Hersha Hospitality

www.hersha.com
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Hersha Hospitality Reviews

Updated March 3, 2015
Updated March 3, 2015
26 Reviews
2.1
26 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Jay H. Shah
11 Ratings

Employee Reviews

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  1.  

    Growing pains

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hersha Hospitality

    Pros

    Great staff on property and amazing regional support. Love my property and the people I work with daily. No matter what is thrown at us, we get through it.

    Cons

    Corporate staff needs help in the Payroll and IT departments. Need to add more bodies and support for the properties in this area.

    Advice to ManagementAdvice

    Be proactive with hiring instead of reactive. Prepare for growth by hiring in departments that will need it instead of scrambling after the fact.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful  

    NA

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hersha Hospitality (more than 8 years)

    Pros

    Provide decent work/life balance.

    Cons

    Lack of communication/feedback from upper management, not focused on development

    Doesn't Recommend
  3. 1 person found this helpful  

    Don't even waste your time!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Current Employee - Catering Sales Manager
    Current Employee - Catering Sales Manager

    I have been working at Hersha Hospitality full-time (more than 3 years)

    Pros

    There is nothing positive to say about this company except they give me a paycheck.

    Cons

    Where to start...the turnover is the highest I have ever seen! This company is money hungry and doesn't care about their employees whatsoever. Benefits are horrible, bonus structure is a rip off (that's if they even decide to pay the bonus) and the management is extremely dysfunctional.

    Advice to ManagementAdvice

    Treat your employees like you want them to treat your guests!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
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  5.  

    Great employer

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Intern - Intern in Ithaca, NY
    Former Intern - Intern in Ithaca, NY

    I worked at Hersha Hospitality as an intern (less than a year)

    Pros

    Everything is good at Hersha hospitality

    Cons

    None, I can't find Anything wrong to say about Hersha

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    No room to grow

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Front Desk in Frederick, MD
    Former Employee - Front Desk in Frederick, MD

    I worked at Hersha Hospitality full-time (more than 3 years)

    Pros

    I cant think of a pro of working in this company

    Cons

    Too demanding and low pay.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7.  

    You're just a number.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hersha Hospitality full-time

    Pros

    Personal Growth... so many changes and position open. You will be able to move up

    Cons

    Benefits. Horrible communication and the company will look-out for itself.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  8. 1 person found this helpful  

    The Walmart of Hospitality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hersha Hospitality full-time (less than a year)

    Pros

    Nothing good to say. I do not feel valued as an employee. On the upside I do in fact get a paycheck!

    Cons

    They are such a low cost operator, employees are generally paid way below average which creates more turnover and low morale. Company grew too fast and is buckling beneath its weight at the corporate level. Not enough support for as micromanaging as they try to be. No real training for new hires at any level (line level, supervisor or manager). Roll outs for anything new are reactive instead of proactive which creates chaos. Corporate is also completely disorganized. Hopefully this will change and they learn fast or they will lose employees, myself included.

    Advice to ManagementAdvice

    See "cons" section and learn.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  9. 1 person found this helpful  

    Decent company, I've enjoyed my time.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hersha Hospitality

    Pros

    They promote from within and the opportunity for growth is definitely there. They do a great job of making you aware of opportunities as well.

    Cons

    Wish there were more hotels in their portfolio. There are none in a lot of major cities I would have been interested in moving to. They don't have very many high end or full service hotels either. May be property specific but they do not do very much in the way of employee appreciation or give back to the staff in any way.

    Recommends
    Positive Outlook
    Approves of CEO
  10. 1 person found this helpful  

    the Good, the Bad, and the Ugly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hersha Hospitality

    Pros

    Great people, great room to grow in your field. Typically an IT position is very centered towards a well defined set of responsibilities and goals, at Hersha the job responsibilities can vary depending on experience and willingness to take on more. Overall - the short time that I spent in their IT department was rewarding with an expansion on multiple knowledge areas.

    Cons

    Management seems to not know what is going on - ever. While working there I was apart of multiple projects that had seemed to come down to the wire. While working with leadership, it seemed as if they would assign project end dates and tasks with no formal (or any) knowledge of the scope of projects. Many of the times leadership will announce projects late when they remember or find them on their desks weeks after the 'start' of a project. Overall - Management makes it difficult to complete anything.

    Advice to ManagementAdvice

    Advice to Management would be to stop micromanaging small tasks that do not have any impact on the organization, and start focusing on building a stronger leadership skills. Set boundaries for upper level management to focus on their jobs and not basic tasks. Lastly, management needs to stop taking lavish corporate trips when they say that the company is financially cutting back.

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
  11. 4 people found this helpful  

    Don't Waste Your Time with this Company!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hersha Hospitality

    Pros

    Great place for a recent college grad to gain experience.... think of it as an extended internship. When you're ready, start looking for a better company that will treat you right.

    Cons

    Extremely high turnover at all levels and areas of the company:
    -The benefits are minimal or non-existent. (i.e. you get to use your vacation time when you're sick....lol!)
    - The pay is very low with no hope of a raise or rewards for hard work.
    -Lack of respect and/or appreciation for employees at all levels.
    -Low level of professionalism
    -It's a Top-Down culture.... don't expect any respect if you're not high level management
    -Bad leadership...... I wouldn't want my kids to work there..

    Advice to ManagementAdvice

    I'm kind of surprised that there aren't more reviews on this site.... but not surprised that just about all of them are negative!

    You really need to think about changing the culture to one which appreciates what people do and treats them like human beings. If you continue to run the company like a labor camp..then you'll keep losing all of your good employees.

     And stop being sooooo greeeedy! Why are most of your employees making just above the federal minimum wage?!?!?!? Meanwhile you guys are living the life.... you would be banking a lot more money if you invested in the people that actually do the work down to the property staff!!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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