Hilti USA Reviews

Updated March 25, 2015
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  1. 1 person found this helpful

    A great place... if you are in sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager (Finance) in Tulsa, OK
    Former Employee - Manager (Finance) in Tulsa, OK

    I worked at Hilti USA full-time (more than 3 years)

    Pros

    Sales is, by far, the most important function that anyone can play in Hilti US. Both recurring and one-time incentives, specialized training, personal development opportunities and recognition are all targeted to the sales force. Sales leaders come from different professional backgrounds, which makes this process richer. Also, a great place to work if you are looking for opportunities abroad, especially if you are multilingual (multicultural, ideally). Willingness and capacity/ skills to try new functional roles (from Sales to Technical Support, then to Marketing, and back to Sales, for example), may be a plus, since employees who understand the business from different angles are appreciated. On a positive note, in the last years, Hilti US has made a stronger effort to show employee appreciation in different ways as well as increase the non-cash rewards offered.

    Cons

    If you are not interested/ willing to go into Sales, your career path at Hilti US could be somewhat limited. Training and development opportunities are clearly not as abundant (or supported) for other functional roles. Also, opportunities may be somewhat limited for those who are not willing/ able to relocate, at some point in their careers, to the corporate headquarters in Tulsa, Oklahoma. In a nutshell, if you are not in Sales and/or willing/ able to relocate, this is probably an "average" place to work for.

    Recommends
    Positive Outlook
    No opinion of CEO
  2. 1 person found this helpful

    The grass can be a lot greener!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager III in Sioux Falls, SD
    Former Employee - Account Manager III in Sioux Falls, SD

    I worked at Hilti USA full-time (more than 10 years)

    Pros

    I met some great friends. Product is well respected. Training above average.

    Cons

    Disrespected a lot of great salespeople. PMP process is a joke. If the field needs to train all the new RM's maybe there not qualified. More focused on processes than growing sales and profits. Willing to let high performers go due to personal conflict. Micromanaging does not begin to describe the last few years. No direction for their distributor partners.

    Advice to ManagementAdvice

    Give up on the scare tactics or threats of job security. Get rid of all the inexperienced middle managers. Realize that it's not how many calls you make but that its the quality of these calls. And by the way a guy in New York City may make a few more calls in a day than someone in Montana, duh!

    Doesn't Recommend
    Neutral Outlook
    Disapproves of CEO
  3. Good company bugged down by tracking system

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilti USA full-time (more than 8 years)

    Pros

    Good company with lots of good and capable people
    Great training for new employees
    Great support among team members
    Still some great managers around if you are lucky enough to work for one

    Cons

    Yes-man management directly linked to EMT.
    Tracking system and reporting requirement with an ineffective tool.
    Redundant and counter productive tasks on a regular basis.
    Frequent changes in personnel (especially management), tracking systems, reporting requirement, performance evaluation process, and bonus structure cause team members to lose focus.
    Rigid operation approach and not flexible. Such attitude discourage team members from being creative and think outside the box.
    A stubborn company that reacts to market trend and demand very slowly.

    Advice to ManagementAdvice

    In my worthless opinion, the company now is heavily process driven with little flexibility to engage employees, and the result is yes-man rises and the rest simply complies. Changes are inevitable and required to propel a company forward, but frequent changes requiring counter productive activities are like taking one step forward two steps back. Instead of customer engagement, perhaps it's time for "employee engagement".

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO
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  5. 2 people found this helpful

    Culture is a joke. So is CEO.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate in Tulsa, OK
    Current Employee - Corporate in Tulsa, OK

    I have been working at Hilti USA full-time (more than 8 years)

    Pros

    Great place to start out as a young professional–opportunities to gain applicable experience for later when you realize it's time to aim for higher work/life goals and get the heck out.

