Hillside Family of Agencies
2.7 of 5 18 reviews
www.hillside.com Rochester, NY 1000 to 5000 Employees

Hillside Family of Agencies Reviews

Updated Jun 23, 2014

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2.7 18 reviews

                             

33% Approve of the CEO

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Dennis Richardson

(9 ratings)

50% of employees recommend this company to a friend
18 Employee Reviews
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    I work in direct care in a cottage on Monroe.

    Anonymous Employee (Current Employee)

    ProsPeople here value their teams. I was made to feel welcome and helped to get used to the work.

    ConsKids can be great but can be a challenge

    Advice to Senior Managementits great to see you

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Depends on where, and who, you work with

    Anonymous Employee (Former Employee)

    ProsFun activities, some great people work there

    ConsManagement not knowing what actually happens for 'direct staff'.

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    The worse experience ever

    Anonymous Employee (Current Employee)

    ProsThe hourly pay is good along with the benefits. Hillside is definitely a company to build up your resume with along with gaining experience depending on what department your working for.

    ConsThis is a unprofessional place to work for, especially the environmental services staff. from the workers to the supervisors up to the management very unprofessional. I do not recommend anyone to apply for this position with hillside, they do not care for new employees there's favoritism and just all around bad negativity. The HR department will act kind and friendly but there the total opposite dont say to much dont feed into the kindness because they are truely phoney.

    Advice to Senior ManagementThey need to do better

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    A company making a difference and offering employment staying power

    Anonymous Employee (Current Employee)
    Rochester, NY

    ProsHillside allows for as much flexibility as each position can allow. The agency is family friendly, understanding that, just like the famiilies it serves, the employee's families are critically important too. Pay is comensurate with other not for profits, but with Hillside's size, reach and growth trajectory, upward mobility is better than other NFP organizations.

    ConsUpper administration is incredibly hard driven -- in order to move into leadership, one must be willing to be fully dedicated beyond a 40-hour work week, including email 24/7 and constant accessibility.

    Advice to Senior ManagementDirect care staff feel disconnected from administration. The middle level of managment is not always adept at connecting mission/executive vision to the day-to-day. Improve on middle management -- the right people and the right tools.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    2 people found this helpful  

    Clinician

    Anonymous Employee (Current Employee)

    ProsDecent benefits and job satisfaction in assisting youth. Good starter job.

    Consmicromanaging hierarchy, limited advancement opportunities, unprofessional, and management members. Employees not supported and low morale.

    Advice to Senior ManagementStop looking for the next big money making evidence based practice and put more into the actual employees and children.

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    My experience with Hillside was a positive one over all, as I worked with good co-workers.

    One-on-one Aide (Former Employee)
    Rochester, NY

    ProsGood support system and teamwork.

    ConsNot always the best at communicating what is needed.

    Yes, I would recommend this company to a friend

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    Large Vision, Small Character

    Anonymous Employee (Former Employee)

    Pros- Propelled by far-reaching vision and a desire for growth without limits
    - Children & Families greatly benefit from the care demonstrated and provided by staff
    - Benefits package for employees is still above average though not what it once was
    - Emphasis on employees' continuing education & training is beneficial for all

    Cons- The organization has grown into a large bureaucracy, losing the personal touch in the process
    - HFA's size combined with the plethora of government requirements imposed upon it (due to government funding) produce the inevitable prevalence of inefficiencies and disorganization
    - The executive team (with the exception of the CFO) have become far more concerned with their image and comfort than with their integrity and the effects thereof are evident in their lack of leadership.
    - Political correctness, favoring minority groups, and giving political favors frequently carry the day over productivity, talent and qualifications in daily operations and hiring.
    - The organization has fallen into the deceptive trap of hiring based on education levels rather than pure talent and experience - even in positions where the former are far less important than the latter.

    Advice to Senior Management1) Improve on leadership integrity. Cease trying to "look" like a successful, competent leader and focus on "being" a successful competent leader. If the mission is to reach the youth and families with challenges (and to do so by attracting and retaining the best employees) then the amount of money spent on the three aforementioned parties ought to far outweigh the amount spent on executive office suites.
    2) Being in step with the current politically correct fads and trends will always lead to angst, inefficiency, a decrease in productivity and a corresponding increase in the emphasis being put on differences (division) as opposed to unity in the team.
    3) Allow managers and supervisors to make their own decisions about their direct reports. When pressure is put on management to hire/fire certain people based on an executives personal liking or disliking (as opposed to skills or qualifications, etc.) it undercuts the integrity of the structure and exposes a severe lack of character on the part of leadership.

    Yes, I would recommend this company to a friend

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    I would not recommend for a long-term career.

    Anonymous Employee (Former Employee)

    ProsGood benefits, lots of job options to see where you fit best.

    ConsGrowth seems to be based politically, not on job knowledge.

    Advice to Senior ManagementShould not micromanage to the point of not letting middle managers make decisions. Should really think about admitting appropriate kids to appropriate programs so that programs function properly. Should give seasoned employees comparable jobs they can do when permanently injured.

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Typical 1%ers take more than their share and leave nothing for the staff doing the work

    Anonymous Employee (Former Employee)

    ProsBenefits used to be good. At one time there was a real focus on helping the children of the community.

    ConsExecutives spout typical rhetoric and flavor of the month phrases about shaping organization. "challenge up", "give feedback"- all smoke and mirrors while they slink away to the bank to deposit their 21% annual increase- see hillside.com Financials -CEO pay went from ~$518K in 2010, to ~$630K in 2011 (while giving no raises to the organization as a whole because there was no money to give).

    Advice to Senior ManagementStop getting fat off the hog, share the wealth with the staff that really impact the children's lives. Look yourselves in the mirror and quit lying about who you are. Stop acting as filthy as for-profit CEO's, COO'S, and CFO's. Resign and bring in leadership that cares about the mission that Hillside once had

    No, I would not recommend this company to a friend – I'm not optimistic about the outlook for this company

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    Enter at your own risk.

    Manager (Former Employee)
    Rochester, NY

    ProsLots of opportunities to learn. Benefits are good.

    ConsThey've lost their concern for employees as they've focused on growth and upper management's jockeying for position.

    Advice to Senior ManagementDon't forget the staff who work to make you successful.

    No, I would not recommend this company to a friend

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Glassdoor is your free inside look at Hillside Family of Agencies reviews and ratings — including employee satisfaction and approval rating for Hillside Family of Agencies CEO Dennis Richardson. All 18 reviews posted anonymously by Hillside Family of Agencies employees.