Hertz
3.2 of 5 1,310 reviews
www.hertz.com Naples, FL 5000+ Employees

Hertz Reviews

Updated Apr 16, 2014
All Employees Current Employees Only

3.2 1,310 reviews

                             

64% Approve of the CEO

Hertz Chairman and CEO Mark P. Frissora

Mark P. Frissora

(913 ratings)

55% of employees recommend this company to a friend
1,310 Employee Reviews
Relevance Date Rating
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Review Highlights

Pros:
  • "Tons of opportunity for advancement, a great way to advance your career"
    in 21 reviews
  • "It has help me improve my customer service skills, which are important in any job you have"
    in 44 reviews
Cons:
  • "There is even a recent review from an alleged Location Manager that reads, "Long hours"
    in 210 reviews
  • "Work/life balance is limited in entry-level positions but improves as you promote"
    in 65 reviews
  • Show more review highlights

Reviews

  • Culture & Values
         
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  • Senior Management
         
  • Comp & Benefits
         
  • Career Opportunities
         
  • Approves of CEO

 

Excellent Opportunities

Anonymous Employee (Current Employee)
Alexandria, VA

I have been working at Hertz full-time for more than a year

ProsYou have the ability to drive your own career advancement.
Benefits and perks on all levels is second to none.
Every day is different and never a boring moment.

ConsSome customers present challenging situations.

Advice to Senior ManagementContinue to encourage employee development.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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area manager

Area Manager (Current Employee)
Sarasota, FL

I have been working at Hertz full-time for more than 8 years

ProsBest company EVER !!!
f you like Change here it is

Consnone
this is not a job for the weak at heart

Advice to Senior Managementquick if you work hard

Yes, I would recommend this company to a friend

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Great Company to Grow With

Branch Manager (Current Employee)
Vallejo, CA

I have been working at Hertz full-time for more than 3 years

ProsUnique Training, Great experience, Upward Movement, Fun Place to Work, Team Building Environment, Support from Higher Managers. Competitive compensation and bonus structure.
Hertz is a global company that has opportunities everywhere where you choose to take your career is up to you.

ConsDue to upward movement constantly training and developing the next group, in a way that is not a bad thing just sometimes makes operations a little more difficult in peak times. As with any customer service job you must have a thick skin and a good attitude to succeed in this job.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Great Job

Area Manager (Current Employee)
Pittsburgh, PA

I have been working at Hertz full-time for more than 8 years

Prosits fast paced and very rewarding

Consnothing major, just the normal stuff from a public company

Advice to Senior Managementadvertise in more visible media

Yes, I would recommend this company to a friend

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  • No Opinion of CEO

 

So Far So Good.

SSA (Current Employee)
Chandler, AZ

I have been working at Hertz full-time for less than a year

ProsGreat opportunity for advancement within the Company. Learning how a succesful business works and how to opporate my own branch. Bonus incetives are very nice.

ConsHourly pay should be more based on how much work is actually done and being in a Customer service based job the job can be very stressful at times especially with a short staff and call offs. Managing the office and phones at the same time can be very difficult. Trying to hit sales numbers can be a bit of a challange as well.

Advice to Senior Managementhire more people. Fix the phone issue with possibly an automated system. Raise hourly pay.

No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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Great company to work for

Assistant Banch Manager (Former Employee)
Ahwatukee, AZ

I worked at Hertz full-time for more than 3 years

ProsAllowed me to grow and learn about sales and management
Top notch training
Growth opportunities all over the world not just the US

Consstaffing levels are not growing at the same pace of growth of the company

Advice to Senior ManagementBetter staffing levels

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Hertz = Family!

Branch Manager (Current Employee)
Las Vegas, NV

I have been working at Hertz full-time for more than 10 years

ProsI have been with the company for 10+ years now. Hertz is not just a one division job. From marketing, to customer service to even administration work, working for Hertz is by far a well versed career. Every day is a new experince and the training and background sets you up to be competative in the work force. Hertz embraces the diversity of people, which in turn becomes your family. It has been an honor working for such a great company!!

ConsSome times you come across customers who want to take advantage or want things for "Free", not all guests are "right" but we sure do try to make it so guests leave happy!

Advice to Senior ManagementContinued support and transparancy goes a long way, which so far has been great!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Co-workers are like family!

Title Clerk (Current Employee)
Oklahoma City, OK

I have been working at Hertz full-time for less than a year

ProsWelcoming environment, everyone is included in work functions, great benefit package, no weekends for my particular job, managers want to help you when you need it and not pawn it off for/to others

ConsSo far there have been none I can note.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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The best company to work with

Assistant Branch Manager (Current Employee)
Mentor, OH

I have been working at Hertz full-time for more than 3 years

ProsThis job gives people opportunities to keep moving up with the company. Everyday is different, getting to meet new people, and going to different places, you learn a lot in those days. The employees are always willing to help each other out, and as a team, we do a great job.

ConsThere's not many cons, just that when we are understaffed employees, it's to much for us to handle.

Advice to Senior ManagementThey should hire more people, that way it's less stress and it's more help.

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Over ten 10 years

Ssa (Current Employee)
Muskegon, MI

I have been working at Hertz full-time for more than 10 years

ProsGreat place to begin a career and fantastic benefits, with very decent pay!!!

Consstressful at times but usually a nice place to work :)

Advice to Senior Managementkeep on improvimg the manager employee ratio, support has been improving!!!

Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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Hertz – Why Work for Us?

Who We Are In September of 1918, the pioneer of auto renting, Walter L. Jacobs, at the age of 22, opened a car-rental operation in Chicago. Starting with a dozen Model T Fords, which he repaired and repainted himself… Full Overview

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Glassdoor is your free inside look at Hertz reviews and ratings — including employee satisfaction and approval rating for Hertz CEO Mark P. Frissora. All 1,310 reviews posted anonymously by Hertz employees.