Hillstone Restaurant Group

  www.hillstone.com
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Hillstone Restaurant Group Reviews in Newport Beach, CA

84 Reviews

3.3
84 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
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George Williams Biel
49 Ratings

Review Highlights

Pros
  • good money, consistent, can pick up as much as you want, good benefits (in 6 reviews)

  • Great money whether you are a server, bartender, manager, etc (in 6 reviews)


Cons
  • Very high-stress work environment (in 4 reviews)

  • Very high stress atmosphere--not for the person lacking confidence (in 4 reviews)

More Highlights

4 Employee Reviews Back to all reviews

Sort: Popular Rating Date
  1.  

    Fun place to work and good pay for a serving job.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Server  in  Newport Beach, CA
    Former Employee - Server in Newport Beach, CA

    Pros

    Awesome team to work with. The front of house staff usually meshes well, but some employees can bring the team down. It can be a great job as long as you are positive and willing to work hard.

    Cons

    They tend to change management pretty often. Most managers are great, but some tend to micromanage...This becomes difficult to adjust to because servers get used to a certain management style.

    Advice to ManagementAdvice

    Quit micromanaging!

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    The best training you will ever get for hospitality

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Server  in  Newport Beach, CA
    Current Employee - Server in Newport Beach, CA

    Pros

    Amazing training opportunity that is almost military like, will give you a great advantage for any future hospitality jobs

    Cons

    Cut throat management, time standards are too low to be met during peak volume, too many sidework duties

    Advice to ManagementAdvice

    Make sure your senior employees are doing just as much work as the new employees to set a good example

    Recommends
    Positive Outlook
    Approves of CEO
  3. 1 person found this helpful  

    Painful to listen to Management talk tirelessly about issues

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Current Employee - Server  in  Newport Beach, CA
    Current Employee - Server in Newport Beach, CA

    Pros

    The money is okay... If you work nights and have a good section... sometimes.

    Cons

    Management is often inconsistent with each other.
    People are fired for ridiculous reasons.
    Servers are barked at constantly by management - asking to do anti-productive tasks
    Managers are all powerful - Think that this job as a server is a gift from heaven
    Managers don't know what they are doing, poor social skills - good at making employees angry/fearful
    Ridiculous policies and procedures.

    Advice to ManagementAdvice

    Cut down the micro managing, get real - its a serving job, get a life, learn how to motivate people and they will do what you want when you aren't looking.

    Doesn't Recommend
    Disapproves of CEO
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  5.  

    A lot of people can't take it

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Career Opportunities
    Former Employee - Server  in  Newport Beach, CA
    Former Employee - Server in Newport Beach, CA

    Pros

    set schedule
    decent money
    good concept overall
    looks good on a resume
    can start without experience

    Cons

    managements expectations and rules create a very high stress environment which will affect you (or affect others which in turn affects you)
    no NO down time
    high stakes (firing is very normal)
    lots and lots of turnover

    Advice to ManagementAdvice

    The management needs to treat the employees like they have a lot of value, so they in turn will treat their job like it is valuable (because working alongside someone who is bitter because they are treated like just a number is awful).

    Approves of CEO

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