Hertz

www.hertz.com

Hertz Reviews

Updated February 28, 2015
Updated February 28, 2015
1,886 Reviews
3.3
1,886 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hertz President and CEO John Tague
John Tague
51 Ratings

Review Highlights

Pros
  • Fast paced work environment, never a dull day that sure beats a cubical (in 66 reviews)

  • There is a lot of opportunity for advancement in a short amount of time here at hertz (in 26 reviews)


Cons
  • The company has implemented a work life balance schedule that makes it better for all (in 93 reviews)

  • sometimes there are long hours but also can be a pro due to company being busy (in 272 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Love the environment, the people I work with but, disappointed with salary and no cars.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Sales and Service Associate
    Current Employee - Sales and Service Associate

    I have been working at Hertz full-time (more than a year)

    Pros

    The training is amazing, and very structured. The sales are fun and the bonuses are nice as long as you are selling and bring in a lot of revenue. The people you work with and the environment in the office is great. I have my AM and GM in my office and they are amazing. They are the kind of bosses that you can come to and discuss anything, whether its work related or personal and it's even more motivating to have them in the office with you!

    Cons

    Short staffed, low pay, super long hours, never any cars therefore you are getting screamed at by customers which takes a toll on your emotions. The company will let you book reservations even when cars aren't available, you aren't allowed to say no.

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    Fast pace career oriented position

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Assistant Branch Manager
    Current Employee - Assistant Branch Manager

    I have been working at Hertz

    Pros

    motivating pay scale. branches have high independence.

    Cons

    Long hours, harsh work environment for under staffed locations.

    Advice to ManagementAdvice

    Keep the focus on the front lines. That's where you make your money.

    Recommends
    Positive Outlook
    Disapproves of CEO
  3.  

    Great pay and colleagues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - FNOL Senior Analyst in Oklahoma City, OK
    Former Employee - FNOL Senior Analyst in Oklahoma City, OK

    I worked at Hertz

    Pros

    They pay what you are worth, great benefits and hire quality people.

    Cons

    Under qualified supervisors are sometimes clueless to their job duties and need training from their employees.

    Advice to ManagementAdvice

    Make internal upward movement more accessible

    Recommends
    Negative Outlook
    No opinion of CEO
  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5.  

    Awesome part time job

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Transporter in Union, NJ
    Current Employee - Transporter in Union, NJ

    I have been working at Hertz

    Pros

    Hours are extremely flexible and management and co-workers all work well together!!

    Cons

    No designated lunch breaks for part timers.

    Advice to ManagementAdvice

    Increase the wage for transporters

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    A good place to work

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hertz full-time (more than 5 years)

    Pros

    Great vacation package, and wonderful people to work with.

    Cons

    Having to work odd hours.

    Advice to ManagementAdvice

    Need more follow through.

    Recommends
    Neutral Outlook
  7.  

    Great teamwork atmosphere, enjoyed going to work everday. Good training in customer service skills.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Domestic Reservations Agent in Oklahoma City, OK
    Former Employee - Domestic Reservations Agent in Oklahoma City, OK

    I worked at Hertz

    Pros

    Many opportunities for advancement, fair pay raises, many shifts to choose from,at Res Center.Made many good friends.

    Cons

    Seniority based bidding for shift and vacation scheduling...Could not get Christmas week off for many years.

    Recommends
    Positive Outlook
    Approves of CEO
  8.  

    Great Team environment

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Recruiting Manager in Park Ridge, NJ
    Current Employee - Recruiting Manager in Park Ridge, NJ

    I have been working at Hertz full-time (more than 5 years)

    Pros

    Great growth opportunity
    Great management team

    Cons

    Work load can sometimes be a challenge.

    Advice to ManagementAdvice

    none

    Recommends
    Positive Outlook
    No opinion of CEO
  9.  

    Renting and preparing cars for rental as well as check ins.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager Trainee in San Marcos, TX
    Current Employee - Branch Manager Trainee in San Marcos, TX

    I have been working at Hertz full-time (more than 3 years)

    Pros

    Very social business with much interaction with customers. Very rewarding as well as providing challenge.

    Cons

    Dealing with very irate customers handling billings and insurance claims as well as body shop problems.

    Advice to ManagementAdvice

    Extreme follow up and coordination keeping our equipment in top repair is crucial. We use printers, computers and other equipment constantly as well as keeping rental units in top repair.

    Recommends
    Positive Outlook
    Approves of CEO
  10.  

    Branch Manager

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hertz

    Pros

    Great Company to work for, lots of perks and experience with management

    Cons

    Customer service, hard to please each customer.

    Recommends
    Positive Outlook
  11. 2 people found this helpful  

    Branch Manager...avoid Hertz if you can

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Branch Manager
    Current Employee - Branch Manager

    I have been working at Hertz

    Pros

    - Clear cut metrics are laid out to get promoted
    - Allow branch managers to run their locations freely
    - Company car, gas, good bonus incentives for managers depending on the branch
    - Good overall sales, customer service, and account management experience

    Cons

    - Most branches are under staffed
    - Newer employees see the staffing and are demotivated
    - Upper management does not meet with branch managers enough
    - Long hours
    - Deal with crazy customer complaints
    - Fleet is awful...high mileage cars everywhere

    Advice to ManagementAdvice

    Sit down and talk with your branch managers more often...take their input seriously..do not have unrealistic expectations especially when staffing is inadequate. Get the fleet to be comparable with Enterprise...too many high mileage cars...it's demotivating to the staff actually cleaning and renting vehicles off airport.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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