Hertz

  www.hertz.com
  www.hertz.com

Hertz Reviews in Miami, FL

Updated July 22, 2014
Updated July 22, 2014
1,804 Reviews
3.3
1,804 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hertz President and CEO John Tague
John Tague
15 Ratings

Review Highlights

Pros
  • Fast paced work environment, never a dull day that sure beats a cubical (in 66 reviews)

  • There is a lot of opportunity for advancement in a short amount of time here at hertz (in 26 reviews)


Cons
  • The company has implemented a work life balance schedule that makes it better for all (in 93 reviews)

  • sometimes there are long hours but also can be a pro due to company being busy (in 272 reviews)

More Highlights

21 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Good experience, not a career for everyone

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Branch Manager in Miami, FL
    Current Employee - Assistant Branch Manager in Miami, FL

    I have been working at Hertz full-time (more than 3 years)

    Pros

    Great learning expericence for those fresh out of college, decent benefits, great co-workers... It's super fast faced and the days (and years) go by quickly. Great opportunities to work for your money; a majority of pay is commission and bonus.

    Cons

    One -man show, long hours, work some holidays, high employee turnover, undercompensated, questionable morals throughout the company, hard to get out - you work so much, it would be like a second job looking for a job

    Advice to ManagementAdvice

    Buy new cars more consistently, treat employees like they are valued, pay employees on time, try to foster appreciation even at low levels

    Recommends
    Negative Outlook
    No opinion of CEO
  2.  

    Hard work sometimes pays off

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Miami, FL
    Current Employee - Manager in Miami, FL

    I have been working at Hertz full-time (more than 5 years)

    Pros

    Freedom to control your office. Bonus pay outs is worth it when you receive it.

    Cons

    Pay employees , and hire people that want to make a career .

    Advice to ManagementAdvice

    Pay employess accordingly what they are promised.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    Great experience! Just happy to come to work everyday!

    • Comp & Benefits
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Trainee in Miami, FL
    Current Employee - Manager Trainee in Miami, FL

    I have been working at Hertz full-time (less than an year)

    Pros

    Amazing team, customer from all over the world, sometimes we can drive some very nice car when we are doing a delivery. Improve the network with all the hotel. Even when we are under pressure we still have a great atmosphere in the office!

    Cons

    Always say yes to everybody. Find a solution, no matter what, in a short time.

    Advice to ManagementAdvice

    Better organization ( always have cars ready to go to minimize the waiting time for the customer)

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    Excellent career move! Exceptional company to be a part of!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Miami, FL
    Current Employee - Branch Manager in Miami, FL

    I have been working at Hertz full-time (less than an year)

    Pros

    A worldwide company that promotes from within with plenty of job opprotunities in all kinds of fields throughout their extensive array of companies. Enviromentally conscious and moving together with the times. Always looking for ways to improve and help their employees to grow and develop. Excellent benefits program. One of the few 500 Fortune companies that offers a pension plan. Definitely a great company to be a part of.

    Cons

    It has its challenging days, pressure funnels down and it's felt everywhere by everyone

    Advice to ManagementAdvice

    Faster, easier process for new employess and thier accesses to the different computer systems. Management training can be improved and an information resource programm could be implemented.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Location Manager in Miami, FL
    Current Employee - Location Manager in Miami, FL

    I have been working at Hertz full-time (more than 3 years)

    Pros

    Great autonomy to run your own business. You are accountable for your results and rewarded accordingly. You are in control of your career

    Cons

    Communication could be a lot better. Changes are happening very quickly and sometimes faster than the communication can be disseminated

    Recommends
    Positive Outlook
    Approves of CEO
  7.  

    Great place for growth and opportunities

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Miami, FL
    Current Employee - Branch Manager in Miami, FL

    I have been working at Hertz full-time (more than 3 years)

    Pros

    Fast track programs, Bonus, Training, flexable, Allways growing, Salary & Bonus + incentives

    Cons

    lots of changes which can be a down side or a + depending on how you look at it.

    Advice to ManagementAdvice

    More clearity needed when things or a process is going to changing

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Fast pace and challenging

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager in Miami, FL
    Current Employee - Branch Manager in Miami, FL

    I have been working at Hertz full-time (more than 5 years)

    Pros

    Enjoy interacting with customers and developing relationships with accounts. Also working as a team to help the success of the branch

    Cons

    Sometimes can be overwhelming and difficult to make sure things go as planed. Need to be able to adjust to the demand and be creative to get things done.. lots of administrative work needs to be done on daily basis and is time consuming while you are trying to handle the front office. Company seems to micro manage a lot more than they used to. Compensation plan is confusing.

    Advice to ManagementAdvice

    Motivation by using fear causes more stress and less resets. Find better ways to motivate.

    Recommends
    Neutral Outlook
    No opinion of CEO
  9.  

    Very Satisfied Employee

    Current Employee - Customer Service Representative in Miami, FL
    Current Employee - Customer Service Representative in Miami, FL

    I have been working at Hertz full-time (less than an year)

    Pros

    Very Good Learning Experiences and Uncapped Commission

    Cons

    The downsides of working here is not enough cars on holidays

    Recommends
    Positive Outlook
  10.  

    Long hours, frustrating, but good pay and promotion from within.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Management Associate in Miami, FL
    Current Employee - Management Associate in Miami, FL

    I have been working at Hertz full-time (more than an year)

    Pros

    Compensation, Overtime, Sales Experience, Gain experience in management and customer service. Learn how to run a business. Learn about and drive all kinds of cars. Hertz turns you into a wheeler and dealer, a seasoned salesperson. At first you are a wad of cookie dough and after 6 months to a year, you're carved out of wood. Nothing fazes you after you get used to being screamed on a regular basis, constantly negotiating deals and prices and difficult Stressful situations. In general work is stressful since you're constantly running but feel this has been a huge growth experience. You either naturally move up or move out so this provides for constant openings and therefore opportunities to advance in the company. Some Sales reps and managers make crazy bank with bonuses and commission. This aspect of the job, especially during high-season can be very enticing and rewarding.

    Cons

    Many times without enough cars to meet demand. Cost-Cutting, stingy company culture. Cleaning Cars. Short-staffed frequently. Phone ringing while another person is on hold and you're doing a rental. Screaming customers because Hertz doesn't have their car or no car at all. It is frustrating to see so much potential for the company squandered. To make customers wait 30, an hour, 2-3 hours for their car they had reserved. Being yelled at and not being able to adequately plan and prepare for your business day because you don't have the inventory or personnel.

    Advice to ManagementAdvice

    Stop trying to minimize expenses and realize a lower fleet utilization allows the business to handle fluxes in demand. (Seinfeld episode: I have a reservation but you don't have any cars) Hire more people to handle operations properly and be able to provide better customer service and a better experience for the customers and the employees.

    Recommends
    Positive Outlook
    Disapproves of CEO
  11.  

    Great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Miami, FL
    Current Employee - Manager in Miami, FL

    I have been working at Hertz full-time (more than 5 years)

    Pros

    Exciting, fast paced working environment......good vacation and other benefits

    Cons

    None to list at this time

    Advice to ManagementAdvice

    None to list at this time

    Recommends
    Positive Outlook
    Approves of CEO

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