Hilton Grand Vacations

  www.hiltongrandvacations.com
Work in HR? Unlock Free Profile

Hilton Grand Vacations Reviews

Updated August 8, 2014
Updated August 8, 2014
118 Reviews

3.2
118 Reviews
Rating Trends

Recommend to a friend
Approve of CEO
Hilton Grand Vacations President Mark Wang
Mark Wang
56 Ratings

Review Highlights

Pros
  • Great discounts on hotels in the world, great benefits, you can make some good money (in 12 reviews)

  • Creative, collaboration, work life balance (in 3 reviews)


Cons
  • When I first started to work at the call center, I did not realize that they did not clean the workstations (in 5 reviews)

  • False "Open door" policy between employees and mid/upper management (in 3 reviews)

More Highlights

Employee Reviews

Sort: Popular Rating Date
  1.  

    Caring of their Employees

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Collections  in  Orlando, FL
    Former Employee - Collections in Orlando, FL

    I worked at Hilton Grand Vacations full-time for more than 3 years

    Pros

    Dedicated to provide great Customer Service to their Customers---amazing travel benefits

    Cons

    Small Company, no room for advancement.

    Advice to ManagementAdvice

    Not a lot of Female Leadership

    Recommends
    Positive Outlook
    Approves of CEO
  2.  

    The most rewarding job I ever had.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Call Transfer Supervisor  in  Orlando, FL
    Former Employee - Call Transfer Supervisor in Orlando, FL

    I worked at Hilton Grand Vacations full-time for more than 3 years

    Pros

    The people, the pay, the benefits, the product and the company overall.

    Cons

    Management not treating everyone the same and a lot of political nonsense.

    Advice to ManagementAdvice

    Show all of your employees the same respect and don't have "favorites". In the end, you might be the manager, but you work for the employees and that's why you have the position you have. Remember that.

    Recommends
    Negative Outlook
    Disapproves of CEO
  3.  

    Maintenance engineering

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Tech II Engineer  in  Orlando, FL
    Current Employee - Tech II Engineer in Orlando, FL

    I have been working at Hilton Grand Vacations full-time for more than 3 years

    Pros

    Atmosphere work on all types of equipment

    Cons

    Don't know what you're going to be doing that day

    Advice to ManagementAdvice

    Keep up the good work

    Recommends
    Positive Outlook
    Approves of CEO
  4. We want your feedback – Are these company reviews helpful to you?  Yes | No
  5.  

    Im new but I really enjoy the good vibes and how welcoming everyone is, that is always great when joining a new company.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Lifeguard  in  Las Vegas, NV
    Current Employee - Lifeguard in Las Vegas, NV

    I have been working at Hilton Grand Vacations full-time for less than a year

    Pros

    I choose the hilton because of its beautiful lobby. Also as far as I can tell everyone is always in good spirits at work. They had a hands on 2 day orientation.. long but I enjoyed myself. And the hilton discount is one of the reasons I choose the hilton over other hotels in vegas because you can use it anywhere outside 50 miles its convenient.

    Cons

    Dont know to many cons yet the paid time off policy is kind of confusing but all good so far.

    Recommends
    Positive Outlook
    Approves of CEO
  6.  

    I had a great experience at Hilton Grand Vacations

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Outbound Sales Representative  in  Orlando, FL
    Former Employee - Outbound Sales Representative in Orlando, FL

    I worked at Hilton Grand Vacations full-time for less than a year

    Pros

    Great opportunity to make a lot of money.

    Cons

    It was hard to sell vacations packages.

    Advice to ManagementAdvice

    Allow trainees to side jack with agents for about a week before going on phone.

    Recommends
    No opinion of CEO
  7.  

    My experience with Hilton was great!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Customer Service  in  Orlando, FL
    Former Employee - Customer Service in Orlando, FL

    I worked at Hilton Grand Vacations full-time for more than 3 years

    Pros

    Great benefits and super managemnt

    Cons

    Management changed which changed the culture and thus the employees. I would still recommend Hilton as long as the individual didn't go into sales.

    Advice to ManagementAdvice

    Grand vacations had some excellent management and then a new Marketing individual was brought in and the entire sales community went from professional to sub standard.

    Recommends
    Negative Outlook
    Approves of CEO
  8.  

    Amazing experience...It is wonderful to be part of this organization!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Grand Vacations full-time for less than a year

    Pros

    Growing opportunities and warm environment

    Cons

    23 miles awary from my home....:-(

    Recommends
    Positive Outlook
    Approves of CEO
  9.  

    Just started, will see how it is

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee

    I have been working at Hilton Grand Vacations

    Pros

    Great benefits after 90 days, Hotel discounts start right away

    Cons

    None as of right now, just started

  10.  

    I really love it here.

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Current Employee - Executive Assistant  in  Orlando, FL
    Current Employee - Executive Assistant in Orlando, FL

    I have been working at Hilton Grand Vacations full-time for less than a year

    Pros

    My co workers are all very friendly and upper management is extremely approachable. No one seems to heed anyone elses upward movement in the company. The salary is very reasonable, and the benefits keep coming.

    Cons

    None to comment on as of now.

    Advice to ManagementAdvice

    Keep up the good work!

    Recommends
    Positive Outlook
    Approves of CEO
  11.  

    Highly Recommend!!! Great Company and People!!!

    • Comp & Benefits
    • Work/Life Balance
    • Senior Management
    • Culture & Values
    • Career Opportunities
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    I worked at Hilton Grand Vacations

    Pros

    Great work environment! Highly engaged workforce! Lots of growth, room for Innovation and creativity! Open communication!

    Cons

    I have nothing bad to say except for my time there was too short.

    Advice to ManagementAdvice

    Continue to share business information with the team this will continue to move you in the right direction.

    Recommends
    Positive Outlook
    Approves of CEO

Worked for Hilton Grand Vacations? Contribute to the Community!

Your response will be removed from the review – this cannot be undone.