Hilti USA

  www.us.hilti.com
  www.us.hilti.com

Hilti USA Reviews in Tulsa, OK

Updated October 28, 2014
Updated October 28, 2014
183 Reviews
3.2
183 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hilti USA CEO Cary Evert
Cary Evert
41 Ratings

Review Highlights

Pros
  • They have great work-life balance (in 16 reviews)

  • You are helping customers, selling great products, and making some money (in 24 reviews)


Cons
  • The idea of a work/life balance became something that only existed if all sales goals were met (in 9 reviews)

  • Upper management does not always communicate openly (in 12 reviews)

More Highlights

29 Employee Reviews Back to all reviews

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  1.  

    Overall a great company

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Specialist in Tulsa, OK
    Current Employee - Inside Sales Specialist in Tulsa, OK

    I have been working at Hilti USA full-time (more than an year)

    Pros

    Promotions in customer service are very obtainable - as long as you're willing to relocate, as mentioned by other reviews. People are constantly being promoted out to the field from customer service. From other departments, the promotion rate is not as large. Overall, the company is very well organized and offers many benefits. They have great work-life balance. The CEO is a pleasure to work for.

    Cons

    For departments other than customer service, rewards are sometimes difficult to achieve for the rewards store. The compensation tends to swing back and forth year to year with constant changes to the bonus plan. The most challenging aspect of this company is that most career opportunities require relocation to anywhere in the US.

    Recommends
    Neutral Outlook
    Approves of CEO
  2. 1 person found this helpful  

    Strong legacy, but high stress and questionable execution of new strategic initiatives

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tulsa, OK
    Current Employee - Anonymous Employee in Tulsa, OK

    I have been working at Hilti USA full-time (more than 10 years)

    Pros

    This is a sales organization, and compensation is usually proportional to performance. Most products are best-in-class, with clear value propositions. Many territory sales reps with lots of tenure, allowing for continuity of institutional knowledge, regional market understanding, etc.

    Cons

    Very high stress in the workplace. Very poor work-life balance. Still trying to "do more with less" despite exceptional growth over the last 3+ years (especially when compared to the overall construction market). Some strategic initiatives to grow for the future have not been executed well. Trying to create new business units by "re-inventing wheels" that already exist - e.g. engineering & CAD, fabrication, sourcing, and logistics. Conversely, several middle and upper management recruits have entered existing business units with little or no related industry experience.

    Advice to ManagementAdvice

    When recruiting external candidates, choose individuals with the right skills and experience to backfill management positions in "legacy" business units as well as to launch new initiatives.

    Recommends
    Neutral Outlook
    Approves of CEO
  3.  

    Hilti - an excellent employer that rewards team members for hard work and results

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee in Tulsa, OK
    Current Employee - Anonymous Employee in Tulsa, OK

    I have been working at Hilti USA full-time (more than 10 years)

    Pros

    Transparent, consistent communication from upper management
    Management is visible and accessible; open door policy
    Diverse work force is a priority
    Team members given opportunity for annual feedback about satisfaction and many teams follow up with disciplined actions to improve low-scoring areas
    Culture of caring for team members; managers are encouraged to be flexible with regard to team members' personal needs
    Competitive benefits, including initiatives and support by Total Rewards to improve overall health of team members

    Cons

    Mobility for career growth at Hilti is a given. It is clearly expressed during the hiring process. That is a con to many people, but the vast majority know it up front. Team members may be encouraged about their career growth based on their expressed mobility at a given time. If their mobility changes, yes, that may limit them professionally within the company. That's a personal decision every individual must make.
    The Tulsa, OK headquarters location can be a limiting factor in attracting talent. It is also a challenge for team members who travel a great deal, due to lack of direct flights. The company is currently investing resources to integrate team members and their families new to Tulsa and make it a pleasant transition. (Don't fall for the "Friends" references to Tulsa. It's actually a beautiful city with much to offer, including a comparably low cost of living.)

    Advice to ManagementAdvice

    Improve consistency among team leaders/managers in application of policies and demonstration of the corporate culture so that "no team member is left behind"

    Recommends
    Positive Outlook
    Approves of CEO
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  5.  

    They do not practice their own core values

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Credit in Tulsa, OK
    Current Employee - Credit in Tulsa, OK

    I have been working at Hilti USA full-time (more than an year)

    Pros

    Cafe (too expensive), Starbucks on site. Like the color red.

    Cons

    They tell you how great Hilti is and push this "have fun" attitude but I found within a couple of weeks that it depends on your department. Management never even said hello in the morning. Other department managers talk to employee like they are scum. Things are changed on a whim, no 2 people will give the same answer.

    Advice to ManagementAdvice

    If you talk to the employees you can tell how bad things are. When managers are out there is a peaceful vibe that disappears the minute a manager walks in the door. There are way too many managers in certain departments. Departments always talking bad about other areas. No feeling of being a team.

    Doesn't Recommend
    Negative Outlook
    No opinion of CEO
  6.  