    Cons

    Current CEO has little integrity, seems very insecure and requires yes-men. He was like that back when he ran Hilti Latin America, so thought it was a surprisingly bad judgment call on part of the board to put him as head of HNA. Morale results speak for themselves.
    With OCJ, Hilti puts the "cult" in culture. Spiritual sherpas. Stuffed toys. People dancing in animal costumes. Going to "camps" and experiencing some of that stuff was just CREEPY.
    If you specialize in a certain area of expertise and not interested in moving to a different area, your chances for advancement are low. You will eventually hit a fork in the road: A) Look for something more challenging or (B) wait to be laid off (I took choice A).
    R&D (located at HQ in Europe) doesn't always focus their resources on fulfilling needs of the market, rather falling into a trap of making something cool that customers don't necessary want or need.

    Advice to ManagementAdvice

    Senior leaders, grow a pair and stop being yes-men. CEO, please leave.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  6. Excellent Experience

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Account Manager III
    Former Employee - Account Manager III

    I worked at Hilti USA full-time

    Pros

    Great culture, good salaries and excellent products.

    Cons

    Management can make or break your career at Hilti, politics can be everything.

    Advice to ManagementAdvice

    Listen to the employee as well as the managers, there are two sides to EVERY story.

    Recommends
    Neutral Outlook
    Approves of CEO
  7. Great company, good management, great place to move up quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Specialist in Tulsa, OK
    Current Employee - Inside Sales Specialist in Tulsa, OK

    I have been working at Hilti USA full-time (more than a year)

    Pros

    Great company to work for, you constantly feel challenged. Very team oriented, entry-level salaries are competitive and if you can produce value to the company and hit sales targets, Hilti follows up with swift advancement within the company. In terms of benefits - this is also a company that stresses a focus on its employees. Even in an entry level position, vacation and sick days are very generous, especially when many companies these days give you none to start. I would definitely recommend working here to friends.

    Cons

    Sometimes tough to hit lofty sales targets. With the economy on rebound there is a huge push to hit higher targets, which although are not impossible, they are a reach.

    Advice to ManagementAdvice

    Keep on doing what you do!

    Recommends
    Positive Outlook
    Approves of CEO
  8. 1 person found this helpful

    One of the Best Work Environments

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Regional Manager
    Current Employee - Regional Manager

    I have been working at Hilti USA full-time (more than 8 years)

    Pros

    Great products and people. I wanted to work for a company with a product and culture I could be proud of and Hilti fit the bill. Hilti invests in people and relationships and takes the long term view in terms of business strategy.

    Cons

    Compensation was a challenge as Hilti did not adjust salaries adequately to account for cost of living on the West Coast. At times too process driven.

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful

    Horrible culture

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilti USA full-time (more than 8 years)

    Pros

    Good product and employees extensive training

    Cons

    Ever changing bonus structure, that never benefits it's employees

    Advice to ManagementAdvice

    Pay hour employees what they are worth. Constant lies on what you can bonus and what the territory can do.

    Doesn't Recommend
    Negative Outlook
    Approves of CEO
  10. 1 person found this helpful

    Solid company.....culture has changed though

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilti USA full-time (more than 5 years)

    Pros

    privately owned company that tries to take care of it's employees. Many resources to help you develop and move up.

    Cons

    Too much emphasis on reporting, gets in the way of doing your job. What have you done for me lately attitude. Job insecurity.

    Advice to ManagementAdvice

    Listen to the employees on the street. Leaders are "yes" men and don't take current conditions into consideration.

    Doesn't Recommend
    Positive Outlook
    Approves of CEO
  11. 2 people found this helpful

    Only good for a few people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate in Tulsa, OK
    Current Employee - Corporate in Tulsa, OK

    I have been working at Hilti USA full-time (more than 3 years)

    Pros

    Work life balance. Flexible work schedule if in the field.

    Cons

    Hilti does not consider any past experience as relevant unless you come from a competitor.
    You have to be a "YES" man/women to get promoted. If you get a manager's off list. your career will not move forward. That is why I am looking for another opportunity. If you are recruited from a top level MBA school do not believe anything that they tell you about moving forward. They say your promotions are based on performance, big lie, you can hit all of your targets and not get the promotion due to a subjective interview. Their PMP process is a huge joke.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO

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