Hertz
3.3 of 5 1,548 reviews
www.hertz.com Estero, FL 5000+ Employees

Hertz Reviews

Updated Jul 6, 2014
All Employees Current Employees Only

3.3 1,548 reviews

                             

66% Approve of the CEO

Hertz Chairman and CEO Mark P. Frissora

Mark P. Frissora

(1,077 ratings)

57% of employees recommend this company to a friend
1,548 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "The environment is fast-paced, high energy and the management team here in the St"
    in 59 reviews
  • "There is a lot of opportunity for advancement in a short amount of time here at hertz"
    in 24 reviews
Cons:
  • "sometimes there are long hours but also can be a pro due to company being busy"
    in 246 reviews
  • "Work/life balance is limited in entry-level positions but improves as you promote"
    in 68 reviews
  • Show more review highlights

Reviews

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    your sales is the only way you advance

    Manager Trainee (Current Employee)
    Orlando, FL

    Prosfun work and good people

    Conslow pay, long hours (50-60 avg)

    Advice to Senior Managementless politics in promotions would be nice

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    Great for Environment

    Anonymous Employee (Current Employee)

    Pros*Learning how to sell
    *Open door policy
    *Tuition Reimbursement
    *Competitive environment

    Cons*Customer service fluctuates
    *Monthly bonuses are almost nonexistent

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    A Great Company to Work for

    Express Rent Sales Specialist (Current Employee)
    Phoenix, AZ

    ProsHertz offers a lot to their employees including benefits and paid time off and they even pay you to have your birthday off. There is also a lot of opportunity to move around inside of the company since they are global.

    ConsThe only con is that the shift bids are based on seniority and not on production so there is a chance that you might get a shift that you don't like but there is more than one way to swap out of that shift and they usually try to work with you and accommodate you.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Hertz Director, Employee Engagement responded to this review Jun 24, 2014 EditDelete
    Thank you - Express Rent Sales Specialist in Phoenix, AZ - for your review. We really appreciate the work that you do for the company and its customers.
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    • Culture & Values
           
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    It's a fickle kool aid should you decide to drink it

    Senior Branch Manager (Former Employee)

    ProsThere a definitely opportunities to grow if you are willing to work hard

    ConsWork life balance and the pay is terrible. Don't ever depend on a bonus.

    Advice to Senior ManagementBetter work life balance and increase wages.

    No, I would not recommend this company to a friend

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    1 person found this helpful  

    Honest, Hardworkers Need Not Apply to HLE Branch Manager Trianee Position

    Branch Manager Trainee (Former Employee)
    Boston, MA

    ProsIf you're in serious need of income, the base pay will help you pay your bills at the least.

    ConsComplete dishonestly with customers about products they most often dont need if they have car insurance. Cars are barely up to safety code. Managers are more concerned about revenue that customers safety in vehicles. Bare minimum training. If you're naturally deceptive and lazy, you will fit in perfect with the company. Tell customers and auto body shops several lies a day regarding car availability and cost of car rentals. Most branch managers are over worked and are on somw type of medication to keep them moving.

    Advice to Senior ManagementCreate products that actually benefit customers, do not encourage employees to mislead in order to make a sale. Provide applicable training.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    It was ok.

    Customer Service Representative (Former Employee)
    Charlotte, NC

    ProsI had as much overtime as I wanted. I got a regular raise. The discounted rentals.

    ConsThey say they promote within but they don't, they try to make you do everyone else's job and don't want to pay you mode for it.

    Advice to Senior ManagementMaybe if you got rid of some of those managers then yall wouldn't have these problems.

    Yes, I would recommend this company to a friend

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    Opportunity for young professionals

    Assistant Branch Manager (Former Employee)
    Savannah, GA

    ProsI worked at hle branch as assistant manager..

    In manager trainee program with right guidance u can learn a lot..get to drive different cars..if u have good sales unbias on promtions..good customers and for being retail job not too taxing...a lot of training

    ConsHard sales goals...cleaning cars...if u have bad branch mgr may not learn enough...if bad srpd no job

    Advice to Senior ManagementOutdated manager trainee program

    No, I would not recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Hertz is now trying to squeeze blood out of a turnip. Not the company that it use to be.

    Location Manager (Former Employee)

    ProsIf you are young and out of college looking for something, because they seem to only hire very young managers.

    ConsConstantly understaffed and told "why didn't you get it done". Upper management sets unrealistic goals without having a clue themselves. If you happen to reach the goal by accident - not to worry, they will raise it more. They have a habit of chewing up staff and spitting them out, and they only promote their friends.

    Advice to Senior ManagementHairspray needs to stop running the company like a sweatshop, and admit that lighthouse is not working out too well.

    No, I would not recommend this company to a friend

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    3 people found this helpful  

    Eh

    Branch Manager (Current Employee)

    ProsQuick growth. Pretty okay pay

    ConsSales is the only thing that determines promotions. No management experience is required. Upper management is no help.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    3 people found this helpful  

    They own you

    Branch Manager Trainee (Current Employee)

    ProsGreat benefits from the company. Probably the best benefits package of any in the industry. Healthcare is top notch, retirement and other compensation is comparable to competitors.

    ConsThey will work the manager to death. The first job of the manager is running the business, making sure that all the staff is performing to their peak potential, and foremost taking care of the customers. Hertz Equipment Rental believes that the manager's first duty is to complete spreadsheets and spend hours each week on useless conference calls. Take the job and you will realize that you should have went into sales with the company. The Branch Manager is expected to perform all of their duties plus those of others. The company promises the world but delivers the septic tank.

    Advice to Senior ManagementGive the managers freedom to manage. Time spent in the office sitting in front of a computer filling out useless spreadsheets is a waste of time. Conference calls rehashing information just to hear yourself talk is a waste of everyone's time. Ask the managers what they need to be more efficient instead of having someone that has never done the job tell them what to do.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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Hertz – Why Work for Us?

Who We Are In September of 1918, the pioneer of auto renting, Walter L. Jacobs, at the age of 22, opened a car-rental operation in Chicago. Starting with a dozen Model T Fords, which he repaired and repainted himself… Full Overview

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