Hertz

www.hertz.com

Hertz Reviews in Minneapolis, MN

6 Reviews
2.4
6 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hertz President and CEO John Tague
John Tague
6 Ratings

Review Highlights

Pros
  • Fast paced work environment, never a dull day that sure beats a cubical (in 66 reviews)

  • There is a lot of opportunity for advancement in a short amount of time here at hertz (in 26 reviews)


Cons
  • The company has implemented a work life balance schedule that makes it better for all (in 93 reviews)

  • sometimes there are long hours but also can be a pro due to company being busy (in 272 reviews)

More Highlights

6 Employee Reviews Back to all Reviews

Sort: Popular Rating Date
  1.  

    Opportunity through Achievment!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Manager in Minneapolis, MN
    Current Employee - Area Manager in Minneapolis, MN

    I have been working at Hertz full-time (more than a year)

    Pros

    It is an absolute breath of fresh air to be employed by a company that promotes based on achievment. Working for Hertz allows the ambitious, results oriented professional to thrive. This culture nutures "Outside of the Box" solution based thinking. The opportunities are abound and obtainable.

    Cons

    Continous Changing of the bonus structure that is already too complicated and at times confusing.

    Advice to ManagementAdvice

    Invest in localized recruiting and a locally based trainers.

    Recommends
    Positive Outlook
    Approves of CEO
  2. 2 people found this helpful  

    Poor culture and leadership

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Senior Branch Manager in Minneapolis, MN
    Former Employee - Senior Branch Manager in Minneapolis, MN

    I worked at Hertz full-time (more than 8 years)

    Pros

    Lots of young people. I enjoyed working as a team. Good place for an entry level person who wants to learn sales and operations.

    Cons

    Management told all higher level employees that they need to right positive reviews on this site. Very reactive company. They follow what the competition does and the Off Airport market has been going downhill.

    Advice to ManagementAdvice

    Empower your employees. Pay the monthly bonuses on time.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  3.  

    Stuck

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Minneapolis, MN
    Current Employee - Customer Service Representative in Minneapolis, MN

    I have been working at Hertz full-time (more than 5 years)

    Pros

    Big company. Room to grow.

    Cons

    Minimal help from management. low pay.

    Advice to ManagementAdvice

    Work with your employees make sure everyone is on the same page. Don't micro manage.

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
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  5. 1 person found this helpful  

    Hertz may be alright but stay away from this location.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Location Manager I in Minneapolis, MN
    Former Employee - Location Manager I in Minneapolis, MN

    I worked at Hertz full-time (more than a year)

    Pros

    Company car, freedom to just drive off site if you need a breather

    Cons

    Long hours (minimum 9 hours per shift), no sick days, definitely no recognition for a job well done

    Advice to ManagementAdvice

    Be realistic with your expectations of managers and take into account the happiness of all staff

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  6. 3 people found this helpful  

    Not what I expected

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Customer Service Representative in Minneapolis, MN
    Current Employee - Customer Service Representative in Minneapolis, MN

    I have been working at Hertz full-time (less than a year)

    Pros

    -The job itself is fairly easy

    -Good discount on cars

    -Working at the airport you meet some interesting people

    Cons

    -There is no work/life balance. You'll be scheduled for 40 hours off the bat, but then they'll tack on 4 extra hours to almost every day you're scheduled and force you to come in for 8 hours on your days off. I haven't had a day off in over a month and work 70+ hours every week.

    -The sales goals are extremely unrealistic and are hit by 20% or less of employees on a monthly basis

    -The managers are unforgiving when making the schedule and do not seem to care if you have any personal events going on

    -Your job is constantly being threatened by the managers. Their idea of motivation is to let you know you'll be in the unemployment line if you don't step it up. There's no positive reinforcement to speak of, and you're never, EVER congratulated for doing a good job.

    Advice to ManagementAdvice

    Stop being so hypocritical. It's not fair to give someone a hard time about their sales numbers when nobody ever has enough time to recharge their batteries because they're at work all the time. Also, try to act like you care about the employees instead of hanging them out to dry all the time. Lastly, there needs to be more balance in this company. All the managers give themselves nice cushy schedules and work all the regular employees down to the bone. A little more disparity would be great.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  7. 1 person found this helpful  

    Long hard hours, numerous challenges, potential reward.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Senior Location Manager II in Minneapolis, MN
    Former Employee - Senior Location Manager II in Minneapolis, MN

    I worked at Hertz

    Pros

    If you enjoy a fast paced, competitive environment, where every day presents new challenges, this is the place. Compensation is fair and bonus opportunities abound, quarterly and annually.

    Cons

    The industry is experiencing the worst economic conditions in its history as it depends on business and discretionary spending through the travel industry. Yes, this can be said for all business and industry at the present, but fleet expence that continues to rise vs.competitive pricing that doesn't support that expence, can't provide a very favorable outlook for managers and employees. Manpower reductions are the principle way that the company has chosen to offset expence.
    Long hours and problematic customer service issues will face the location managers, creating a very "reactive" approach to their day. Due to the crisis in the used car market, fleet will age at a pace never seen before resulting in high mileage units that will not meet customer expectations. Bonus calculations are determined by customer satisfaction and profitability metrics, making this a difficult challenge at best.

    Advice to ManagementAdvice

    Take care of those that serve the company and customers on the front line. Understand and reward their creativity daily. Be certain they understand their value in a positive way.

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