High Point Treatment Center Reviews

Updated June 26, 2015
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Daniel S. Mumbauer
5 Ratings

11 Employee Reviews

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  1. Middle management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at High Point Treatment Center

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    It's a nonprofit in the truest sense of the word. Clients' needs are consistently put first. The staff for the most part understands that compensation is not going to be what it is in the 'for profit' realm. Satisfaction that you know you're making a positive difference is huge.

    Cons

    Pay isn't a the top of the scale, but it's not at the bottom either. Really, High point is no different than any other work environment- you have dedicated and no so dedicated staff and managers.

    Advice to Management

    Do a better job with communication.


  2. Helpful (1)

    Addiction and recovery

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at High Point Treatment Center

    Doesn't Recommend
    Positive Outlook
    Doesn't Recommend
    Positive Outlook

    Pros

    High Point alows those people with duel diagnosis help beat thier habit, Counselor are very informative and helpful

    Cons

    High Point seems to look at the bottom line and looks towards the numbers than the complete treatment of the client


  3. Be careful to ask if your facility is under provisional status due to errors by management before you sign on...

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at High Point Treatment Center full-time

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    The opportunity to help empower those with substance abuse addiction to learn the skills needed to become clean and sober. The appreciation of the hard work and dedication, by clients, of the line staff that care about them. The kind hearts of the good and compassionate staff that are dedicated to doing the best they can to help their clients and fellow staff be both happy and successful.

    Cons

    It is difficult to model healthy living and sobriety in a work environment that operates with a premise that fear and intimidation are the best ways to get staff to do what is needed. The poor and last minute communication of administrative priorities, the unwillingness to have outside trainers or take professional development seriously will ensure the best service providers will not stay at this agency for long. A few at the top feel they can do as they please no matter what, and they believe themselves to untouchable. Leadership is too often arrogant, power hungry, and lacking in its ability to self reflect upon its own failures and shortcomings. Staff turnover occurs regularly which is very damaging to the clients served by this agency.

    Advice to Management

    Respect your staff, treat them as you yourself would want to be treated. Growth and profits are only sustainable if you do what is ethically correct. Eventually you will discover that a poorly managed large agency is vulnerable to the competition in this field. Quality does matter and those who you rely on to look the other way, at higher oversight levels, will not have your back forever. You can change now before it's too late and demonstrate that the Recovery of your clients, not profits and growth, is what you care about most.


  4. Is this helpful? The community relies on everyone sharing – Add Anonymous Review


  5. Helpful (1)

    Loved my work...not my employer

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in New Bedford, MA
    Current Employee - Registered Nurse in New Bedford, MA

    I have been working at High Point Treatment Center full-time (More than a year)

    Doesn't Recommend
    Doesn't Recommend

    Pros

    The rewards of the nature of the job
    My co workers -depending on how stressed they were from trying to stuff 10 lbs of sand into the 5 lb bag.

    Cons

    pay is terrible
    no support
    priorities of management is insurance coverage
    do everything fast and do not make a mistake in a chaotic out of control environment.
    short staff/ difficult to get time off without putting more stress on co workers
    schedule did not come out til a day or two before it began.
    unsafe and overworked, underpaid, unappreciated.

    Advice to Management

    Run the facility the way it was designed to run and the rate of saving lives and women getting recovery would skyrocket. A 90 day program should not have an average stay of 19 -27 days. The clients return and it is more difficult to get coverage. There is a large demand for recovery, the beds will get filled, as evidence by the fact women are being sent to jail to wait for a bed.


  6. Interesting

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recovery Specialist in New Bedford, MA
    Former Employee - Recovery Specialist in New Bedford, MA

    I worked at High Point Treatment Center part-time (More than 3 years)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Good place to understand addictions

    Cons

    No Organization .....no Full time work...no benefits...

    Advice to Management

    Review all your sites


  7. Helpful (1)

    stressful, fast paced.

