Her Majesty's Revenue & Customs Reviews

Updated March 7, 2015
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Her Majesty's Revenue & Customs Chief Executive & Permanent Secretary Lin Homer
Lin Homer
1 Rating

9 Employee Reviews

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  1. Great place to work

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Project Manager in London, England (UK)
    Current Employee - Project Manager in London, England (UK)
    Recommends
    Positive Outlook

    I have been working at Her Majesty's Revenue & Customs full-time (More than 10 years)

    Pros

    Flexible, career progression, good training

    Cons

    Listen to their employees more

    Advice to Management

    None


  2. Helpful (1)

    Great tax training, but career is limited if you want to specialise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Inspector in London, England (UK)
    Former Employee - Inspector in London, England (UK)
    Recommends
    Negative Outlook
    No opinion of CEO

    Pros

    good work life balance. plenty of opportunities to project manage and reach up

    Cons

    you must move into a leadership role quite soon else practical work will weigh you down

    Advice to Management

    promote talented individuals in the parts of tge business they know to maximise on their knowledge and experience


  3. Helpful (2)

    Tempting? Not any more

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Inspector in London, England (UK)
    Current Employee - Senior Inspector in London, England (UK)
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Pleasant and professional colleagues. Um.

    Cons

    No pay increase for five years, a shrinking, undervalued and demoralised workforce, an appraisal system with a fixed quota of 10% "Must Improves" every year, irrespective of actual performance,

    Advice to Management

    Drop the performance management system and see what valuing your staff can achieve


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  5. Senior Operational Researcher Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Senior Operational Research Analyst in London, England (UK)
    Former Employee - Senior Operational Research Analyst in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Her Majesty's Revenue & Customs full-time (More than 3 years)

    Pros

    - Huge analytical team spread across the country with many talented people - Team Leaders keen that OR analysts use technical + policy skills on projects - Budget Work (Policy) can be very interesting and gives detailed understanding of how policies are developed and analytical findings feature in Budget reports.

    Cons

    - If your manager is non-OR then progression/career development can be difficult - Pay freeze and low pay rises year on year makes it demotivating - Some technical projects dont't progress beyond your clients inbox.

    Advice to Management

    - Showcase OR talent to clients and speed of implementation. - Ensure OR analysts in early career have an OR manager only.


  6. Good development and professional expertise

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Policy Advisor in London, England (UK)
    Current Employee - Policy Advisor in London, England (UK)
    Recommends
    Negative Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time (More than 10 years)

    Pros

    Good training, great colleagues, good flexible working options, varied work experience and really interesting work

    Cons

    Constant poorly managed change, reducing terms and conditions, poor quality management

    Advice to Management

    Start really valuing your people and expertise, and do something about the lack of diversity in your senior leadership


  7. Great place to work,

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Grade 7 in London, England (UK)
    Current Employee - Grade 7 in London, England (UK)
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Her Majesty's Revenue & Customs full-time (More than 3 years)

    Pros

    I worked in KAI (knowledge, analysis and intelligence). It is the brain box of HMRC and HMT. You are involved in technical analysis and there is a place for Economist, Statistician, OR and generalists. People are great and good. They also pay more than the average civil service.

    Cons

    Hard to get promoted at senior level. At senior level, they don't value technical abilities, they just look at how good you can talk and soft skills.

    Advice to Management

    Value people analytical/technical more for promotion otherwise there will be a massive brain drain.


  8. Interesting and varied

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources in London, England (UK)
    Current Employee - Human Resources in London, England (UK)
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Her Majesty's Revenue & Customs full-time (More than 10 years)

    Pros

    Never dull as no two days are the same. Pay is relatively good. Challenging work Work to your ability not just the grade

    Cons

    Performance management process is very bureaucratic and time consuming Creativity is not generally encouraged Pay starting to slip to far behind the private sector ad no longer offset by benefits


  9. Helpful (1)

    HMRC Tax Professional Development Programme

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Tax Professional Development Programmer in London, England (UK)
    Current Employee - Tax Professional Development Programmer in London, England (UK)
    Recommends
    Neutral Outlook

    I have been working at Her Majesty's Revenue & Customs full-time (More than a year)

    Pros

    Work life balance is excellent, pay is not too bad, opportunity to work with Ministers

    Cons

    Morale is low and overall culture is too relaxed and undemanding, strong likelihood of pay freeze and reduction in other benefits

    Advice to Management

    Focus on better training for middle management and resist the constant move towards centralised control


  10. Case Manager

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Case Manager in London, England (UK)
    Former Employee - Case Manager in London, England (UK)
    Recommends

    Pros

    The time was flexi-time so you could take up to three days off in a month without taking it off of your annual leave so long as you built up the hours on top of your core 36 hour week.

    Cons

    Some people were lazy as in the public sector there is no company owner or corporate suit to keep all in line.

    Advice to Management

    Would be better if the hard work of employees is noticed and those who sit at their desk and pretend to work all day should be spoken to



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