

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Indianapolis, IN
    Former Employee - Sales Associate in Indianapolis, IN

    I worked at Helzberg Diamonds full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Employee discount, basic health insurance plans, dental plans, eye care plans, Warren Buffet company, (Burkshire Hathaway.), training seminars.

    Cons

    "Ethics", promotions, overall quality of merchandise, dealing with sexual harassment/harassment in general, commission and pay structure, hours, scheduling, nepotism

    Advice to Management

    Promote people who have been with the company, not friends of the district managers/regional managers (who have never worked in jewelry), treat employees better, don't take sexual/racist comments lightly and tell female/white/black employees to "not complain to the ethics hotline."


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  5. Loved the people!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Helzberg Diamonds full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Benefits are good, training is excellent, had the opportunity to work with some truly excellent people. Good performance is rewarded and if you desire moving into management, the path is pretty clear. It can be a very good company to get sales training and management experience but you have to work hard.

    Cons

    Work/life balance is non existent. Work all holidays and weekends...it is retail. Depends on the store but generally, time off is not very generous since it is a sales environment and you pretty much need to be there constantly to hit targets.

    Advice to Management

    Find ways to improve work/life balance


  6. Decent job

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - MIT in Raleigh, NC
    Former Employee - MIT in Raleigh, NC

    I worked at Helzberg Diamonds full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Great Mgr and associates.

    Cons

    Lowest salary in the jewelry industry.

    Advice to Management

    Better selection of diamonds to compete with the big boys.


  7. Horrible

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Helzberg Diamonds

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Nothing! This is a life sucking Career

    Cons

    Everything WAS HORRIBLE!!! Stay Far Away

    Advice to Management

    You Suckk!


  8. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Langhorne, PA
    Current Employee - Sales Associate in Langhorne, PA

    I have been working at Helzberg Diamonds part-time (More than a year)

    Recommends
    Positive Outlook
    No opinion of CEO
    Recommends
    Positive Outlook
    No opinion of CEO

    Pros

    Get to play with jewelry

    Cons

    Not a lot of room for growth

    Advice to Management

    BEtter pay


  9. Helpful (1)

    If you are not a yes man your out regardless of how good you are

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager
    Current Employee - Store Manager

    I have been working at Helzberg Diamonds full-time (More than 10 years)

    Neutral Outlook
    No opinion of CEO
    Neutral Outlook
    No opinion of CEO

    Pros

    You get to help people share important events in their lives.

    Cons

    Retail work schedule for managers sucks they work you to death and never give a thank you they just suck you for more of your life. It use to be a company that took care of its employees.

    Advice to Management

    Upper management lives in a fairy tale land called Kansas City. They have no idea that other parts of the country are economically different.


  10. Helpful (1)

    The industry is quite interesting and always changing; corporate management, however, remains always etched

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Store Manager
    Former Employee - Store Manager

    I worked at Helzberg Diamonds full-time (More than a year)

    Recommends
    Neutral Outlook
    Approves of CEO
    Recommends
    Neutral Outlook
    Approves of CEO

    Pros

    Learning (and becoming certified) in precious metals, stones and diamonds is very enticing.
    At the management levels there are considerable opportunities to network throughout.
    The jewelry community is surprisingly small; many associates have come from other competitors.

    Cons

    Helzberg, like so many other corporate entities is sometimes strangle-held by (institutional) size, and the inability to flex freely. Sometimes old/bad habits are not filtered-out through the hiring of other individuals transferring loyalty assignments (between companies).

    Advice to Management

    Establish a venue to openly discuss issues and ideas with store managers, devoid of immediate direct report supervisors present/able to discern engagement.


  11. Great people to work with.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Sales Associate in Dallas, TX
    Former Employee - Sales Associate in Dallas, TX

    I worked at Helzberg Diamonds full-time (More than a year)

    Recommends
    Recommends

    Pros

    They make an effort to find outgoing, nice, trustworthy people.

    Cons

    Long, detailed, hiring process- but understood considering how many diamonds you have at your fingertips. Financing pushed.



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