Herschend Entertainment Reviews

Updated March 22, 2015
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3.6
10 Reviews
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Joel Manby
9 Ratings

Employee Reviews

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  1. My experience was good.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Busser in Stone Mountain, GA
    Current Employee - Busser in Stone Mountain, GA

    I have been working at Herschend Entertainment part-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good tips
    Fun environment
    Good management
    The workers were fun to be around and often made the day easier
    Good benefits

    Cons

    A lot of hours cut when not busy
    The company has strict limits on hours
    No overtime unless in management

    Advice to Management

    Don't cut so many hours
    And give staff a chance to get overtime

  2. Poor Treatment of Senior Managers of acquired properties

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Herschend Entertainment full-time (More than 10 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Core values for the guest experience are wonderful and they do a wonderful job following through.

    Cons

    Although the values for guest experience are all about family, the employees are not treated with the same experience.

  3. They claim to act according to Christian values.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Train Conductor in Stone Mountain, GA
    Former Employee - Train Conductor in Stone Mountain, GA

    I worked at Herschend Entertainment part-time (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Getting to meet some very friendly people in the public and lots of great kids who are having fun.

    Cons

    Extremely long hours in the hot sun without being able to sit down (up to 12 hour shifts). Very low pay. Perception of being a fun job, but not so much fun after you get started. Poor, inexperienced supervisors and trainers. Basically a "good ole boy network" management. Lack of respect for professional skills. Profess to have Christian values but don't practice them in reality.

    Advice to Management

    If you are gong to stress Christian values then practice them in the way you treat employees who are working for very little pay and long hours.

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  5. Great Company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Herschend Family Entertainment Corporation in Branson, MO
    Current Employee - Herschend Family Entertainment Corporation in Branson, MO

    I have been working at Herschend Entertainment part-time (More than 8 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Corporate atmosphere encourages employees to stay for their entire career. Many employees have been their multiple decades. This causes a sense of family and this atmosphere extends to everyone in the company.

    Cons

    Many positions are seasonal, leaving periods of unemployment or underemployment. The company is aware of the difficulties and helps employees where it can, but it can be difficult to budget for down season times.

  6. Fun, Fast-paced

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Attractions Team Member in Branson, MO
    Former Employee - Attractions Team Member in Branson, MO

    I worked at Herschend Entertainment full-time (More than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Fun, fast-paced, entertainment work environment

    Cons

    Costumes can be hot, but otherwise not too bad

  7. Getting guests on and off rides quickly and safely.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Contractor - Ride Operator in Branson, MO
    Current Contractor - Ride Operator in Branson, MO

    I have been working at Herschend Entertainment as a contractor (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Benefits are good, free entry to many parks in the nation. They offer health and dental, and typically will rehire you if you do your job adequately.

    Cons

    Unemployed two months of the year, still high prices for employees to attain health benefits or to eat food on park.

    Advice to Management

    Higher profit sharing, please. This economy isn't well enough for you to spend $10 mil on a new ride and give employees a less than 2% raise.

  8. Can be fruitful job...

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Ride the Ducks Employee in Baltimore, MD
    Former Employee - Ride the Ducks Employee in Baltimore, MD

    I worked at Herschend Entertainment

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Gave off whenever I requested.
    Sometimes provided food/snacks on-site.
    You can work a 40+ hour work week in as little as 3-4 days.

    Cons

    In training, it was said that employees always had the power to "make it right" with the customers, yet scolds employees who follow this practice.
    You can work a 40+ hour work week in as little as 3-4 days.
    Terrible upper management.

    Advice to Management

    You obviously flourish in markets where there is very little competition for tourists to experience your services (Philadelphia, Branson, Seattle, Stone Mountain, Baltimore, etc etc etc). Why not show some effort to truly make your experience enjoyable, rather than 'phoning' it in all the time?

  9. It was a wonderful experience at Ride The Ducks.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Philadelphia, PA
    Former Employee - Anonymous Employee in Philadelphia, PA

    I worked at Herschend Entertainment

    Recommends
    Recommends

    Pros

    Great Support from a excellent organization. Everyone from top to bottom is a class act. Fun enviorment to grow in.

    Cons

    Not a lot of opportunities to move up organization chart unless potentially willing to relocate to another location depending on position availability.

    Advice to Management

    Keep up the wonderful work. You are class acts and don't give up the fight to continue in Philadelphia. Good Luck!

  10. Always a different day with a great learning experience.

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Sales in Camden, NJ
    Former Employee - Sales in Camden, NJ

    I worked at Herschend Entertainment

    Approves of CEO
    Approves of CEO

    Pros

    alot of challenges while working here and learned to deal with difficult personalities, time management, problem solving, & truly learned what not to do as a manager.

    The work environment was usually fun and upbeat and upper management tried to keep a positive attitude.

    Cons

    Horrible management with rumors, drama, verbal fighting between departments. Had to take our own insurance bc benefits were sad. No promotion or pay options.

    Advice to Management

    Remove bad management and get better benefits for employees. Your employees are your life line and you need to show them support, praise, and reward.

  11. Responsible for all aspects of research design, implementation and recommendations

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate Director of Research
    Current Employee - Corporate Director of Research

    I have been working at Herschend Entertainment

    Recommends
    Approves of CEO
    Recommends
    Approves of CEO

    Pros

    Flexibility. Heart. Christian Values. Forward thinking.

    Cons

    Little room for upward mobility. Pay and benefits not as strong as you could get elsewhere, but atmosphere compensates for that.

    Advice to Management

    See and be seen--offer words of encouragement, praise more frequently.

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