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Masters Level Clinician in Brockton, MA
    Current Employee - Masters Level Clinician in Brockton, MA

    I have been working at High Point Treatment Center full-time (More than a year)

    Doesn't Recommend
    No opinion of CEO
    Doesn't Recommend
    No opinion of CEO

    Pros

    I love the work with the clients and my co workers. health benefits are good. great learning experience

    Cons

    misled during interview as to days off and policies of agency. was promised supervision towards my license which took 5 months to secure since my clinical director/supervisor was not qualified . low pay and micro management by clinical director. pits staff against each other. 100 % of the clinical staff is seeking other work. filing a grievance brings retaliation.

    Advice to Management

    in ten months I saw a 90% turnover due to poor management and supervision on the unit level. pay more attention to quality staff than the bottom line. replace ineffective supervisors/directors with poor retention rates


  8. Helpful (1)

    Something is seriously wrong with this agency

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Case Manager
    Current Employee - Case Manager

    I have been working at High Point Treatment Center full-time (More than 5 years)

    Doesn't Recommend
    Disapproves of CEO
    Doesn't Recommend
    Disapproves of CEO

    Pros

    Developed some great relationships with co-workers, increased knowledge of addiction/psychiatric illness, working with people

    Cons

    TERRIBLE pay- I am college educated and have almost completed a graduate degree. I make less than the average salary for an individual with ONLY a high school diploma in the state of MA. New employees with little to no experience / less education have been hired at a higher rate of pay than those that have been there longer with more experience/education. Required to be a salaried employee, even though it is often necessary to stay late to finish the required work. Unwilling to pay employees overtime. There is a VERY high turnover rate for staff, including managers. Limited support from management to address staff concerns or problems. Unsafe working environment at times due to being understaffed, patients under the influence of illicit drugs, no security.

    Advice to Management

    You are losing quality employees. Patient care suffers when your strongest staff members move on to other facilities with better pay and more professional working environment. Employee satisfaction increases productivity. Having qualified, competent employees may require an increase in pay, but overall will make for a more successful, safer treatment experience. More support from management and upper management may also help to improve employee satisfaction.


  9. Helpful (1)

    We intentioned but not well actualized

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Nurse Practitioner
    Current Employee - Nurse Practitioner

    I have been working at High Point Treatment Center full-time (More than a year)

    Recommends
    Neutral Outlook
    Disapproves of CEO
    Recommends
    Neutral Outlook
    Disapproves of CEO

    Pros

    Commitment to serving people with addiction

    Cons

    Executive management can play games and hurt their staff.

    Advice to Management

    Stop pitting staff against each other.


  10. Helpful (1)

    Another Lesson Learned

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Staff Nurse in Brockton, MA
    Former Employee - Staff Nurse in Brockton, MA

    I worked at High Point Treatment Center full-time (More than a year)

    Doesn't Recommend
    Negative Outlook
    Doesn't Recommend
    Negative Outlook

    Pros

    I can think of very few pros. Helping clients that truly needed it and advocating for their needs was rewarding.

    Cons

    Poor management. Mismanagement. Low pay. Horrible benefits. Low staff morale. This place (Brockton Campus) is barely up to fire code. Clients are given horrible accomodations. They are over the DPH bed-limit by putting cots in every room. There is not enough medical equipment to properly care for the clients in detox. The place is short-staffed and there is minimal flexibility with your schedule.

    Advice to Management

    Communicate with staff openly, not critically. Don't set unrealistic expectations and acknowledge their hard work.


  11. Helpful (1)

    A lesson learned

    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Clinician
    Former Employee - Clinician

    I worked at High Point Treatment Center

    Doesn't Recommend
    Doesn't Recommend

    Pros

    I had a good immediate supervisor

    Cons

    Upper management has some odd expectations of line staff as well as a general disregard for suggestions to improve services. High staff turnover rate.

    Advice to Management

    Clinician's ability to bill for services brings in money to the agency. However without some team work and some changes the no show rate will always be high and thus creating a financial issue. High staff turn over brings mistrust from clients about the ability of the agency to assist them as well as creating undue chaos within the work environment.



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