Hertz Reviews

Updated July 28, 2015
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3.0
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Hertz President and CEO John Tague
John Tague
2 Ratings

Pros
  • It is a fast-paced environment where key metrics are tracked (in 66 reviews)

  • Great opportunity for advancement within the Company (in 26 reviews)

Cons
  • Low job satisfaction / low pay / limited commission bonuses / bad work-life balance (in 93 reviews)

  • very long hours with minimal pay (in 272 reviews)

More Pros and Cons

25 Employee Reviews

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  1. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Miami, FL
    Current Employee - Anonymous Employee in Miami, FL

    I have been working at Hertz (Less than a year)

    Pros

    Great advancement opportunity and high paced

    Cons

    Poor training and employee moral


  2. Helpful (3)

    What did I get my self into?

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Senior Branch Manager in Miami, FL
    Current Employee - Senior Branch Manager in Miami, FL
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I have been working at Hertz full-time (More than 5 years)

    Pros

    Take home car and not having to pay gas or auto insurance.

    Cons

    Long hours, short staffed 99% of the time, no work/ life balance, days with no lunch breaks or even time to think. And upper management has a callous attitude towards the locations "needs and wants" as to grow the business or have our customers satisfied. No room for advancement to upper level management. The bonus plans keep changing on you without notice. Unrealistic goals and expectations, from upper management who are "OBLIVIOUS" as to even how to hit any of the target goals set on the "business plan". Lack of communication and transparency at all levels top to bottom. You will receive constant threats from upper management who love to make an example out of you in front of others. Not to mention lots of angry and upset customers due to lack of fleet V.S true Demand. Area Managers act as if that is an issues they can't control and will not go out of their way to help allocate you more fleet to meet the customers needs. So end result is you having a bad survey then being held responsible for it, even though its out of you're "control", due to lack of help and fleet.

    Advice to Management

    When you’re the expert, talk like one. Praise publicly and criticize privately Don’t present problems without solutions Be responsive Be the Leader instead of the "BOSS" trying to always show you have power. Listen carefully Show gratitude towards the ones who are in the battle fields daily! Fight to keep everyone a job!


  3. Marketing Coordinator LAMC

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Marketing Coordinator in Miami, FL
    Former Employee - Marketing Coordinator in Miami, FL
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at Hertz full-time (More than 3 years)

    Pros

    Awesome weekly pay, 15 vacation days + 8 sick days and holidays, benefits, cool gifts and treats from GSAs, monthly birthday lunches, stable job. Your favorite part of the day will be talking to GSAs. The job itself is super easy and honestly very enjoyable and fun.

    Cons

    Hertz is going through a major transition still and all bad trickles down to you. The tension in the office is terrible and impossible to work. Its like being in a high school hallway all over again. Everyone is loud and obnoxious not to mention annoying and complaining half the time. Management does not let you grow unless their job is on the line. No one can be trusted. Everyone is sharing secrets right behind you and there are cliques. Your work is not appreciated and you are taken for granted. The money is not worth the treatment. Everyone is uneducated and is only there because of 15+ years of being with Hertz and won't be accepted anywhere else at this point. The location is terrible and hours of traffic to get in and out of there. (corner of nw 12 st and 72 ave next to airport). Every process is beyond old...they JUST got Outlook for emailing and no one knows how to properly work a computer. If you need something done not just related to computers...you have to call someone for that and wait weeks for it to get done.

    Advice to Management

    Let go and move on! Just because things did not happen so easily for you 20 years ago does not mean you have to make it a living hell for those who do work hard. People have left the company and bettered their lives while you are still complaining and moaning about what happened. The favoritism and the best friend situation is annoying and unethical. Don't assume everything is the same as 20 years ago and can get taken care of. IT'S 3 BRANDS NOW. Get a college education at least up to a bachelor's degree to really know what life is and how the world works like today. Management should at least have a master's or working on it. Do not think you can keep people happy with promotions and raises. They are Humans with souls not machines.


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  5. Helpful (4)

    have lost focus on the customer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Location Manager I in Miami, FL
    Current Employee - Location Manager I in Miami, FL
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    I have been working at Hertz full-time

    Pros

    Company car is provided to management

    Cons

    Long lines, no cars and upset customers

    Advice to Management

    Focus on the employee and the customer, not the bottom line


  6. Good experience, not a career for everyone

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Assistant Branch Manager in Miami, FL
    Current Employee - Assistant Branch Manager in Miami, FL
    Recommends
    Negative Outlook
    No opinion of CEO

    I have been working at Hertz full-time (More than 3 years)

    Pros

    Great learning expericence for those fresh out of college, decent benefits, great co-workers... It's super fast faced and the days (and years) go by quickly. Great opportunities to work for your money; a majority of pay is commission and bonus.

    Cons

    One -man show, long hours, work some holidays, high employee turnover, undercompensated, questionable morals throughout the company, hard to get out - you work so much, it would be like a second job looking for a job

    Advice to Management

    Buy new cars more consistently, treat employees like they are valued, pay employees on time, try to foster appreciation even at low levels


  7. Hard work sometimes pays off

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Miami, FL
    Current Employee - Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hertz full-time (More than 5 years)

    Pros

    Freedom to control your office. Bonus pay outs is worth it when you receive it.

    Cons

    Pay employees , and hire people that want to make a career .

    Advice to Management

    Pay employess accordingly what they are promised.


  8. Great experience! Just happy to come to work everyday!

    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager Trainee in Miami, FL
    Current Employee - Manager Trainee in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hertz full-time (Less than a year)

    Pros

    Amazing team, customer from all over the world, sometimes we can drive some very nice car when we are doing a delivery. Improve the network with all the hotel. Even when we are under pressure we still have a great atmosphere in the office!

    Cons

    Always say yes to everybody. Find a solution, no matter what, in a short time.

    Advice to Management

    Better organization ( always have cars ready to go to minimize the waiting time for the customer)


  9. Excellent career move! Exceptional company to be a part of!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Miami, FL
    Current Employee - Branch Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hertz full-time (Less than a year)

    Pros

    A worldwide company that promotes from within with plenty of job opprotunities in all kinds of fields throughout their extensive array of companies. Enviromentally conscious and moving together with the times. Always looking for ways to improve and help their employees to grow and develop. Excellent benefits program. One of the few 500 Fortune companies that offers a pension plan. Definitely a great company to be a part of.

    Cons

    It has its challenging days, pressure funnels down and it's felt everywhere by everyone

    Advice to Management

    Faster, easier process for new employess and thier accesses to the different computer systems. Management training can be improved and an information resource programm could be implemented.


  10. Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Location Manager in Miami, FL
    Current Employee - Location Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hertz full-time (More than 3 years)

    Pros

    Great autonomy to run your own business. You are accountable for your results and rewarded accordingly. You are in control of your career

    Cons

    Communication could be a lot better. Changes are happening very quickly and sometimes faster than the communication can be disseminated


  11. Great place for growth and opportunities

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager in Miami, FL
    Current Employee - Branch Manager in Miami, FL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Hertz full-time (More than 3 years)

    Pros

    Fast track programs, Bonus, Training, flexable, Allways growing, Salary & Bonus + incentives

    Cons

    lots of changes which can be a down side or a + depending on how you look at it.

    Advice to Management

    More clearity needed when things or a process is going to changing



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