High Point Treatment Center

  www.hptc.org
  www.hptc.org
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High Point Treatment Center Reviews

Updated April 14, 2014
Updated April 14, 2014
6 Reviews
1.8
6 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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Daniel S. Mumbauer
2 Ratings

Employee Reviews

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  1.  

    stressful, fast paced.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Masters Level Clinician  in  Brockton, MA
    Current Employee - Masters Level Clinician in Brockton, MA

    I have been working at High Point Treatment Center full-time for more than a year

    Pros

    I love the work with the clients and my co workers. health benefits are good. great learning experience

    Cons

    misled during interview as to days off and policies of agency. was promised supervision towards my license which took 5 months to secure since my clinical director/supervisor was not qualified . low pay and micro management by clinical director. pits staff against each other. 100 % of the clinical staff is seeking other work. filing a grievance brings retaliation.

    Advice to ManagementAdvice

    in ten months I saw a 90% turnover due to poor management and supervision on the unit level. pay more attention to quality staff than the bottom line. replace ineffective supervisors/directors with poor retention rates

    Doesn't Recommend
    No opinion of CEO
  2.  

    Something is seriously wrong with this agency

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Case Manager
    Current Employee - Case Manager

    I have been working at High Point Treatment Center full-time for more than 5 years

    Pros

    Developed some great relationships with co-workers, increased knowledge of addiction/psychiatric illness, working with people

    Cons

    TERRIBLE pay- I am college educated and have almost completed a graduate degree. I make less than the average salary for an individual with ONLY a high school diploma in the state of MA. New employees with little to no experience / less education have been hired at a higher rate of pay than those that have been there longer with more experience/education. Required to be a salaried employee, even though it is often necessary to stay late to finish the required work. Unwilling to pay employees overtime. There is a VERY high turnover rate for staff, including managers. Limited support from management to address staff concerns or problems. Unsafe working environment at times due to being understaffed, patients under the influence of illicit drugs, no security.

    Advice to ManagementAdvice

    You are losing quality employees. Patient care suffers when your strongest staff members move on to other facilities with better pay and more professional working environment. Employee satisfaction increases productivity. Having qualified, competent employees may require an increase in pay, but overall will make for a more successful, safer treatment experience. More support from management and upper management may also help to improve employee satisfaction.

    Doesn't Recommend
    Disapproves of CEO
  3.  

    We intentioned but not well actualized

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Nurse Practitioner
    Current Employee - Nurse Practitioner

    I have been working at High Point Treatment Center full-time for more than a year

    Pros

    Commitment to serving people with addiction

    Cons

    Executive management can play games and hurt their staff.

    Advice to ManagementAdvice

    Stop pitting staff against each other.

    Recommends
    Neutral Outlook
    Disapproves of CEO
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  5.  

    Another Lesson Learned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Staff Nurse  in  Brockton, MA
    Former Employee - Staff Nurse in Brockton, MA

    I worked at High Point Treatment Center full-time for more than a year

    Pros

    I can think of very few pros. Helping clients that truly needed it and advocating for their needs was rewarding.

    Cons

    Poor management. Mismanagement. Low pay. Horrible benefits. Low staff morale. This place (Brockton Campus) is barely up to fire code. Clients are given horrible accomodations. They are over the DPH bed-limit by putting cots in every room. There is not enough medical equipment to properly care for the clients in detox. The place is short-staffed and there is minimal flexibility with your schedule.

    Advice to ManagementAdvice

    Communicate with staff openly, not critically. Don't set unrealistic expectations and acknowledge their hard work.

    Doesn't Recommend
    Negative Outlook
  6. 1 person found this helpful  

    A lesson learned

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Clinician
    Former Employee - Clinician

    I worked at High Point Treatment Center

    Pros

    I had a good immediate supervisor

    Cons

    Upper management has some odd expectations of line staff as well as a general disregard for suggestions to improve services. High staff turnover rate.

    Advice to ManagementAdvice

    Clinician's ability to bill for services brings in money to the agency. However without some team work and some changes the no show rate will always be high and thus creating a financial issue. High staff turn over brings mistrust from clients about the ability of the agency to assist them as well as creating undue chaos within the work environment.

    Doesn't Recommend
  7. 1 person found this helpful  

    A great deal of paperwork, little opportunity for personal growth, terrible benefits, very low pay and a lot of stress.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Case Manager
    Current Employee - Case Manager

    I have been working at High Point Treatment Center

    Pros

    Helping individuals in need is very satisfying.
    My co-workers are awesome, great group of people.
    I'm always busy, multi-tasking to the max, I never look at my watch and think the day is dragging by.

    Cons

    Management likes to claim we are a "non-profit" thus we have no supplies, very low salaries, and the clients' accomodations are terrible. I've worked in non-profit my whole like and I feel it is mismanagement, not "non-profit" that is the cause of the terrible working conditions. There is very low moral, no communication from upper management, and no acknowledgement for hard work and accomplishments.

    Advice to ManagementAdvice

    Higher salaries, more employee recognition, better communication, more opportinites for staff to share ideas and voice complaints- with resolution- not just lip service. Healthier physical environment, i.e. old carpeting removed, replace heating system, smoking areas at least 50 feet from building as stated in employee handbook.

    Doesn't Recommend

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