Hershey Entertainment
3.2 of 5 25 reviews
www.hersheypark.com Hershey, PA 5000+ Employees

Hershey Entertainment Reviews

Updated Apr 12, 2014

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3.2 25 reviews

                             

90% Approve of the CEO

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Ted Kleisner

(10 ratings)

59% of employees recommend this company to a friend
25 Employee Reviews
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  • Culture & Values
         
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Hope you like candy.

Intern (Current Employee)
Hershey, PA

I have been working at Hershey Entertainment as an intern for less than a year

ProsGreat place to work. Awesome people and benefits.

ConsIn the winter, not much things to do in the area.

Advice to Senior ManagementKeep up the great work!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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The best summer part time job I have ever had.

Ride Group Area Supervisor (Former Employee)
Hershey, PA

I worked at Hershey Entertainment part-time for more than 8 years

ProsThey are great with giving you a lot of hours, fantastic people to work with, and extremely competitive compensation for part time work.

ConsCan be stressful at times with hour requirements and handling employee/guest conflicts.

Advice to Senior ManagementKeep up the great work!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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TUDOR GRILL

Anonymous Employee (Former Employee)

I worked at Hershey Entertainment

ProsTHERE WAS A LOT OF PROS ABOUT THIS JOB. FOR ONE THE TIPS WERE REALLY NICE. MANAGERS WE REALLY NICE.

ConsServers were but heads. Customers were to messy and I always had to clean after them. Most of the messy customers didn't have kids.

Advice to Senior ManagementTheirs nothing to say that's needed to be changed about this place for the managers. it was really great. YAY

Yes, I would recommend this company to a friend

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Customer Centric Company

Human Resource Intern (Current Employee)
Hershey, PA

I have been working at Hershey Entertainment as an intern for more than a year

ProsThe employees and managers are all outstanding. People look toward the interest of others and not only themselves. This creates a selfless and team focused culture in the company.

ConsNo matter what department you work for, you will come across issues with guests deriving from all over the east coast. Some employees might be emotional and others might be aggravated, so it is your job to assist your coworkers during these times as well as taking care of your duty.

Yes, I would recommend this company to a friend

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1 person found this helpful  

Gateway to many opportunities

Concession Clerk (Current Employee)
Hershey, PA

I have been working at Hershey Entertainment part-time for more than 5 years

ProsServing customers, getting free park tickets and other discounted tickets. Working with nice people.

Consconsistency in enforcing rules, under and over staffing when it is not nessary

Advice to Senior ManagementDecent pricing for food, giving what you don't sell to charity, and better safety and security enforced

Yes, I would recommend this company to a friend

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Ok employer Great Co-workers

Food and Beverage Team Leader (Former Employee)
Hershey, PA

I worked at Hershey Entertainment part-time for more than 5 years

ProsGreat Hours(as many as you'd like). Somewhat Flexible

ConsAs manager you don't pick your schedule or your Employees another office does it.

Advice to Senior ManagementLate Stand Manager make up Schedule and you just fill in openings.

Yes, I would recommend this company to a friend

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Great company, just not much mobility in the ranks.

Anonymous Employee (Current Employee)
Hershey, PA

I have been working at Hershey Entertainment

ProsEveryone's happy and easy to work with. Free park access for you and your spouse year round. Huge discounts on concerts and golf.

ConsMost people here don't want to move around. This inhibits career mobility and any type of change. The IT systems here are archaic and need revamped badly. Still using payroll system from 1980s (AS400) and Office 2003.

Advice to Senior ManagementUpgrade your software, hire some young energetic and creative people and keep doing everything else the same.

Yes, I would recommend this company to a friend

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In operations, you work a lot of hours.

Anonymous Employee (Current Employee)

I have been working at Hershey Entertainment

ProsThe people you work with are fun to be around
It is a fun atmosphere
Wide variety of events on the complex year round, keeps it from being boring and repetitive

ConsPay is lower than comparable jobs with other companies in the area
In operations you work a lot of hours
Some of the poor managers are not let go but instead passed around to another department

Advice to Senior ManagementGet rid of the weak managers in your various departments. Don't keep passing them around to departments when they don't work out in one area. It will help your management team greatly!

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a great place

Assistant Manager (Current Employee)

I have been working at Hershey Entertainment

Prosvery welcoming and great benefits.

Conslacks creativity
employee cafe kinda sucks

Advice to Senior Managementconsider taking a lokk at other people's

Yes, I would recommend this company to a friend

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Sweet place to work depending on where at in the company you are

Worked At the Hotel Hershey (Former Employee)
Hershey, PA

I worked at Hershey Entertainment

ProsGREAT discounts! Such as getting into the park for free, discounts at pretty much anything HERCO related (hotel spa, hotel rooms, dining, entertainment). I even received free concert tickets for showing my ID once. You also get to meet some great people that work and stay there. Hard work is usually recognized once management begins to notice you after a little while.

ConsIn the summer it gets really hectic, especially with little kids running around everywhere. And after the summer, they don't always guarantee you the hours you might want or shifts you can't work (why I stopped working there... they repeatedly scheduled me when they knew I had classes and then told me I had to find someone to work for me and it was my problem)

Advice to Senior ManagementI don't know?

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Glassdoor is your free inside look at Hershey Entertainment reviews and ratings — including employee satisfaction and approval rating for Hershey Entertainment CEO Ted Kleisner. All 25 reviews posted anonymously by Hershey Entertainment employees.