Hertz Reviews

Updated March 31, 2015
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3.1
1,942 Reviews
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Hertz President and CEO John Tague
John Tague
73 Ratings

Pros
  • Fast paced work environment, never a dull day that sure beats a cubical (in 66 reviews)

  • There is a lot of opportunity for advancement in a short amount of time here at hertz (in 26 reviews)

Cons
  • The company has implemented a work life balance schedule that makes it better for all (in 93 reviews)

  • sometimes there are long hours but also can be a pro due to company being busy (in 272 reviews)

More Pros and Cons

Employee Reviews

Sort: Popular Rating Date
  1. The people and the co workers were great and the management was nice.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - On Lot Transporter in Detroit, MI
    Former Employee - On Lot Transporter in Detroit, MI

    I worked at Hertz full-time (more than 3 years)

    Pros

    Rental Discounts, Driving new cars, Taking customers to the airport.

    Cons

    Don't have none Cons that i can remember.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful

    Hertz is a great place to start once you graduate college, but not a place to spend your entire life.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager Associate in Spartanburg, SC
    Current Employee - Manager Associate in Spartanburg, SC

    I have been working at Hertz full-time (less than a year)

    Pros

    Salary is better than you would expect once bonuses and overtime are factored in. Training is very useful. The employees I work with are always fun to be around.

    Cons

    Too much focus on sales numbers. Hertz is a little misleading when it comes to the training program.

    Advice to ManagementAdvice

    Focus less on just sales numbers, and more on everything that the employees do to make a branch run smoothly. A good salesman does not necessarily make a good manager.

    Recommends
    Positive Outlook
    Approves of CEO
  3. My experience has been great. Able to move up fast in the company while gaining great sales and management experience.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Manager in Kingston, NY
    Current Employee - Assistant Manager in Kingston, NY

    I have been working at Hertz full-time (less than a year)

    Pros

    Gaining great experience in sales and management in a fast paced environment with the ability to work on your own and learn fast. The opportunity to make money is there with extensive bonus structures.

    Cons

    Long days can get tiresome. base pay can be better.

    Advice to ManagementAdvice

    No advice keep doing what you're doing.

    Recommends
    Positive Outlook
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  5. 1 person found this helpful

    Very fast paced, work a lot of hours, you get to play with cars

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hertz full-time

    Pros

    Hertz has a ton of room for advancement. It basically starts you at branch manager trainee, then manager assistant, assistant branch manger, then branch manager. It continues going up but it takes a while to get higher than a branch manager. The overtime was good til they stopped giving as much. It teaches you truly how to run a business. The benefits are pretty good

    Cons

    The pay is not the greatest at $12/hour for everything we do. If your replacement numbers are not good they will fire you. There's A LOT of shady people that work within the company unfortunately. You will work 6 days a week.

    Recommends
    Positive Outlook
  6. This job requires inside and outside work. You don't know from one day to the next if you will be inside or outside.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Counter Sales Representative in Louisville, KY
    Current Employee - Counter Sales Representative in Louisville, KY

    I have been working at Hertz full-time (less than a year)

    Pros

    There is usually lots of overtime.

    Cons

    Management is terrible. Pay is low. The union rules everything.

    Advice to ManagementAdvice

    Learn to appreciate your people.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  7. Service agent

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hertz

    Pros

    learned a lot from dealing with customers on a day to day basis

    Cons

    Dealing with rude customers, and stress of not having enough vehicles in

    Recommends
    Neutral Outlook
    Approves of CEO
  8. A company on the rebound.

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hertz

    Pros

    While many stumbles over the last few years, the feeling of positive change and management alignment is becoming increasingly clear.

    Cons

    We have a lot of work to fix the issues of former leadership. It will be a tough haul for a while

    Recommends
    Positive Outlook
    Approves of CEO
  9. Quality technology with very professional people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Regional Manager in New York, NY
    Former Employee - Regional Manager in New York, NY

    I worked at Hertz full-time (more than 10 years)

    Pros

    Excellent teamwork with fellow employees.

    Cons

    Sr. Mgmt too rigid

    Advice to ManagementAdvice

    Listen to all employees not just Sr Mgmt Level.

    Recommends
    Neutral Outlook
  10. This is a great company to work for.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales Coordinator in Chico, CA
    Current Employee - Sales Coordinator in Chico, CA

    I have been working at Hertz part-time (less than a year)

    Pros

    Closed weekends and good weekly hours.

    Cons

    The online learning is time consuming.

    Recommends
    Positive Outlook
    Approves of CEO
  11. 6 people found this helpful

    Don't believe the 3+ star Koolaid reviews!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Area Maintenance Manager in New York, NY
    Current Employee - Area Maintenance Manager in New York, NY

    I have been working at Hertz full-time (more than 10 years)

    Pros

    Beyond the company vehicle you sell your soul for, the remaining benefits are average for a large corporation.

    Cons

    This is an ego centric company from the top down (The new CEO is not much better). Hertz purchaced a profitable company (DTAG) and instead of learning anything chose to push it's dishonorable financial practices and CEO/Executive worship even further.
    Job cuts, Field Management incentive bonuses cut and some ambiguous bonus plan put in place that I think is based off the cycle of the tides.
    Unrealistic expectations put on field management with little to no support from the Regional level up. ALL Field Managers (counter, car wash, maintenance, etc.) get it from all sides. Upset customers with long lines, overbooked and aging fleet. Upper Management with unrealistic expectations and no clue. Then tired and frustrated field employees who blame all management for the lack of support and direction.

    Advice to ManagementAdvice

    STOP THIS DESTRUCTIVE CULTURE YOU HAVE CREATED! People are encouraged to throw each other under the bus for survival and it seems the best at it get promoted. Your $$$$ comes from the front line employees and Management NOT from the HQ and Regional offices. Learn what challenges the locations are facing. Constantly changing unobtainable goals and threats will not save this company.
    Focus on your field employees who don't really care how great the new HQ is looking (really, a webcam on the intranet site so everyone can watch it get built!?!?) You all need to put your egos in check.
    It is definitely obvious where your real focus and loyalty is.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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