    A great place... if you are in sales

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Manager (Finance) in Tulsa, OK
    Former Employee - Manager (Finance) in Tulsa, OK

    I worked at Hilti USA full-time (more than 3 years)

    Pros

    Sales is, by far, the most important function that anyone can play in Hilti US. Both recurring and one-time incentives, specialized training, personal development opportunities and recognition are all targeted to the sales force. Sales leaders come from different professional backgrounds, which makes this process richer. Also, a great place to work if you are looking for opportunities abroad, especially if you are multilingual (multicultural, ideally). Willingness and capacity/ skills to try new functional roles (from Sales to Technical Support, then to Marketing, and back to Sales, for example), may be a plus, since employees who understand the business from different angles are appreciated. On a positive note, in the last years, Hilti US has made a stronger effort to show employee appreciation in different ways as well as increase the non-cash rewards offered.

    Cons

    If you are not interested/ willing to go into Sales, your career path at Hilti US could be somewhat limited. Training and development opportunities are clearly not as abundant (or supported) for other functional roles. Also, opportunities may be somewhat limited for those who are not willing/ able to relocate, at some point in their careers, to the corporate headquarters in Tulsa, Oklahoma. In a nutshell, if you are not in Sales and/or willing/ able to relocate, this is probably an "average" place to work for.

    Recommends
    Positive Outlook
    No opinion of CEO
  7. 2 people found this helpful  

    Culture is a joke. So is CEO.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate in Tulsa, OK
    Current Employee - Corporate in Tulsa, OK

    I have been working at Hilti USA full-time (more than 8 years)

    Pros

    Great place to start out as a young professional–opportunities to gain applicable experience for later when you realize it's time to aim for higher work/life goals and get the heck out.

    Cons

    Current CEO has little integrity, seems very insecure and requires yes-men. He was like that back when he ran Hilti Latin America, so thought it was a surprisingly bad judgment call on part of the board to put him as head of HNA. Morale results speak for themselves.
    With OCJ, Hilti puts the "cult" in culture. Spiritual sherpas. Stuffed toys. People dancing in animal costumes. Going to "camps" and experiencing some of that stuff was just CREEPY.
    If you specialize in a certain area of expertise and not interested in moving to a different area, your chances for advancement are low. You will eventually hit a fork in the road: A) Look for something more challenging or (B) wait to be laid off (I took choice A).
    R&D (located at HQ in Europe) doesn't always focus their resources on fulfilling needs of the market, rather falling into a trap of making something cool that customers don't necessary want or need.

    Advice to ManagementAdvice

    Senior leaders, grow a pair and stop being yes-men. CEO, please leave.

    Doesn't Recommend
    Negative Outlook
    Disapproves of CEO
  8.  

    Great company, good management, great place to move up quickly

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Inside Sales Specialist in Tulsa, OK
    Current Employee - Inside Sales Specialist in Tulsa, OK

    I have been working at Hilti USA full-time (more than an year)

    Pros

    Great company to work for, you constantly feel challenged. Very team oriented, entry-level salaries are competitive and if you can produce value to the company and hit sales targets, Hilti follows up with swift advancement within the company. In terms of benefits - this is also a company that stresses a focus on its employees. Even in an entry level position, vacation and sick days are very generous, especially when many companies these days give you none to start. I would definitely recommend working here to friends.

    Cons

    Sometimes tough to hit lofty sales targets. With the economy on rebound there is a huge push to hit higher targets, which although are not impossible, they are a reach.

    Advice to ManagementAdvice

    Keep on doing what you do!

    Recommends
    Positive Outlook
    Approves of CEO
  9. 2 people found this helpful  

    Only good for a few people.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Corporate in Tulsa, OK
    Current Employee - Corporate in Tulsa, OK

    I have been working at Hilti USA full-time (more than 3 years)

    Pros

    Work life balance. Flexible work schedule if in the field.

    Cons

    Hilti does not consider any past experience as relevant unless you come from a competitor.
    You have to be a "YES" man/women to get promoted. If you get a manager's off list. your career will not move forward. That is why I am looking for another opportunity. If you are recruited from a top level MBA school do not believe anything that they tell you about moving forward. They say your promotions are based on performance, big lie, you can hit all of your targets and not get the promotion due to a subjective interview. Their PMP process is a huge joke.

    Doesn't Recommend
    Positive Outlook
    No opinion of CEO
  10.  

    Good company to work for

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service Representative in Tulsa, OK
    Former Employee - Customer Service Representative in Tulsa, OK

    I worked at Hilti USA full-time (more than 8 years)

    Pros

    Culture of concern for worker's lives.

    Cons

    Sales focused and push for goals can be excessive.

    Advice to ManagementAdvice

    Communicate changes sooner and more thoroughly.

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    If you can drink the Kool-Aid and work long hours, this is for you

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee in Tulsa, OK
    Former Employee - Anonymous Employee in Tulsa, OK

    I worked at Hilti USA full-time (less than an year)

    Pros

    - Possibilities for advancement if mobile and good at politics
    - Good cafeteria
    - Vertically integrated company (learn different aspects)
    - Business outlook should be improving

    Cons

    - Politics
    - Culture is not for most
    - Rewarded for number of hours worked, not results
    - Highly bureaucratic, tons of red tape

    Advice to ManagementAdvice

    Provide more autonomy and stop judging performance based on hours worked. Judge on productivity instead. Say what you mean, and do what you say

    Doesn't Recommend
    Positive Outlook
    Disapproves of CEO

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