Hertz Reviews

Pros

the pros to working for Hertz are that you get to drive cool cars and rent at reasonable prices when traveling. It's not a traditional office job, you get to be out and about building relationships with people. It's a great way to network. Work with great people and the benefits are good, earning potential due to bonuses are up to you.

Cons

Very long hours, the store is open 11 hours a day and has to be staffed full time dependng on the number of employees and the number of satilite offices you have this can be challenging. Pressure to sell even when you're doing your best month after month one bad month and they jump all over you the standards are high but resources to meet the needs are low. not enough time for professional development or crosstraining.

Advice to Senior Management

I would recomend making more time for professional development, hold in person classes and seminars that people can go to improve themselves and give back to the community participate in community service and provide opportunites for employees to interact all over the city not just at their branch.

Pros

Great Benefit Coverage
Good Pay for Full and Part time employees
Vacation & Sick Time is good
Weekly Pay and
Employee Discount on car rentals

Cons

Poor Management Communication with their employees
Too strict on not so great procedures for sales
Not enough direct supervision
Long hours and heavy work
Not enough employees to hold up the locations
CLEANING CARS!

Advice to Senior Management

If I could say one thing to management, it would be: "Please listen to your employees. When we tell you something is wrong, something is usually wrong!"

Pros

Free car and gas and insurance to managers

Cons

It sucks.. If I could do it again, I wouldve never taken this job. It makes me sad, depressed and the money is a joke. The hours kill you. The only good thing is the people they hire. Alot of nice people stuck in a horrible situation.

Advice to Senior Management

Go back to how it was 5 years ago.

Pros

good management, good staff, very easy

Cons

had to work in any time of weather even snow!

Advice to Senior Management

if you are a hard worker you can advance anywhere

Pros

Several opportunities to advance with company if you are a good worker. We have a great teamwork ethic so it makes it easier to work

Cons

Long hours
Customer Service
Work Holidays
Compensation
Please stop comparing us to our competitions
Pay plans are constantly changing ugh

Advice to Senior Management

The lil guys do all the work and it seems like there is not enough recognition for it. Management can be overbearing at times

Pros

1) Gain excellent experience for inexperienced college graduates. You can learn a lot about an office environment and how to act professional in the face of a lot of adversity. If you can make it here, you will out work others at future jobs and truly shine with your hard work and multi-tasking abilities.
2) A lot of responsibility given within the first few weeks to new employees. MT's will hit the floor running, but learn to deal with a lot of situations that other new graduates will have little experience in doing.
3) Hard working non-management staff members, as many are in their first job after college and work hard to impress their employer as well as help each other through the daily grind.

Cons

There are a lot of cons with this company. The top 5 include:
1) Upper Management does not care about you. You are merely #4215 at location 12345-67 that has a Service Revenue Per Day number of #.##. If you are or aren't meeting the high expectations of your Area Manager, then they probably hate you because you are hurting their bonus. You get your self-paid dry-cleaned clothes messed up daily cleaning cars (especially during the hot summers), are told you must bring your own water because they won't give you a drinking fountain and the bathroom sink is disgusting.
2) Advancing in this company takes an act of God or a strong relationship with upper management. You will work harder than all of your friends that work at different companies, having no personal life with chasing the carrot that feels impossible to catch. Usually outsiders are made Branch Managers while your hard work lands you as an Assistant Branch Manager if you are lucky.
3) The stress from a days work is crippling both mentally and physically. You are asked to do more with less at every turn and are consistently underpaid and under appreciated. You bonuses never make sense because they change every quarter. When the summer ends your hours get cut to the point that you are not sure how you will pay for your bills. You will get upset whenever anyone else talks about their "hard day" at their non-Hertz job because it sounds like a walk through a patch of cotton candy and rainbows compared to a regular day at Hertz.
4) Upper management is so brain washed that they have lost all empathy for human beings that work under them. They will do whatever it takes to make higher bonuses while yelling at you to work harder. It is a matter of an obscene company culture that is fostered by the CEO Mark Frissora.
5) You always feel in danger of losing your job because you aren't selling enough insurance. You get written up monthly for not meeting sales goals and it takes two months of meeting goals to erase one months write up. You try to pick and choose customers to rent to because you don't want them to negatively effect your numbers. It is easier to sell when you are having a good mental attitude, but that is hard to achieve when you are beaten down daily.

Advice to Senior Management

Just care. Just a little bit. Your stepping stones could use a little compassion and a pick me up every once in a while. We work hard and want to impress you, and just a few kind words and a some help every couple of weeks can pay dividends in creating a work environment that is conducive to long term growth and reduced turnover.

Pros

There are some very good people who work there

Cons

The best and brightest will never get promoted. You work long hours and get paid pennies. Don't even think of a work life balance.

Advice to Senior Management

Talk to the people on the front lines. Your area mgrs are a joke,what do they do all day

Pros

Car rental discounts, commission, some of the employees are nice and will help you out. You get a uniform. That's pretty much it.

Cons

This is not the place to work! I mean if you just need a paycheck and don't care where you work, then go ahead. Working at Hertz is all about "playing the game." You will find out what that means if you start working there. On top of that, the job they had me doing was completly 100% different from what they told me during the interview. I did not sign up to work outside barely making any commission b/c the way it's set up it's hard to make any outside. And if you do, it's mostly due to luck. I can't even imagine doing car returns outside during the summer and winter. So, I left. It's amazing how they get away with the things they do. Run, fast!

Advice to Senior Management

Incompetent managers! You guys need to reevaluate this company.

Pros

Vacation and sick policy
Friendly colleagues
Innovation of services

Cons

Regional offices get no attention
Hard to change existing policies
Hard to advance in regional office
Too many redundant reports

Advice to Senior Management

Try to make employees in regional offices feel like they are part of HDQ

Pros

free company car
free gas and car insurance

Cons

You make the company lots of money compared to what you are paid.
There isn't a path for career advancement, you only work for 2.5% more base a yr which is what inflation is.

Advice to Senior Management

pay more competitively and give a path for advancement