Her Majesty's Revenue & Customs Reviews

Updated August 1, 2015
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2.8
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Her Majesty's Revenue & Customs Chief Executive & Permanent Secretary Lin Homer
Lin Homer
9 Ratings

42 Employee Reviews

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  1. Work Hard

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Her Majesty's Revenue & Customs

    Pros

    Salary or hourly is offered Flex. Vacation Lunch/Dinner provided

    Cons

    Managers need to learn to help out the lower workers

    Advice to Management

    help your team


  2. Ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Her Majesty's Revenue & Customs full-time

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay and nene guts

    Cons

    Poor management for draft wrid


  3. HMRC

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    very Good work life balance

    Cons

    Poor pay in relation to private sector


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Flexible but enjoyable?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Her Majesty's Revenue & Customs full-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Flexible Hours - Proper Flexitime system leading to a good work life balance (dependant on managers approval) Good pension scheme

    Cons

    Tired working environments / offices Limited car parking availability Obstructive culture - difficult to progress projects Rule making culture - staff feel they can impose rules on others in their workplace

    Advice to Management

    Improve the working environments - particularly at Satellite offices Address the cultural issues within the organisation and enable itself to move poor performing employees out of the organisation


  6. Ok job

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Her Majesty's Revenue & Customs

    Pros

    Good pay, generally pleasant working conditions

    Cons

    Pressure for results rather than customer service


  7. Nae bad

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Administrative Support Officer in Edinburgh, Scotland (UK)
    Former Employee - Administrative Support Officer in Edinburgh, Scotland (UK)

    I worked at Her Majesty's Revenue & Customs

    Recommends
    Neutral Outlook
    Recommends
    Neutral Outlook

    Pros

    - It is a laid back work environment - the organisation supports its staff and allows its staff to develop, and take ownership of their career. - Good experience with customer service - provides good training

    Cons

    - because there are so many employees at certain levels, handwork is rarely recognised. - Some colleagues who have worked there for years and have become accustomed to their daily routine make change difficult to achieve.

    Advice to Management

    Communication throughout the organisation needs to be improved, particularly between team leaders and senior management.


  8. ok

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Civil Servant in Newcastle, England (UK)
    Former Employee - Civil Servant in Newcastle, England (UK)

    I worked at Her Majesty's Revenue & Customs part-time (More than 10 years)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    secure caring good pension good job prospects excellent employer

    Cons

    values flexitime boring jobs clicks


  9. Bureaucracy at its worst

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Her Majesty's Revenue & Customs full-time

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    Pros

    Home study days for those on development programmes Recognised qualifications Potential to move up the chain

    Cons

    bureaucratic processes Threatening management Orwellian style double speak Convoluted procedures and systems Antiquated IT systems Bullying is rife! PMR a looming threat rather than fair appraisal Poor pay and benefits

    Advice to Management

    Change just about everything you are doing! - promote fairness and equality not bullying and disparity


  10. Brilliant quality work and some very good colleagues but undervalued.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Her Majesty's Revenue & Customs full-time

    Pros

    Top quality work and some very talented people

    Cons

    Work pay and conditions are poor

    Advice to Management

    Be more visible


  11. Admin Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Her Majesty's Revenue & Customs part-time

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    Good flexible working policy able to job share. Core hours and no weekends. Ability to take annual leave during summer.

    Cons

    Low pay and the pension has now changed from final salary scheme to a CARE Model meaning a longer period before pension can be paid.

    Advice to Management

    Value all your workers and set action plans each year to enable staff to progress to the next level



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