Hilton Hotels Reviews
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Nov 5, 2009
2009-11-05 19:38 PST
Details
Pros
Great benefits
Good training
Opportunities to work anywhereCons
The division I was in managed the hotels and either didn't have a clue as to what service and hospitality is or just didn't care. It was all numbers and seeing how much they could cut...and cut...and cut. It's sad because I saw a lot of very good and very dedicated people come and go because they couldn't provide the service and warmth to the guests because of understaffing/overworking/no corporate support.
Advice to Senior Management
It's the hospitality business. I know that it's a business, but it's also about making people feel welcomed and employees feel like the company actually believes the rhetoric they spout about guest service.
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Food & Beverage Director in London, England (United Kingdom):
“Hilton Hotel was burning me out ”
Oct 29, 2009
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Anonymous in Memphis, TN:
“Hilton Hotels - A Company in Transition”
Oct 15, 2009
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C&E Manager in Athens (Greece):
“Great learning environment but not for too long”
Sep 14, 2009
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Anonymous in Dallas, TX:
“Laid off, but I still think the company is good”
Sep 7, 2009
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Anonymous:
“Not a lot of upward movement”
Sep 3, 2009
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Former Corporate Management:
“Not the same company since Blackstone acquired it. All pride and loyalty in the parent company is gone.”
Aug 21, 2009
1 found helpful
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Anonymous:
“Great place to work”
Aug 13, 2009
1 comment
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Front Desk Clerk:
“It'll Do For Now”
Aug 7, 2009
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IT Manager in Hazleton, PA:
“Hilton IT Manager”
Jul 13, 2009
