Highmark Reviews

Updated June 30, 2015
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2.5
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Recommend to a friend
Approve of CEO
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David L. Holmberg
23 Ratings

Pros
  • Work from home ability is a nice perk (in 11 reviews)

  • Good work-life balance, Work from home opportunities (in 10 reviews)

Cons
  • Work life balance can suffer occasionally changes to the incentive plan are detrimental (in 7 reviews)

  • A bit top heavy, and occasionally takes some work to get the decision-makers to take action based upon feedback from customers (in 6 reviews)

More Pros and Cons

154 Employee Reviews

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  1. A good place to start at

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Applications Developer in Pittsburgh, PA
    Current Employee - Applications Developer in Pittsburgh, PA

    I have been working at Highmark full-time (Less than a year)

    Recommends
    Neutral Outlook
    No opinion of CEO
    Recommends
    Neutral Outlook
    No opinion of CEO

    Pros

    -Very friendly and nice co worker that are mostly professional.
    -Very decent benefits
    -Offices are good access to the company cafeteria at the main building is great, and public food court at the second floor offers discount for company employees

    Cons

    -At Pittsburgh location the major con is there are no free parking places since you are in Downtown.
    -Working at healthcare industry may be stable however, the technology may not get updated frequently.
    -Working with existing software that may not always be coded properly can be frustrating.
    -Upper management could care little bit more about its employee instead of focusing on the bottom live above all else.

    Advice to Management

    Your employees is what makes or breaks your company first. Bottom line is very important, but focus only on that and throw the rest under the bus will not get you very far.


  2. Intern

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Intern in Pittsburgh, PA
    Current Employee - Intern in Pittsburgh, PA

    I have been working at Highmark full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Big company. A lot of helpful and cheerful coworkers. Haven't met anyone I disagree with yet. tuition reimbursement for full time employees

    Cons

    VERY CORPORATE. Follow and perform for your manager. A lot of coworkers work overtime. This is a big turnoff for me as I want a balanced work/ personal life.

    Advice to Management

    Listen to your employees as they are on the front lines.


  3. Associate Customer Service

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Associate Customer Service Representative in Lower Burrell, PA
    Former Employee - Associate Customer Service Representative in Lower Burrell, PA

    I worked at Highmark full-time (Less than a year)

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    great company to work for.

    Cons

    bus transportation is horrible. Never on time.


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  5. Management

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Manager in Oakmont, PA
    Current Employee - Manager in Oakmont, PA

    I have been working at Highmark full-time (More than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    paid vacation, medical benefits, large corporation with large footprint

    Cons

    Identity crisis with all of the new pursuits and lack of leadership's experience in any of them. If you have to tell your employees that people are important, then they aren't.

    Advice to Management

    Figure out what you're doing and communicate it.


  6. Intern Review

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Highmark

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Very nice people, comfortable place to work, great benefits since it is an insurance company, great culture and promotion of company values

    Cons

    Not much communication between departments, does not offer full-time jobs to interns unless they reapply after graduation, too many cubicles

    Advice to Management

    Communicate more with staff
    hold more company wide events
    Focus more on own company rather than the competition with UPMC


  7. not a very friendly place to work... too may hoops to do your job. Hard to even go to the rest room

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Representative in Wheeling, WV
    Current Employee - Customer Service Representative in Wheeling, WV

    I have been working at Highmark (Less than a year)

    Doesn't Recommend
    Neutral Outlook
    Approves of CEO
    Doesn't Recommend
    Neutral Outlook
    Approves of CEO

    Pros

    Clean work place. good benefits

    Cons

    Supervisors are not friendly. union has set up a 37.75 hour work week thus loosing about 145.00 a mo in wages. It is the long term employees who appear to have set up the union contract. There was no union election, was told since there were not candidates they did not have an election. I wanted to be considered, was out of town and another employee nominated me and was told since I was not there in person could not be considered..??

    Advice to Management

    Focus on the customer is more important than the number game .....practice what you preach


  8. Helpful (2)

    Mostly Good Company IT is a sweatshop

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Factory Worker--do Don't Think in Pittsburgh, PA
    Current Employee - Factory Worker--do Don't Think in Pittsburgh, PA

    I have been working at Highmark full-time (More than 5 years)

    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    Pros

    Good company with a penchant for doing the right thing from a social perspective. Better leaders coming on board at the VP and SVP level taking out the old guard who were misfits for a modern business model.

    Cons

    Working in IT is self defeating. CIO has created a company that in 2-3 years will be sold off to his former employer (Accenture) or another buyer so he can exit with a eight figure nest egg. No other opinion or even thought is considered as the drive to cut costs to the meat of the bone is paramount. Workers must obey or be jettisoned. HR partner as other support staff do as they are told otherwise face dismissal. Like the old time factories of the industrial era although most are on call non-stop 24x7 as opposed to "just" as 12 hour shift. All without compensation packages that are commensurate with the risk and workload. The sweatshops of Asia IT has met Pittsburgh and we are them

    Advice to Management

    Take a hard look at the work practices in the IT area. A "health company" practicing unhealthy work environments. Oxymoronic.


  9. Good work/life balance

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Highmark full-time

    Pros

    good work/life balance, work time can be flexible, good benefits including 401k, insurance and tuition reinbursment

    Cons

    less challenges and career development


  10. Associate App Dev

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Applications Developer in Wilmington, DE
    Current Employee - Associate Applications Developer in Wilmington, DE

    I have been working at Highmark

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    WFH options and good teamwork

    Cons

    Upper management disorganization and order

    Advice to Management

    Think more about lower level employees. Start acting on Agile


  11. Project Manager

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Pittsburgh, PA
    Current Employee - Anonymous Employee in Pittsburgh, PA

    I have been working at Highmark

    Recommends
    Positive Outlook
    Approves of CEO
    Recommends
    Positive Outlook
    Approves of CEO

    Pros

    Great Co-workers and Manager, compensation

    Cons

    communication and everyone on the same page



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