Hertz Reviews

Updated September 1, 2015
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2.9
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Hertz President and CEO John Tague
John Tague
197 Ratings

Pros
  • It is a fast-paced environment where key metrics are tracked (in 66 reviews)

  • Great opportunity for advancement within the Company (in 26 reviews)

Cons
  • Low job satisfaction / low pay / limited commission bonuses / bad work-life balance (in 93 reviews)

  • very long hours with minimal pay (in 272 reviews)

More Pros and Cons

2,309 Employee Reviews

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  1. Helpful (2)

    Location Operations Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Location Manager in Naples, FL
    Current Employee - Location Manager in Naples, FL
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Hertz (Less than a year)

    Pros

    Professional skilled workforce Benefits

    Cons

    Union shop makes it challenging to build a hertz loyal team


  2. Great Start!

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Branch Manager Trainee
    Current Employee - Branch Manager Trainee
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good career start for young graduates.

    Cons

    Lots of hours but that's just how work is sometimes. Money is money

    Advice to Management

    Great support system. Keep helping each other out it will only benefit in the future.


  3. It was an awesome jobs

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Flex Representative in Portland, ME
    Former Employee - Flex Representative in Portland, ME
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at Hertz full-time (More than a year)

    Pros

    Really good co-workers, easy job, make commission as well, easy going management, discounts on cell phones, car rentals, and hotels, also really good car purchase program

    Cons

    There are some cons just like any job. Some of them include disrespectful customers, fast paced environment, cleaning excessively dirty cars, and trying to run a mile a minute


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  5. Fast paced and I learned a lot.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Area Manager in Salinas, CA
    Former Employee - Area Manager in Salinas, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hertz full-time (More than a year)

    Pros

    As a manager you get to drive one of the company cars at all time including when you travel out of town. When you work off-airport the hours are good which is unusual in a retail environment. A lot of great people to work with and learn from.

    Cons

    The majority of your time is spent managing fleet and moving cars around. The company overbooked a great deal which can be stressful for the branch staff. The company also runs many branches with Assistant Managers or Manager Trainees which puts a lot of extra work on them for a lot less pay and no car privilege. This is not a great structure and leads to numerous problems. The company also only hires those with college degrees for management positions which can be limiting in the hiring process, and there are numerous hoops to jump through for a promotion.

    Advice to Management

    Take a look at the cons in my review. Something needs to be done about the structure, training, hiring, and promotion processes. Also you must train your future manager on more than just operations...provide them with leadership skills and training. These kids are clueless about leading others.


  6. Administrative Assistant

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Administrative Assistant in Miami Beach, FL
    Current Employee - Administrative Assistant in Miami Beach, FL
    Doesn't Recommend
    Neutral Outlook

    I have been working at Hertz full-time (More than 8 years)

    Pros

    Well-known company. Good employee benefits. Overall good work environment.

    Cons

    Lots of changes resulting from merge with Dollar & Thrifty and the moving of headquarters and corporate employees to Estero, Florida

    Advice to Management

    Establish well -defined actions plans.


  7. Helpful (1)

    No work and life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Regional Manager in Redondo Beach, CA
    Former Employee - Regional Manager in Redondo Beach, CA
    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

    I worked at Hertz full-time (Less than a year)

    Pros

    The people are very friendly and teamwork is definitely at the forefront of everything they do. The take home cars for managers is a nice.

    Cons

    There is a constant pressure for managers to dedicate every minute of their life to the company. A 60 hour work week is seems like the minimum. The car perk does not make up for the small wages and hours they require you to work. Decisions always come from the top down and seem knee jerk in nature. The company only seems to care about what the current situation is and never how it effects them in the long run.


  8. Helpful (1)

    Sell Sell Sell

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Associate in Philadelphia, PA
    Current Employee - Sales Associate in Philadelphia, PA
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I have been working at Hertz (More than a year)

    Pros

    full time gets salary and benefits. usually can work

    Cons

    You will eat, sleep, and breathe hertz. Will work 6 days a week if full time. Many times locations are under staffed. Very high turnover. Few people actually move up. will be intimidated with dismissal if numbers are not up to company standard.

    Advice to Management

    do more to empower employees, do a better job of grooming talent rather then let them leave.


  9. great starting point

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Vehicle Service Attendant in Milwaukee, WI
    Former Employee - Vehicle Service Attendant in Milwaukee, WI
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    friendly environment , great management , worked there for solid 2 years .

    Cons

    working out door in cold weather


  10. Helpful (2)

    Be ready to work HARD

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - ABM in Dallas, TX
    Former Employee - ABM in Dallas, TX
    Doesn't Recommend
    Negative Outlook
    Approves of CEO

    I worked at Hertz full-time (More than 3 years)

    Pros

    Awesome team in area, get to drive different cars, OT available I'd you need it, business operations experience gained

    Cons

    Washing cars in 100+ degree heat all day in dress clothes, bonus structure always changing , now with promotions to ABM or BM, it is about 1/3 of what it used to be and you are doing twice the work since utilities were laid off. Not fair that portions if the bonus are calculated at an area level vs. a branch level. Same branches each month "carry" the area while other branches have consistently lower numbers yet still make a bonus.

    Advice to Management

    Pay the managers and the ABMs for the hard work that they do. And if a branch isn't helping contribute to bonuses make that branch accountable . have a quicker hiring process without compromising quality to help with MASSIVE understaffing. Get cars over 40k miles permanently off the road ASAP


  11. Helpful (1)

    Branch Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee
    Recommends
    Positive Outlook

    I worked at Hertz full-time

    Pros

    Get to interact with new people, gain knowledge of car repair business, always networking with existing and new accounts.

    Cons

    Lots of hours, few resources given to truly excel at management, unattainable sales numbers.

    Advice to Management

    Get back to providing true customer service, keep quality employees happy and give more opportunities for advancement.



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