Hilton Worldwide
3.3 of 5 642 reviews
www.hiltonworldwide.com McLean, VA 5000+ Employees

Hilton Worldwide Reviews

Updated Jul 9, 2014
All Employees Current Employees Only

3.3 642 reviews

                             

78% Approve of the CEO

Hilton Worldwide President and CEO Christopher Nassetta

Christopher Nassetta

(283 ratings)

63% of employees recommend this company to a friend
642 Employee Reviews
Relevance Date Rating
in

Review Highlights

Pros:
  • "if you enjoy travelling, the team member travel plan is awesome"
    in 21 reviews
  • "Good benefits such as discount room rates and employment growth"
    in 25 reviews
Cons:
  • "There was not an appropriate work/life balance - especially for contractors"
    in 20 reviews
  • "Long hours for corporate employees because of harsh staffing cutbacks"
    in 30 reviews
  • Show more review highlights

Reviews

    • Culture & Values
           
    • Work/Life Balance
           
    • Senior Management
           
    • Comp & Benefits
           
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    Great Company, knows how to take care of its employees

    Recreational Attendant (Former Employee)
    Phoenix, AZ

    ProsGreat travel discounts at hotels/resorts

    Conshours were seasonal
    not too much room for advancement

    Yes, I would recommend this company to a friend

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    • Culture & Values
           
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    Best Place to Work

    Nurses Aid (Former Employee)
    Santa Barbara, CA

    ProsExcellent communication between staff members and students who work for them. Everyone is friendly and appreciative of those who work there.It is inspiring to work for the #1 college in the nation. The instructors are interesting and enthusiastic about the work they do and their enthusiasm is energizing. When you work around professionals that love what they do it is a very positive environment.

    ConsI cannot think of anything that would be considered a drawback to working for the Allied Health Dept. associated with Santa Barbara City College. The campus is located in such a beautiful place with mostly ideal weather that even walking around campus you can't help but feel the positive atmosphere.

    Advice to Senior ManagementKeep up the excellent work both inspiring students and working with your wonderful example of professionalism as well as encouragement for all who are fortunate enough to have worked with you.

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Approves of CEO

     

    Great Company Great Benefits

    Front Office Supervisor (Current Employee)
    Tampa, FL

    ProsGreat Corporate Management competitive wages

    Consthere are no annual salary raises/

    Advice to Senior Managementcontinue loyalty to employees

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    Tough but fair

    Anonymous Employee (Current Employee)

    ProsGood pay,great structure, nice kitchen flow

    ConsHard work, dirty, on your feet most time

    Advice to Senior ManagementNone

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    • Culture & Values
           
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    • No Opinion of CEO

     

    If you are interested in hospitality, this is for you!

    Accounts Receivable (Former Employee)
    Houston, TX

    ProsThis is a good place to work if you are interested in the hospitality industry. Hilton is all about customer satisfaction and going above and beyond the call of duty and I have experienced this at other Hilton hotels/brands so it isn't just at certain hotels. They are the best when it comes to training.

    ConsI think this is a con of working with most busy hotels, but there is tension (between co-workers and departments) when the hotel gets really busy. No one really wants to make a mistake or take blame when a mistake is mistaken.

    Advice to Senior ManagementHire more employees. The front desk department did not have enough employees and I feel that it effected other departments. They didn't have enough valet and bellmen and sometimes lacked front desk agents which cause other employees to work harder and skip lunch.

    Yes, I would recommend this company to a friend

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    Great Company

    Banquet Server (Current Employee)
    Orlando, FL

    ProsCompensation, Benefits, Employee events, Cafeteria, Laundry Service, Most co-workers are helpful.

    ConsNot able to transfer to another property if employed as an " On Call" employee. Also,The staffmate system the use for posting shifts, if you're working at the time the shifts comes out, you're out of luck!! Most shifts are gone by the time you check your phone.

    Advice to Senior ManagementGreat Job, definitely Team Players!!

    Yes, I would recommend this company to a friend – I'm optimistic about the outlook for this company

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    • Culture & Values
           
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    • Disapproves of CEO

     

    Meh

    Cook II (Current Employee)
    Honolulu, HI

    ProsGood benefits that sums that up

    ConsManagement dear lord the management

    Yes, I would recommend this company to a friend – I'm not optimistic about the outlook for this company

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    General Manager

    Anonymous Employee (Former Employee)

    ProsGreat, highly professional team. Great place to work.

    ConsHR department needs lots of improvement.

    Yes, I would recommend this company to a friend

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    boring

    Room Serve (Current Employee)
    Pasadena, CA

    Prosflexible work schedule while still in school

    Consmanagement lacks experience, train better

    Advice to Senior Managementlearn to actually be a manager

    No, I would not recommend this company to a friend

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    • Culture & Values
           
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    • No Opinion of CEO

     

    Great company to have in your resume... but didn't feel valued!

    Anonymous Employee (Former Employee)

    ProsThe company's reputation is undeniable, is a huge company, it's everywhere! It helps tons to have it in your resume.

    ConsThe rate of pay was not competitive, didn't feel truly valued and the long hours didn't help either...

    Advice to Senior ManagementShow that you truly care to your team members, is not just about the guests...

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Hilton Worldwide – Why Work for Us?

A World of Opportunities for You From Oahu to Ontario, Hilton Worldwide continues to grow throughout the United States and Canada. Conrad Hilton founded our company in 1919 in Cisco, Texas, and developed a lasting… Full Overview

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