Hermès Reviews

Updated April 23, 2015
35 reviews filtered by
  • Any Location
  • Any Job Title
3.6
35 Reviews
Rating Trends
Recommend to a friend
Approve of CEO
Hermès Axel Dumas
Axel Dumas
0 Ratings

Employee Reviews

Sort: Popular Rating Date
  1. Great work environment, work life balance, with competitive pay

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hermès

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Great team to work with

    Cons

    Management failed to promote growth from within

  2. Not a fun environment to be in

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Specialist in New York, NY
    Current Employee - Sales Specialist in New York, NY

    I have been working at Hermès

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Working with great coworkers and clients. Work schedule not so terrible compared to other companies

    Cons

    Management doesn't do anything or care. HR always looking to fire employees if they don't sell what's expected from the company

    Advice to Management

    Treating employees like human beings and not numbers. HR is always on the side of the company. Stop experimenting on us with ideas that make no sense.

  3. very positive

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hermès

    Pros

    great customer attention, lovely culture and heritage

    Cons

    uniform, employee discount, company is still growing and changing

  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Learnt a lot

    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hermès

    Pros

    Good company culture and pay

    Cons

    Less interaction between different departments

    Advice to Management

    More integration across different departments

  6. Great company to work for!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Associate in Naples, FL
    Current Employee - Sales Associate in Naples, FL

    I have been working at Hermès full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    I get to work with a wonderful clientele and beautiful products. It's one of the few luxury retail companies that pay a salary as well a commission. I went to Paris for a week for the semi-annual buying trip.

    Cons

    Retail hours: nights, weekends, holidays.

  7. Great team

    • Work/Life Balance
    Former Intern - Anonymous Intern in New York, NY
    Former Intern - Anonymous Intern in New York, NY

    I worked at Hermès as an intern (Less than a year)

    Recommends
    Positive Outlook
    Recommends
    Positive Outlook

    Pros

    Family atmosphere, amazing opportunities, great products, international team, learned a lot. The office is very well located (right across Central Park)

    Cons

    Most NY interns are unpaid. Do not have much to say about this, as I stayed there less than a year.

  8. My experience at Hermes was terrible for only one reason - the store director.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales Associate in Naples, FL
    Former Employee - Sales Associate in Naples, FL

    I worked at Hermès

    Doesn't Recommend
    Approves of CEO
    Doesn't Recommend
    Approves of CEO

    Pros

    The pay and the exquisite merchandise.

    Cons

    Career advancement is next to impossible.

    Advice to Management

    Get a new store director for the Naples boutique.

  9. Helpful (1)

    fantastic product but you are at the mercy of your particular manager.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Supervisor in Costa Mesa, CA
    Former Employee - Supervisor in Costa Mesa, CA

    I worked at Hermès

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    the quality is second to none. You can purchase items at a generous discount. the training is fairly good but inconsistent as well.

    Cons

    there is not a clear way to further yourself in the company. the managers and corporate definitely separate themselves from the 'common folk" with their obvious class system.

    Advice to Management

    no advise. They do not accept opinions from associates. I've heard that it is much better in France where they value the contributions of their people.

  10. Helpful (1)

    Great company with a focus on quality handcrafted luxury products.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Seasonal Sales Associate in New York, NY
    Former Employee - Seasonal Sales Associate in New York, NY

    I worked at Hermès

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Stable company, pays well, good store hours/schedule. I worked as Seasonal Sales Help -- the hours were good during the entire Holiday season. I did not qualify to earn commission but noted how well many of the full-time employees were doing meeting their goals and earning commission and bonuses. They also had a storewide goal that if met, each employee received an Hermes watch. I noted several employees that were there long-term (10 plus years). This does not happen unless they are happy with all aspects of their job.

    Cons

    Can be slow at times, but based on the prices of products it doesn't take many sales to meet your goals.

    Employees are not allowed to walk a customer from department to department and receive commission or split commission on a sale.

    Advice to Management

    I saw several missed sales during the Holiday period because there were not enough lower price point items for those people wishing to buy multiple small gifts and/or hostess gifts. Making sure that EVERY department has a cache of items in the $500 or less and $100 or less range would be helpful.

  11. Helpful (7)

    Working at Hermes is one step above being unemployed

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in New York, NY
    Current Employee - Anonymous Employee in New York, NY

    I have been working at Hermès

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Hermes business is very strong and it is a highly valued retail brand. Many employees enjoy the internal corporate sale, product quality, potential trips to Paris, and history.

    Cons

    Hermes is a terribly run company. Penny wise, pound foolish and for years has under invested in many areas. Everyone is packed in little offices with three to six people in a room. One third of the employees sit in a converted basement which is full of insects and has no cell reception. Most employees are unhappy, under qualified, and looking to leave due to the boring work. HR is constantly dealing with employee issues from all departments . The culture is superficial, misguided with a blame someone back stabbing mentality. The internal corporate sale is overrated with items the store could not sell. The regular employee discount is only 30%. The benefits and ability to grow are few. Raises average 3% no matter how well the company does. Employee turnover is exceptionally high at 20-30% per year.

    Advice to Management

    Treat people with respect rather than expendable help. Some training besides the orange box nonsense and fair market rates might stop the revolving door. Isn't anyone concerned about the incredible turn over and questioning the incessant we are family rhetoric?

Hermès Photos

Hermes Paris (Photo thanks to Flickr user Christos Loufopoulos, Some Rights Reserved)
Vitrines Hermès - Paris, juin 2012 (Photo thanks to Flickr user Stéphanie Moisan, Some Rights Reserved)
Hermes (Photo thanks to Flickr user Matthieu PONS, Some Rights Reserved)

+ Add Photo

Work at Hermès? Share Your Experiences

Hermès

 
Click to Rate
or

Your response will be removed from the review – this cannot be undone.