Highland Hospital (Rochester)

  www.urmc.rochester.edu
  www.urmc.rochester.edu
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Highland Hospital (Rochester) Reviews

Updated May 16, 2014
Updated May 16, 2014
6 Reviews
3.2
6 Reviews
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  1.  

    Great Place to Work!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Highland Hospital (Rochester) as a contractor for less than a year

    Pros

    Open-minded professionals who were easy to work with, and welcomed new ideas! Only reason why I am no longer there was the commute, and I couldn't move to Rochester. I would return in a moment if the opportunity presented itself.

    Cons

    May want to consider more virtual positions, can use brains from outside of your geographical region! Keep up the outside of the box thinking...

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
  2. 1 person found this helpful  

    Mediocre office environment. Employer expectations far exceeded willingness on compensate monetarily.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Medical Secretary  in  Rochester, NY
    Former Employee - Medical Secretary in Rochester, NY

    I worked at Highland Hospital (Rochester) full-time for more than a year

    Pros

    Excellent training and good benefits. Work environment is generally clean and well-kept. Computer programs used are fairly user friendly and staff is well-trained on how to use them. Employer expectations are clearly defined. The hours worked each week are usually kept at 40 and are basically 8-5. Some offices have Saturday hours but, if you are asked to work on Saturdays, you will receive other time off during the week to make up for it.

    Cons

    Poor salary and frequently condescending management. Coworkers were regularly unprofessional and a good deal of time was spent containing problems, such as coworker mess-ups, long telephone wait-times, lost paperwork, etc. Doctors would frequently misplace forms dropped off by patients and secretarial staff had to take the fall for these errors.

    Advice to ManagementAdvice

    Try to identify with employees more and understand that there is a huge compensation discrepancy in this industry.

    Recommends
    Neutral Outlook
  3. 2 people found this helpful  

    Bad Management and little pay, treated like a child.......

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Highland Hospital (Rochester) full-time for less than a year

    Pros

    It is a clean hospital and a small environment.

    Cons

    Had a horrible experience working here in maternity, I came from Strong which was excellent, when I got to Highland my pay was less for the same positon, I never got a lunch break and was looked at like a fool for even inquiring about it during a 12 hour shift. I was treated poorly by management, no communicatio, first manager quit two weeks into the job second one had a horrible attitude and huge power trip because of just getting position. Caddy coworkers, do yoursenf a favor and work anywhere else, all the neighboring hospitals are wonderful.

    Advice to ManagementAdvice

    Listen to your employess, communicate effectively and allow your staff to have appropriate, uninterrupted meal breaks.

    Doesn't Recommend
    Neutral Outlook
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  5. 2 people found this helpful  

    More Leadership and Less Management

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Coordinator  in  Rochester, NY
    Former Employee - Coordinator in Rochester, NY

    I worked at Highland Hospital (Rochester)

    Pros

    Ability to work with colleagues and engage in new areas of healthcare, research, etc.; Opportunities to share information especially with those who are not affected by their titles, degrees, and positions

    Cons

    Too much hierarchy and attitudes of superiority due to the MD, PhD and title/degree status; poor management and very political especially in areas where nepotism ranks high; supervisors and managers too afraid to have real decisionmaking when it comes to personal time-off issues, flexible hours, etc.; Supervisors/management expect flexibility from the workers and are not very good at giving it to the employee (double standards exist)

    Advice to ManagementAdvice

    Need to respect the employees and create win-win situations in which they can contribute, have more flexibility and less by the book; encourage people to truly work with one another rather than hiding behind degrees, titles, and hierarchical structures

    Doesn't Recommend
  6. 1 person found this helpful  

    Alot of work = a liitle money

    • Career Opportunities
    Former Employee - Medical Secretary
    Former Employee - Medical Secretary

    I worked at Highland Hospital (Rochester) full-time

    Pros

    the care given by the medical staff is excellent, training is ok,

    Cons

    Don t take a job in a satellite office, having worked for primary care, I can honestly say it was the worse place I have ever worked. office Managers are useless, and can be very rude, sneaky, disrepectful. highland tell you that they pay 75% of market value. Micromanaging.

    Advice to ManagementAdvice

    Have some repect and stand by your word

  7.  

    Highland Hospital

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Volunteer
    Current Employee - Volunteer

    I have been working at Highland Hospital (Rochester)

    Pros

    Good work environment. Friendly co-workers.

    Cons

    A little slow at times.

    Advice to ManagementAdvice

    Spread the type of work around more.

    Recommends

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