Helzberg Diamonds

  www.helzberg.com
Work in HR? Unlock Free Profile

Helzberg Diamonds Reviews

Updated August 18, 2014
Updated August 18, 2014
75 Reviews

3.1
75 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Helzberg Diamonds Chairman and CEO Beryl B. Raff
Beryl B. Raff
41 Ratings

Review Highlights

Pros
  • Berkshire Hathaway bragging rights (in 5 reviews)

  • Employee Discount; annual training seminars (in 5 reviews)


Cons
  • Upper management and corporates response to concerns about the environment (in 4 reviews)

  • Used to have an awesome commission structure where if you sold a (in 4 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1. 1 person found this helpful  

    it a great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Manager  in  Tulsa, OK
    Current Employee - Store Manager in Tulsa, OK

    Pros

    it is a great place to work

    Cons

    you will not get more money later on, get it when you hire on!

    Recommends
    Approves of CEO
  2. 2 people found this helpful  

    Amazingly Waist of time and years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Assistant Manager  in  Evansville, IN
    Former Employee - Assistant Manager in Evansville, IN

    Pros

    Pay is good and that is about it

    Cons

    Management gets to personal, Favorites are picked by all management on upper and lower levels, commission scale is terrible,

    Advice to ManagementAdvice

    When you have someone as an assistant manager maybe training them in the ways of management might be a good suggestion instead of being petty and trying to make their lives miserable. Also try to keep your personal lives away from what kind of job you do.

    Doesn't Recommend
    Disapproves of CEO
  3.  

    Awesome place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Store Manager  in  Atlanta, GA
    Current Employee - Store Manager in Atlanta, GA

    Pros

    I can have a balanced life

    Cons

    Computers systems are really obsolete

    Advice to ManagementAdvice

    None

    Recommends
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5. 2 people found this helpful  

    very unprofessional and a waste of time

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate  in  Portland, OR
    Former Employee - Sales Associate in Portland, OR

    Pros

    They are members of the American Gem Society. There are many different and reasonable price points to work with. The benefit package seems good.

    Cons

    Terrible commission rate ( starting at 1/2 a percent! ) , the goals are hard to obtain and unrealistic during these times. NO training, you really have to figure it all out on your own. Managers and assistant managers are given high goals, so they basically take all the sales. They really mislead me about how things are handled.

    Advice to ManagementAdvice

    Management should be training their sales staff in order to build a strong team. They should never gossip about other employees and talk in detail about their personal lives and problems

    Doesn't Recommend
    Disapproves of CEO
  6. 2 people found this helpful  

    Somedays wonderful, some days I can't wait to get out of there.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate  in  Winston-Salem, NC
    Current Employee - Sales Associate in Winston-Salem, NC

    Pros

    The discount for employees is excellent. The close relationship between co-workers is nice. They are a very ethical and stable company, part of the Berkshire Hathaway portfolio. They have recently become members of the American Gem Society, and have the latest state of the art tools for looking at and learning about diamonds. They reimburse for training upon completion.

    Cons

    I have found that they lie to you about promotions. They do not pay well, and don't give raises out fairly. Even if you meet and exceed your goals, they always find something to put you down about. Upper management seems to enjoy intimidating employees. They constantly change the rules on how they want you to do things. Way to much gossip and much of it is started from upper management. Constantly passing the buck when mistakes are made. They make huge deals out of minor mistakes. There is a lot of favoritism that goes on. The comission structure is a joke. They have taken away a lot of benefits and perks in the past few years.

    Advice to ManagementAdvice

    Set better examples from the top down. If upper management wouldn't intimidate store management, I think it would be a better work environment.

    Approves of CEO
  7. 1 person found this helpful  

    Not on your life . . . run for the hills!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate  in  Montgomeryville, PA
    Former Employee - Sales Associate in Montgomeryville, PA

    Pros

    Training paid for by company
    Single point pricing (or it used to be when I was there) made it easier to work with customers without the hassle of haggling.
    Continued training available

    Cons

    District manager basically lies to prospective employees offering them advancement to management or large commission checks . . . none of which ever comes around. Under valued for positive contributions to the company. The new CEO is all about showing how much money she can make the company regardless of how she hurts staff to do so. Less money, less benefits, less everything except for work.

    Advice to ManagementAdvice

    The sales associate IS your company. You can't expect to sell a high end product when you're only willing to pay for entry level workers. The best sales staff is looking elsewhere for better pay and a more appreciative environment. Treat your staff well . . . and then watch your sales grow!

    Doesn't Recommend
    Disapproves of CEO
  8.  

    Not great

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Sales Associate  in  Phoenix, AZ
    Former Employee - Sales Associate in Phoenix, AZ

    Pros

    easy to get job, nice co-workers

    Cons

    low pay, strict non-responsive management, silly rules

    Advice to ManagementAdvice

    be more flexible

    Doesn't Recommend
    Disapproves of CEO
  9.  

    Poor leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Manager Trainee  in  Mays Landing, NJ
    Former Employee - Manager Trainee in Mays Landing, NJ

    Pros

    Intense product knowledge and education.

    Cons

    The worst manager I've had to deal with.

    Advice to ManagementAdvice

    Screen carefully and look for proper management skills

    Doesn't Recommend
    No opinion of CEO
  10.  

    Horrible company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Sales Associate  in  Chicago, IL
    Current Employee - Sales Associate in Chicago, IL

    Pros

    Good benefits and they are flexible with your schedule so you can balance wrk and family life.

    Cons

    Selling under pressure and unrealistic sales goals.

    Advice to ManagementAdvice

    Learn to appreciate your employees.

    Doesn't Recommend
  11. 3 people found this helpful  

    Don't Apply !!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Assistant Store Manager  in  Newark, NJ
    Current Employee - Assistant Store Manager in Newark, NJ

    Pros

    Company is financially secure, owned by Berkshire Hathaway and pays a decent hourly wage

    Cons

    Regional mgrs. promote people to store managers based on their sales skills, not on their leadership or people skills. I am a new assistant manager and in my MANY years of management, have never been subjected to such disrespectfull treatment by a store manager.....I am literally INVISIBLE to my manager.......oh, except unless I make a mistake. Provided absolutely NO training or support from store manager, only a few concerned co-workers who acknowledged the fact. DONT work here!!!! As soon as I find another position I'M OUTTA HERE !!!!!!!!

    Advice to ManagementAdvice

    Get out of your chair and off the phone and be the LEADER that the company is paying you to be !!!!!
    Sad to say you are losing several terrific employees.

    Doesn't Recommend

Worked for Helzberg Diamonds? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.