Hertz

  www.hertz.com
  www.hertz.com

Hertz Reviews in Charlotte, NC

Updated November 3, 2014
Updated November 3, 2014
1,775 Reviews
3.4
1,775 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hertz President and CEO John Tague
John Tague
3 Ratings

Review Highlights

Pros
  • Fast paced work environment, never a dull day that sure beats a cubical (in 66 reviews)

  • There is a lot of opportunity for advancement in a short amount of time here at hertz (in 26 reviews)


Cons
  • The company has implemented a work life balance schedule that makes it better for all (in 93 reviews)

  • sometimes there are long hours but also can be a pro due to company being busy (in 272 reviews)

More Highlights

12 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Great Company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Charlotte, NC
    Current Employee - Manager in Charlotte, NC

    I have been working at Hertz full-time (more than 8 years)

    Pros

    Benefits, training, people, team work

    Cons

    hours can be long but worth it

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Airport location

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Gold Club Service Representative in Charlotte, NC
    Current Employee - Gold Club Service Representative in Charlotte, NC

    I have been working at Hertz full-time (less than an year)

    Pros

    Great group of coworkers and most management is open and available to help with scheduling and problem solving to make it easy for the customer service reps. Commission okay.

    Cons

    Not enough fleet for the Volume on peak busy days there is a shortage of inventory and chaos which effects earning commission

    Advice to ManagementAdvice

    Have a clear and conscise plan of action and follow it. More fleet and consistency and better commission payouts and SRPD goals for reps

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Manager Traniee

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Branch Manager Trainee in Charlotte, NC
    Former Employee - Branch Manager Trainee in Charlotte, NC

    I worked at Hertz full-time (less than an year)

    Pros

    meeting new people from around the world (networking)

    Cons

    To many hours
    Depending on how busy your location is you do not get a break
    No time for lunch in a rally busy location
    Wash, Deliver, Clean inside of cars, serve customers, and handle complaints about sales

    Advice to ManagementAdvice

    Do a better job with hiring people who care. The best people were treated the worst in most cases.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
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  5.  

    It was ok.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Charlotte, NC
    Former Employee - Customer Service Representative in Charlotte, NC

    I worked at Hertz full-time (more than an year)

    Pros

    I had as much overtime as I wanted. I got a regular raise. The discounted rentals.

    Cons

    They say they promote within but they don't, they try to make you do everyone else's job and don't want to pay you mode for it.

    Advice to ManagementAdvice

    Maybe if you got rid of some of those managers then yall wouldn't have these problems.

    Recommends
    Neutral Outlook
    No opinion of CEO
  6. 1 person found this helpful  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Manager in Charlotte, NC
    Former Employee - Assistant Manager in Charlotte, NC

    I worked at Hertz full-time (more than an year)

    Pros

    It is very fast pace. You can get promote very fast.

    Cons

    Alot of pressure from management, constantly have to give customers maybe answer, there is no job security.

    Advice to ManagementAdvice

    Change the culture of the company, its not a sustainable one.

    Doesn't Recommend
    Disapproves of CEO
  7. 1 person found this helpful  

    Hertz Equipment Rental - dangerous career environment.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Business Development Manager in Charlotte, NC
    Former Employee - Business Development Manager in Charlotte, NC

    I worked at Hertz full-time (more than an year)

    Pros

    opportunity to ring the till daily and create value for entire team.

    Cons

    i had four different bosses each with a different objective for me...and one of them laid me off. everyone should know exactly who their one boss is, and exactly what your individual and collective objective is. not so at HERC.

    Advice to ManagementAdvice

    get your organization chart squared away. provide authorization to employees that equals their responsibilities.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  8. 3 people found this helpful  

    Manager....It really is horrible! Dont believe positive reviews!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager in Charlotte, NC
    Former Employee - Manager in Charlotte, NC

    I worked at Hertz full-time (more than an year)

    Pros

    They give you a free car to drive, gosh..... Pay me enough and i will buy my own dem car!
    Extremely low pay!!! oH i'ts pros....Sorry no pros!

    Cons

    it's a dem sweatshop, make you wash and clean car is suits! I'm sweaty everyday to the point of having to squeeze my shirt out and all that for $10/hour for a college graduate? Give me a break! I can't believe these a******* and their slave type business model.

    Advice to ManagementAdvice

    Get real! No normal person that respects himself and his college degree will work for you!

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  9.  

    Best company I've worked for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Location Manager in Charlotte, NC
    Current Employee - Location Manager in Charlotte, NC

    I have been working at Hertz full-time (more than an year)

    Pros

    The pros of this career is that there is amazing opportunities all over the place. Upper management is amazing when it comes to asking questions, they are always availible talk if not they will give you a call right back the same day. Here in the Charlotte NC region we may have one of the best group of employees I have worked with in a long time.

    Cons

    There are no cons to working for Hertz.

    Advice to ManagementAdvice

    The advice I would give is to hit the door running, and to ask all of the questions you can ask that way you can move up the corporate ladder.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Great culture and senior management committed to improving even more

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Charlotte, NC
    Current Employee - Manager in Charlotte, NC

    I have been working at Hertz full-time (more than 10 years)

    Pros

    Great culture
    Great team environment
    Great benefits including company car
    Training program aimed at developing you as a leader and not a manager
    Great career advancement opportunities if you perform
    Great team of bosses who want you to succeed

    Cons

    Spending freezes associated with meeting wall st expectations
    Irrational customers who only want a freebie and can't be satisfied

    Advice to ManagementAdvice

    Continue focusing in culture and empower managers to drive improvement
    Continue training employees to develop better employees

    Recommends
    Positive Outlook
    Approves of CEO
  11. 4 people found this helpful  

    assistant branch manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Assistant Branch Manager in Charlotte, NC
    Former Employee - Assistant Branch Manager in Charlotte, NC

    I worked at Hertz full-time (more than an year)

    Pros

    the ability to drive different vech.
    paid weekly
    laid back work environment

    Cons

    clean cars in suit
    pay
    management rarely comes to work because they are salary

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