Hillside Family of Agencies

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Hillside Family of Agencies Reviews

Updated February 9, 2015
Updated February 9, 2015
21 Reviews
3.2
21 Reviews
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Dennis Richardson
12 Ratings

Employee Reviews

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  1.  

    Skillbuilder

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hillside Family of Agencies

    Pros

    friendly workers, great benefits, great time off.

    Cons

    have to work weekends which isn't that great

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    A Leader in its Field

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Manager in Rochester, NY
    Current Employee - Manager in Rochester, NY

    I have been working at Hillside Family of Agencies full-time (more than 3 years)

    Pros

    Recognized and respected leader in its field; good place to gain experience
    Lots of training available
    Competitive pay and benefits (for the nonprofit sector)
    Diverse workforce
    Work-life balance is valued
    Senior leadership really cares
    Takes continuous improvement seriously
    Easy to move around within the agency
    Flexibility - variety of shifts, full-time and part-time positions, per diem and relief opportunities
    Unused PTO rolls over

    Cons

    Too often supervisors are also in ratio, making them less effective as managers
    Silos exist between affiliates and locations
    PTO doesn't begin to accrue until after 4 months of work
    Some of the youth may be very challenging and aggressive
    Hierarchical management style can

    Advice to ManagementAdvice

    Your job is to help us succeed. Make time to listen, understand, and address the challenges your team faces.
    Also, do more to foster accountability across the team.

    Recommends
    Positive Outlook
    Approves of CEO
  3.  

    amazing

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Youth Advacate in Rochester, NY
    Current Employee - Youth Advacate in Rochester, NY

    I have been working at Hillside Family of Agencies full-time (less than a year)

    Pros

    Great program for the kids!

    Cons

    Can only serve certain kids

    Advice to ManagementAdvice

    focus on the kids, not the funding

    Recommends
    Neutral Outlook
    Approves of CEO
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  5.  

    I work in direct care in a cottage on Monroe.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hillside Family of Agencies

    Pros

    People here value their teams. I was made to feel welcome and helped to get used to the work.

    Cons

    Kids can be great but can be a challenge

    Advice to ManagementAdvice

    its great to see you

    Recommends
    Positive Outlook
    Approves of CEO
  6. 1 person found this helpful  

    Depends on where, and who, you work with

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hillside Family of Agencies

    Pros

    Fun activities, some great people work there

    Cons

    Management not knowing what actually happens for 'direct staff'.

  7. 1 person found this helpful  

    The worse experience ever

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hillside Family of Agencies

    Pros

    The hourly pay is good along with the benefits. Hillside is definitely a company to build up your resume with along with gaining experience depending on what department your working for.

    Cons

    This is a unprofessional place to work for, especially the environmental services staff. from the workers to the supervisors up to the management very unprofessional. I do not recommend anyone to apply for this position with hillside, they do not care for new employees there's favoritism and just all around bad negativity. The HR department will act kind and friendly but there the total opposite dont say to much dont feed into the kindness because they are truely phoney.

    Advice to ManagementAdvice

    They need to do better

  8.  

    A company making a difference and offering employment staying power

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Rochester, NY
    Current Employee - Anonymous Employee in Rochester, NY

    I have been working at Hillside Family of Agencies full-time (more than 10 years)

    Pros

    Hillside allows for as much flexibility as each position can allow. The agency is family friendly, understanding that, just like the famiilies it serves, the employee's families are critically important too. Pay is comensurate with other not for profits, but with Hillside's size, reach and growth trajectory, upward mobility is better than other NFP organizations.

    Cons

    Upper administration is incredibly hard driven -- in order to move into leadership, one must be willing to be fully dedicated beyond a 40-hour work week, including email 24/7 and constant accessibility.

    Advice to ManagementAdvice

    Direct care staff feel disconnected from administration. The middle level of managment is not always adept at connecting mission/executive vision to the day-to-day. Improve on middle management -- the right people and the right tools.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Clinician

    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hillside Family of Agencies

    Pros

    Decent benefits and job satisfaction in assisting youth. Good starter job.

    Cons

    micromanaging hierarchy, limited advancement opportunities, unprofessional, and management members. Employees not supported and low morale.

    Advice to ManagementAdvice

    Stop looking for the next big money making evidence based practice and put more into the actual employees and children.

  10.  

    My experience with Hillside was a positive one over all, as I worked with good co-workers.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - One-on-one Aide in Rochester, NY
    Former Employee - One-on-one Aide in Rochester, NY

    I worked at Hillside Family of Agencies full-time (more than a year)

    Pros

    Good support system and teamwork.

    Cons

    Not always the best at communicating what is needed.

    Recommends
    Neutral Outlook
    Approves of CEO
  11. 2 people found this helpful  

    I would not recommend for a long-term career.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hillside Family of Agencies full-time (more than 10 years)

    Pros

    Good benefits, lots of job options to see where you fit best.

    Cons

    Growth seems to be based politically, not on job knowledge.

    Advice to ManagementAdvice

    Should not micromanage to the point of not letting middle managers make decisions. Should really think about admitting appropriate kids to appropriate programs so that programs function properly. Should give seasoned employees comparable jobs they can do when permanently injured.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO

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