Highland Hospital (Rochester)

www.urmc.rochester.edu
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Highland Hospital (Rochester) Reviews

Updated February 18, 2015
Updated February 18, 2015
10 Reviews
3.1
10 Reviews
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Employee Reviews

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  1.  

    RN

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Registered Nurse in Rochester, NY
    Current Employee - Registered Nurse in Rochester, NY

    I have been working at Highland Hospital (Rochester)

    Pros

    Great Staff, willing to work as a team. MAGNET Status!

    Cons

    Small Hospital and you have to pay for parking or park down the street and walk

    Advice to ManagementAdvice

    Great work!

    Recommends
    Neutral Outlook
  2.  

    Great rehab team, sub-par mid-level management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Highland Hospital (Rochester)

    Pros

    benefits, salary. Fabulous team of therapists. PT/OT/SLP are knowledgeable, caring and a huge positive part of Highland.

    Cons

    As a salaried employee, expect to work over your time and often. Do not expect to be appreciated or have that work ethic reciprocated by mid-level management. This was the first time I've left a place that I truly enjoyed working for. After several conversations regarding the poor communication, lack of interpersonal skills and general disregard for employees feedback with constant issues with one person, nothing is done or changed.

    Advice to ManagementAdvice

    LISTEN to the employees. If multiple people are having the same issue with one person, it's time for a change. Please realize that for every 1-2 people seeking assistance, there are 5-6 having the same problems.

    Recommends
  3.  

    RN, psychiatric nursing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - RN, Psychiatric Nursing in Charleston, WV
    Current Employee - RN, Psychiatric Nursing in Charleston, WV

    I have been working at Highland Hospital (Rochester) full-time (less than a year)

    Pros

    New Facility / Building in a good location of town.
    Offers decent benefits - such as Health, Dental / Vision, 401 K, short and long term disability, etc...

    Cons

    Not open to new ideas
    Hard to move up in the ranks. A lot of politics involved!
    Staffing Issues

    Advice to ManagementAdvice

    Spend more time with your staff.
    Stop delegating your work to staff that don't have the education/knowledge to perform the job.
    Middle management take way too much time off.
    Lack professionalism

    Doesn't Recommend
    Negative Outlook
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  5.  

    Great hospital in itself. However, My immediate manager gives the establishment a bad rep.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    Former Employee - Registered Nurse in Rochester, NY
    Former Employee - Registered Nurse in Rochester, NY

    I worked at Highland Hospital (Rochester) full-time (more than 3 years)

    Pros

    Excellent patient care. Professional growth is encouraged on a unit level.

    Cons

    Speaking from a personal point of view and experience, if you cannot and will not carry news to the manager's office, you will find yourself in her bad book to the point of some nurses getting fired without a valid reason. management is never visible to learn anything about her staff, rather depend on information gathered from chosen few. management despise suggestions from staff then in the end roll out the plan as her own.

    Advice to ManagementAdvice

    Be more visible on the unit and not only listen to your favorites.

    Recommends
  6. 1 person found this helpful  

    Mediocre office environment. Employer expectations far exceeded willingness on compensate monetarily.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Secretary in Rochester, NY
    Former Employee - Medical Secretary in Rochester, NY

    I worked at Highland Hospital (Rochester) full-time (more than a year)

    Pros

    Excellent training and good benefits. Work environment is generally clean and well-kept. Computer programs used are fairly user friendly and staff is well-trained on how to use them. Employer expectations are clearly defined. The hours worked each week are usually kept at 40 and are basically 8-5. Some offices have Saturday hours but, if you are asked to work on Saturdays, you will receive other time off during the week to make up for it.

    Cons

    Poor salary and frequently condescending management. Coworkers were regularly unprofessional and a good deal of time was spent containing problems, such as coworker mess-ups, long telephone wait-times, lost paperwork, etc. Doctors would frequently misplace forms dropped off by patients and secretarial staff had to take the fall for these errors.

    Advice to ManagementAdvice

    Try to identify with employees more and understand that there is a huge compensation discrepancy in this industry.

    Recommends
    Neutral Outlook
  7.  

    Great Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Contractor - Anonymous Contractor
    Former Contractor - Anonymous Contractor

    I worked at Highland Hospital (Rochester) as a contractor (less than a year)

    Pros

    Open-minded professionals who were easy to work with, and welcomed new ideas! Only reason why I am no longer there was the commute, and I couldn't move to Rochester. I would return in a moment if the opportunity presented itself.

    Cons

    May want to consider more virtual positions, can use brains from outside of your geographical region! Keep up the outside of the box thinking...

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
  8. 2 people found this helpful  

    Bad Management and little pay, treated like a child.......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Highland Hospital (Rochester) full-time (less than a year)

    Pros

    It is a clean hospital and a small environment.

    Cons

    Had a horrible experience working here in maternity, I came from Strong which was excellent, when I got to Highland my pay was less for the same positon, I never got a lunch break and was looked at like a fool for even inquiring about it during a 12 hour shift. I was treated poorly by management, no communicatio, first manager quit two weeks into the job second one had a horrible attitude and huge power trip because of just getting position. Caddy coworkers, do yoursenf a favor and work anywhere else, all the neighboring hospitals are wonderful.

    Advice to ManagementAdvice

    Listen to your employess, communicate effectively and allow your staff to have appropriate, uninterrupted meal breaks.

    Doesn't Recommend
    Neutral Outlook
  9. 2 people found this helpful  

    More Leadership and Less Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Coordinator in Rochester, NY
    Former Employee - Coordinator in Rochester, NY

    I worked at Highland Hospital (Rochester)

    Pros

    Ability to work with colleagues and engage in new areas of healthcare, research, etc.; Opportunities to share information especially with those who are not affected by their titles, degrees, and positions

    Cons

    Too much hierarchy and attitudes of superiority due to the MD, PhD and title/degree status; poor management and very political especially in areas where nepotism ranks high; supervisors and managers too afraid to have real decisionmaking when it comes to personal time-off issues, flexible hours, etc.; Supervisors/management expect flexibility from the workers and are not very good at giving it to the employee (double standards exist)

    Advice to ManagementAdvice

    Need to respect the employees and create win-win situations in which they can contribute, have more flexibility and less by the book; encourage people to truly work with one another rather than hiding behind degrees, titles, and hierarchical structures

    Doesn't Recommend
  10. 1 person found this helpful  

    Alot of work = a liitle money

    • Career Opportunities
    Former Employee - Medical Secretary
    Former Employee - Medical Secretary

    I worked at Highland Hospital (Rochester) full-time

    Pros

    the care given by the medical staff is excellent, training is ok,

    Cons

    Don t take a job in a satellite office, having worked for primary care, I can honestly say it was the worse place I have ever worked. office Managers are useless, and can be very rude, sneaky, disrepectful. highland tell you that they pay 75% of market value. Micromanaging.

    Advice to ManagementAdvice

    Have some repect and stand by your word

  11.  

    Highland Hospital

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Volunteer
    Current Employee - Volunteer

    I have been working at Highland Hospital (Rochester)

    Pros

    Good work environment. Friendly co-workers.

    Cons

    A little slow at times.

    Advice to ManagementAdvice

    Spread the type of work around more.

    Recommends

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