Heritage-Crystal Clean LLC

www.crystal-clean.com
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Heritage-Crystal Clean LLC Reviews

Updated August 27, 2015
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3.0
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Heritage-Crystal Clean LLC President, CEO, and Director Joseph Chalhoub
Joseph Chalhoub
13 Ratings

28 Employee Reviews

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  1. Helpful (1)

    Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Branch Manager in Staten Island, NY
    Former Employee - Branch Manager in Staten Island, NY
    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO

    I worked at Heritage-Crystal Clean LLC (Less than a year)

    Pros

    good health care barely a living wage

    Cons

    Under paid, understaffed over worked; like trying to do brain surgery with a Swiss army knife and its dull. Upper management has good intent but their hands are tied.

    Advice to Management

    Put a failed acquisition and re-refinery bust behind you; re-capitalize put $ back in manpower, boxtrucks.


  2. Inadequate Training

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Administrative Assistant in Elgin, IL
    Current Employee - Branch Administrative Assistant in Elgin, IL
    Doesn't Recommend
    No opinion of CEO

    Pros

    Many employee incentive and involvement programs

    Cons

    Very poor training and new employees are treated as if they are beneath the long-time employees Many will not even acknowledge new employees for months. Employees are expected to work long hours and overtime regularly.

    Advice to Management

    Treat everyone as equals including those who are newly employed, perhaps actively initiating interactive involvement between new hires and long timers would be helpful. Train employees to be knowledgeable about what they are doing not just expecting them to perform as robots to get the work done, a little knowledge could make people more efficient and doing what they are hired to do.


  3. Helpful (3)

    Great money....No life

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Service/Sales Driver in Oakmont, PA
    Former Employee - Service/Sales Driver in Oakmont, PA
    Doesn't Recommend
    Neutral Outlook

    I worked at Heritage-Crystal Clean LLC full-time (More than a year)

    Pros

    The base pay on commission were off the charts. Money is great. But...

    Cons

    No life. When short staffed we were putting in 70+ hours a week. No time to enjoy the money we made. Also, management got upset when service drivers weren't making sales goals. There is no time for sales when 10-12 hours a day is spent servicing current accounts.

    Advice to Management

    Hire sales people and more service people to balance things out. While you're sitting at home with your families enjoying a cold beer and making six figures, your employees are still on the road busting their backs. Give them some help.


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  5. Helpful (1)

    Process operator

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Good pay and benefits lots of OT if you want it and days off, great bunch of co-workers , and pay once a week

    Cons

    Horrible working conditions, very vindictive dept heads, very high turnover from.employees being just fed up and far more fired on.the spot if you voice opinions to.dept heads

    Advice to Management

    Talk to employees and see why moral is so.low and turnover so.high


  6. Good Company to work for!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Elgin, IL
    Current Employee - Manager in Elgin, IL
    Recommends
    Positive Outlook

    Pros

    OPPORTUNITY - this company is growing and likes to promote from within. They also have pay systems without caps, so you can earn as much as you want, if you work hard.

    Cons

    To succeed at this company, you have to be willing to work hard. That's not for everyone...

    Advice to Management

    You recognize that your field employees are the heart of the company - don't ever outgrow this.


  7. Overall Great Company!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Elgin, IL
    Current Employee - Anonymous Employee in Elgin, IL
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fantastic employees, great benefits and leadership that genuinely cares for its employee's welfare,

    Cons

    Pay unless you are in sales. Very heavy workload.

    Advice to Management

    Review pay for positions other than the sales group.


  8. Welcome to 1980

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Elgin, IL
    Current Employee - Anonymous Employee in Elgin, IL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    Pros

    Health Benefits are very competitive

    Cons

    Need more technology to do job No career opprotunities

    Advice to Management

    Get more tools for employees to do their jobs.


  9. Just okay

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I worked at Heritage-Crystal Clean LLC full-time

    Pros

    Good benefits, good hourly co-workers

    Cons

    Upper mgmt clueless branch offices do not have access to information


  10. Helpful (1)

    ssr

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Service Sales Representative in Trenton, TX
    Current Employee - Service Sales Representative in Trenton, TX
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Heritage-Crystal Clean LLC (More than a year)

    Pros

    Good health insurance... thats it

    Cons

    The entire company starting with middle management to the top. HR is worthless. Buying FCC was the worst mistake this company made. Look out SK you are about to gain a lot of customers.

    Advice to Management

    give up. you all came from SK and you are going to run this into the ground faster than you did SK


  11. Helpful (5)

    Too Many"Chiefs" and not enough "Indians"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Company pays upper management well

    Cons

    Branch Managers work like dogs,. Need to have their back, but they don't. There does not seem to be any training - except by the manager, who is overworked already. There does not appear to be a HR department.; Company treats their drivers unfairly, while preaching how the drivers are the business.....mmmm

    Advice to Management

    Get rid of the dead weight (upper management) and get some people at the branches - administration, assistants manager, etc.., drivers. Additionally, start a program " Train the Trainer" instead of the branch managers having to train everyone. There is too much of a turnover in this company for that. It is a waste of time and money for the branch. Have middle management support their branches, instead of sitting at a desk shooting off emails to the branch managers.



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