Her Majesty's Revenue & Customs

www.hmrc.gov.uk
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Her Majesty's Revenue & Customs Reviews in United Kingdom

Updated February 27, 2015
Updated February 27, 2015
24 Reviews
3.3
24 Reviews
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Approve of CEO
Her Majesty's Revenue & Customs Chief Executive & Permanent Secretary Lin Homer
Lin Homer
24 Ratings

24 Employee Reviews Back to all Reviews

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  1.  

    Great place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Project Manager in London, England (UK)
    Current Employee - Project Manager in London, England (UK)

    I have been working at Her Majesty's Revenue & Customs full-time (more than 10 years)

    Pros

    Flexible, career progression, good training

    Cons

    Listen to their employees more

    Advice to ManagementAdvice

    None

    Recommends
    Positive Outlook
  2.  

    Brilliant in the past, but significantly reducing attractiveness due to a range of factors.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Redhill, South East England, England (UK)
    Former Employee - Anonymous Employee in Redhill, South East England, England (UK)

    I worked at Her Majesty's Revenue & Customs full-time (more than 10 years)

    Pros

    Superb quality of staff and middle management with great range of skills. Willingness of staff to learn and assist colleagues to develop. Best employer in the civil service.

    Cons

    Impact of government austerity measures producing unreasonable pressures. Reductions in workforce imposing additional stress on remaining staff.

    Doesn't Recommend
    Negative Outlook
  3.  

    it is a very good employer

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Her Majesty's Revenue & Customs

    Pros

    they care for their staff

    Cons

    There is nothing to write against them.

    Advice to ManagementAdvice

    none

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  5.  

    Great tax training, but career is limited if you want to specialise

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Inspector in London, England (UK)
    Former Employee - Inspector in London, England (UK)

    I worked at Her Majesty's Revenue & Customs

    Pros

    good work life balance. plenty of opportunities to project manage and reach up

    Cons

    you must move into a leadership role quite soon else practical work will weigh you down

    Advice to ManagementAdvice

    promote talented individuals in the parts of tge business they know to maximise on their knowledge and experience

    Recommends
    Negative Outlook
    No opinion of CEO
  6.  

    Love working here

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Scrum Master in Newcastle, England (UK)
    Current Employee - Scrum Master in Newcastle, England (UK)

    I have been working at Her Majesty's Revenue & Customs full-time (less than a year)

    Pros

    Well funded Digital Centre, great talent. Feels like you are really making a difference. Tech great.

    Cons

    Bit beauracratic (this is a government department) and rest of HMRC don't seem as happy as our digital department.

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    stuck in the 80's

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Her Majesty's Revenue & Customs

    Pros

    Good Pension and OK pay

    Cons

    Not dynamic or leading edge

  8.  

    Working Environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Compliance Caseworker in Leeds, South East England, England (UK)
    Current Employee - Compliance Caseworker in Leeds, South East England, England (UK)

    I have been working at Her Majesty's Revenue & Customs full-time (less than a year)

    Pros

    Lot of training opportunities, technical qualification paid for, Hotel travel and subsistence fully paid. Can work any 8 hours between 7 am to 7 pm. Free parking.

    Cons

    Comparatively less wages than private sector. Promotion depends on the opportunities which could take on average 3-6 yrs. ( That is for some one who is good)

    Advice to ManagementAdvice

    Quick promotion would help retain young talent.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 1 person found this helpful  

    If this was a private company it would've gone bankrupt years ago

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Revenue Officer in Bournemouth, England (UK)
    Former Employee - Revenue Officer in Bournemouth, England (UK)

    I worked at Her Majesty's Revenue & Customs full-time (more than 10 years)

    Pros

    As much as the HMRC has it's faults (Believe me, there's a lot of them) I can't deny them some of the excellent pro's shown below:
    Flexi
    Annual Leave starts at 25 days and rises by 1 day for each year your there.
    Good work/life balance
    Friendly environment
    Casual attire
    Paid sick leave

    Cons

    Very hard to get career progression
    Pay rise is almost non-existent (This year was 1%)
    I.T is over 10yrs old (Still using IE 8 & Windows XP)
    You wonder how some of the staff managed to get employed there (Includes management)

    Advice to ManagementAdvice

    Management aren't at fault as they have their hands tied due to the clueless bigwigs sitting on their thrones in Canary Wharf buying house extensions with HMRC business expenses.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  10.  

    dissapointingly poor in recent years

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - IT PM in Birmingham, England (UK)
    Current Employee - IT PM in Birmingham, England (UK)

    I have been working at Her Majesty's Revenue & Customs full-time (more than 10 years)

    Pros

    flexible working hours and sick pay

    Cons

    high volumes of work, normal working 50 hours a week,cancelling leave to suit the projects,no pay rise in 6 years pension terms erroded, poor line management

    Advice to ManagementAdvice

    get a grip and stop expecting more and more with relentlees knock backs to staff

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  11.  

    Understaffed, underpaid and under appreciated

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tax Specialist in Edinburgh, Scotland (UK)
    Current Employee - Tax Specialist in Edinburgh, Scotland (UK)

    I have been working at Her Majesty's Revenue & Customs full-time (more than 10 years)

    Pros

    There are none any more, it's so short staffed that it's almost impossible to do anything worthwhile, do training or in general do the job

    Cons

    You name it, it's so short staffed that it's almost impossible to do anything worthwhile, do training or in general do the job

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

Her Majesty's Revenue & Customs Photos

Custom House and the "Walkie Talkie" (Photo thanks to Geograph user Oliver Dixon, Some Rights Reserved)
HM Revenue and Customs Office on Fairfield Industrial Estate (Photo thanks to Geograph user Chris, Some Rights Reserved)
HM Revenue & Customs, Elgin House (Photo thanks to Geograph user M J Richardson, Some Rights Reserved)

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